My local pharmacy had been struggling to get a prescribed drug for me and was not even able to source the substition. They suggested I try other pharmacies but this was not possible, because I current... See more

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Company details
About NowPatient
Written by the company
NowPatient is a digital health-technology platform functioning as both an online pharmacy and telehealth service. Packaged as a Class I software medical device, it’s accessible via web browser or mobile app (iOS and Android), and offers users in the UK and US on-demand access to virtual consultations, prescription services, and AI-powered health tools.
Ownership
The service is owned and operated by Infohealth Ltd, a licensed online pharmacy registered in England and Wales (company no. 04004930) with its registered office at Lynwood House, 373–375 Station Road, Harrow, England, HA1 2AW. Infohealth Ltd holds the necessary MHRA approvals for its pharmacy and telehealth offerings.
What It Does
- Online Pharmacy: Order NHS-approved prescriptions (UK) or access major US drug-savings programs (coupons, savings cards, manufacturer assistance) with free home delivery.
- Virtual Consultations: Book GP appointments directly (up to 16 weeks in advance for NHS patients in England) and consult clinicians via video.
- Medication Management: Set up refill reminders, view private treatment plans, and track chronic conditions like diabetes or hypertension.
- Health-Monitoring Tools: Use AI-driven assessments (e.g., genetic risk tests, home test kits, continuous blood-pressure monitoring through smartphone camera via Lifelight partnership).
- Wellness Insights: Access real-time pollen counts, air-quality data, BMI and type 2 diabetes risk scores, plus comprehensive health-condition information.
Get started today and benefit from Medication Reminders, Get Treated Privately, NHS Online Pharmacy, GP Appointment Booking, Rx Savings Card, Drug Coupons, US Drug Savings Programs, Health Conditions Information, Genetic Testing, Home Test Kits, BMI Risks, Type 2 Diabetes Risks, Pollen Meter, Air Quality Monitor, and lots more!
Why we built NowPatient
Written by the company
- We are committed to helping everyone, everywhere live healthier lives
- The NowPatient virtual care platform provides you with access to trusted health information, affordable treatments, management of chronic health conditions and continuous monitoring for health risks. NowPatient can be accessed by downloading the App or using your web browser.
Contact info
28 Chipstead Valley Road, CR5 2RA, Coulsdon, United Kingdom
- 020 388 51 500 (UK) 1-866-967-1977 (US)
- support@nowpatient.com
- nowpatient.com
Get Treated Privately with NowPatient
Top quality and great customer service
Friendly, efficient and excellent service. A fairly new company which excels in customer service and care, head and shoulders above competitors. Amish was brilliant both by email and telephone conversation and everything was completed and delivered within 48 hours. Will definitely be using again.
Great service
I went online to purchase this product it was straight forward and the team were helpful and communication was brilliant i was given a choice of days that was suitable for delivery I was impressed and will definitely use them again .
Helpful and quick!
Good understanding of an issue, and quick action. Problem solved!
Superb Service, no complaints
I registered my details on nowpatient.com and Amish shortly contacted me afterwards to arrange a suitable date and time to conduct a telephone consultation.
During the call Amish was very patient and informative and was more than happy to answer any questions I had. It was not rushed in any way and I felt very comfortable talking to him.
After the consulation was complete, I was contacted by nowpatients payment department and I received my medication the next working day.
Superb service. No complaints whatsoever and would highly recommend to anyone who is considering using nowpatient. I look forward to their app launch coming in the short future!
Excellent customer service
This is the first time that I've used NowPatient after getting thoroughly frustrated with trying to get a NHS prescription through my GP.
The site's easy to navigate and there was a quick response, with a time arranged for my phone consultation.
The prescriber that I spoke with was very personable, professional, thorough and explained everything clearly.
My resulting prescription arrived less than 24 hours after payment.
One of the best things about this site is that they don't take payment until after the consultation and the medication has been approved, unlike nearly every other similar site that takes money off your card and if the order is declined, hangs on to the money for ages
Excellent customer service
Excellent customer service and very quick to respond to my questions. They even reserved my medication until they received my prescription. Would definitely recommend this pharmacy .
Prompt, proficient , knowledgeable & patient-oriented
Previously, I wasn't aware of no-cost or reduced coupon offers for Prolensa for less than $80. It was a surprising & pleasant revelation.
Great find!
Great find!
Excellent service. Put a request in that required a consultation which was free.
Very thorough and reassuring. Received my medication next day. More than happy and would certainly recommend
Amazing exceptional service
Amesh was really keen to get dor me the right medication. He took me throughly in every aspect regarding my new medicine.
He is always quick responding and he made feeling that I am left alone but he has backup plan.
People in the pharmacy were really kind and fast.
I really recommend this service for anyone looking for private support outside extremely busy NHS GP.
Great pharmacy
Great pharmacy, I highly recommend it to everyone. I found medicine that I could not get in a foreign country. Very fast service, pleasant communication. You received the product quickly, well packed. I'm so glad I found this pharmacy, I'll definitely be using it again.
Can’t recommend enough from start to…
Can’t recommend enough from start to finish the service was perfect and Amish was very professional and friendly, from consultation to delivery was 1 day, much simpler and more efficient than trying to get a doctors appointment
Will be recommending to friends and family
Thanks
All round praise for Now Patient
The review procedure for suitability of the medication was very thorough. The person I spoke to was very friendly, knowledgable and informative. The order was processed swiftly.
Excellent service
Excellent service, extremely helpful when I needed an item at short notice .
Medication received within 24hr of consultation
Very good. Consultation over the phone in the morning. Medication was signed off and sent that day. Received it the following morning. No issues, no delays. Will use again.
Excellent
Very professional and knowledgable pharmacist. Great communication from the initial enquiry through to delivery of my prescription/product.
Will definitely use Now Patient services again in the future.
Friendly pharmacist
I had a really friendly, supportive call from the pharmacist. He was thorough in his questioning and very helpful, honest and encouraging. I felt that he was happy to make time for me, listen to my concerns and he gave me a lot of information and advice which has been empowering.
Fantastic service
Excellent customer service, knowledgeable, reassuring. Quick arrival of medication. Am now a repeat customer.
Amazing!!
Customer service amazing, communication amazing.
They have provided me with another medication i am struggling to find!
Thank you!
Excellent and proffessional service
Amish is professional, thorough and effecient.
The service was excellent and meds delivered in a timely and secure manner.
I highly recommend this service.
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