Nsabers Reviews 168

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust build of the products, noting their durability and realistic feel, which often exceed expectations and are suitable for dueling practice. Many people highlight the exceptional customer service, describing the team as helpful, responsive, and dedicated to resolving issues quickly and efficiently. Reviewers also frequently commend the fast and well-packaged delivery, ensuring products arrive safely and on time. However, some customers experienced slow shipping times, with products taking a while to arrive. A few people also noted issues with product quality upon arrival, such as non-functional buttons or damaged components, and some found the internal charging ports inconvenient.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting the accuracy, durability,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the durability, craftsmanship, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and prompt delivery,... See more

Customer service

Customers had positive experiences with customer service, consistently praising its exceptional quality and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as outstanding and great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wide range of great quality products with good offers and some nice prices for affordability. Easy buying and deliver. Love my Maul SE dual bladed lightsaber, it has great and easy ways of deep and sh... See more

Rated 5 out of 5 stars

I purchased the Obi EP4 Weathered(Crystal Chamber) lightsaber from NSabers and love it! I got the Proffie version. Shipping was quick. The build quality of the chassis is so good! This thing is... See more

Rated 5 out of 5 stars

The Alcolyte. Good: 1) Fast shipping 2) Realistic timeline of delivery 3) Great packaging 4) Clear instructions Bad: 1) Blades are ok for dueling practice. 2) Alignment of dual saber butto... See more

Rated 5 out of 5 stars

Ordering was easy and straightforward. After ordering , I noticed my old address was in the order and the company corrected it right away within hours of my email to them. They were extremely po... See more


Company details

  1. #20 of 43 best companies in Collectibles Store
  2. #14 of 26 best companies in Toy Store

Written by the company

We want to balance the lightsaber market by creating unique and high quality lightsabers that everyone can enjoy. To make science fiction into reality and to provide the world's best portable light saber experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Broken out of the box

Saber showed up all sorts of messed up. The audio sounded like someone dropped it in the toilet and some of the hardware was messed up. Really disappointing considering it was a Christmas gift. But! Their customer service was really good. They sent me all the parts I needed to make it like new again. I would’ve preferred they just upgraded me for sending me a complete piece of junk, but hey. I got my parts. And now it works well and is in the condition it should’ve been when I first took it out of the box. So I guess I can’t complain.

January 20, 2026
Advertisement
Rated 5 out of 5 stars

Amazing company!

My son purchased two lightsabers and was in communication with Nsabers, who were really helpful. Well packaged and great lightsabers. Highly recommend! 14 year old son very very happy!!

January 21, 2026
Advertisement
Rated 1 out of 5 stars

Poor quality

I was excited to give this product a try since it had a good promo. But now after about a month of having my Anakin saber, it is already having issues. Mainly the button that you need to use to turn on the saber no longer works so now I can no longer turn it on. Really is a shame that the quality of the product is very lackluster for how much you pay. Would not recommend to anyone.

January 19, 2026
Nsabers logo

Reply from Nsabers

Thank you for taking the time to share your experience — we’re truly sorry to hear about the issue with your Anakin saber.

The problem you described with the activation button is not the standard experience we aim to deliver, especially after such a short period of use. We want to clarify that our support team has already reached out to you directly to assist and work toward a resolution.

We take product quality and after-sales support very seriously, and we’re committed to making this right through troubleshooting, repair, or replacement options as appropriate.

Please check your inbox (and spam folder, just in case), or feel free to reply directly to our message so we can continue assisting you as quickly as possible.

Thank you again for your feedback — it genuinely helps us improve.

Advertisement
Rated 5 out of 5 stars

Maul Nsaber

Excellent quality in particular the hilt, really solid. My son is thrilled with it. Great packaging, promptly despatched & received regular updates on the delivery window.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer experience and outstanding products!

The sabers are just amazing! But I wanted to write the review to focus n the best customer service I’ve ever seen.

I made the purchase as a Christmas present and it had a buy one get one free deal. They were shipped separately, and unfortunately, one of the boxes had been opened for a customs inspection, resulting in a number of lost parts and damage. I reached out to them through their website and they responded within a couple of business days.

They not only replaced some of the pieces that had been lost, they sent me an entire support kit with all screws a battery charger and replacement blades. The communication from Jake was really outstanding. Bottom line you can trust this company with your money and have high expectations!

December 22, 2025
Advertisement
Rated 5 out of 5 stars

Wait for shipment, but then bssss

You will have to wait a little bit for the order, but when you get the Information for the shipment the lightsaber is at once in your hand and works well. The app couöd be better!

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

My boys love their neopixl sabers

My boys love their neopixl sabers. One of them quit working after a week of getting it. I talked to customer service and they issued a new replacement with expedited shipping. Happy with my purchase and money well spent.

December 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best sabers around!!

Nsabers make high quality sabers. I have bought multiple sabers for my son who absolutely loves them. The sabers are well made, sturdy and look accurate to the star wars characters. I would highly recommend any Star Wars fan to buy their sabers from here. Delivery was speedy even over the Christmas period. Also, customer service is on point.

January 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look