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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and courteous demeanor, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, reliability, and promptness of their work. Reviewers are particularly impressed with the clear explanations, fair pricing, and the overall quality of the repairs and servicing. However, some people were dissatisfied with certain aspects, mentioning instances where a part was broken, or marks were left on newly painted walls. A few other people also felt that the quality of work from some technicians was subpar, leading to issues that required another company to fix.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the professionalism and efficiency of the... See more

Staff

Customers had positive experiences with staff, frequently praising their politeness, knowledge, and... See more

Price

People report positive experiences with price, consistently finding services to be fairly priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

N.Price have been my local plumbers for years, the staff in the office are precise and always try to be as helpful and prompt as possible regarding any works untaken on my property, in most cases fitt... See more

Rated 5 out of 5 stars

Underfloor heating and air source heat pump service: Easy to work with. Nathan and Naomi provided a good reliable service. Turned up on time with a pleasant manner and knew what he was doing with o... See more

Rated 5 out of 5 stars

We thought a leak on a 15 year old gas boiler probably spelt the end of it's life. We asked for an emergency repair and a quote for a new boiler. Instead of pushing the replacement boiler the technici... See more

Rated 5 out of 5 stars

William was absolutely lovely! He was so friendly and took the time to explain everything about my new boiler in a way that was easy to understand. He even showed me how to refill it if the pressure e... See more


Company details

  1. Boiler and Heating Service

Information provided by various external sources

Your Local Worcester Bosch accredited installer in Brighton & Hove, We serve a 10 Mile radius of Brighton. We cover Brighton, Worthing, Hove, Burgess Hill, Littlehampton, Hayward’s Heath, Crawley, Lewes, Eastbourne. Landlords best friend we provide a s...


Contact info

4.8

Excellent

TrustScore 5 out of 5

685 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Always a great service

Always a great service. Love the annual reminder. Easy to book a convenient time, good communication and great engineer who keeps our boiler running smoothly. Can highly recommend!

March 27, 2026
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Rated 5 out of 5 stars

Pleasant and efficient plumber

The work we requested had two options and these were explained clearly so that we were able to make the correct decision for our needs. We also had further questions about some future work we are planning and again our options and the pros and cons were explained.
The work was done well and the clearing up was very good.

February 23, 2026
Rated 5 out of 5 stars

Reliable

N Price are reliable, knowledgeable, tidy and polite.
I have used them for a long time for boiler servicing and plumbing jobs and cannot fault them.

January 8, 2026
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Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual - honest, clear and accurate work estimates, tidy and quite pleasant to speak with. I’d have no hesitation in recommending them.

January 9, 2026
Rated 1 out of 5 stars

Clumsy and smelly.

The engineer broke the hinge to the inspection flap of the boiler case and didnt bother to tell me. Luckily I had clocked it when the case was on the floor. (This is the 2nd year in a row they have broken it). The engineer also stunk to high heaven and his trousers were practically at half mast - not a pretty sight. The previous engineer managed to mark all my newly painted walls by scraping them with his shoulder tool bag. I wanted to support a local business, but too many things have gone wrong, so I will using a different company next year.

January 28, 2026
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Rated 5 out of 5 stars

A great Company

We have used N Price for all our water/plumbing needs after a friend recommended them to us. We are very very happy with them all. We are extremely happy with their operation and service and will continue to use them.

January 7, 2026
Rated 5 out of 5 stars

N.Price local plumbers

N.Price have been my local plumbers for years, the staff in the office are precise and always try to be as helpful and prompt as possible regarding any works untaken on my property, in most cases fitting round my tenant's work scedule. The individual plumbers have been professional and work as quickly as possible, cleaning up once finished. I would recommend them for both small or large jobs

November 24, 2025

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