Nsabers Reviews 168

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust build of the products, noting their durability and realistic feel, which often exceed expectations and are suitable for dueling practice. Many people highlight the exceptional customer service, describing the team as helpful, responsive, and dedicated to resolving issues quickly and efficiently. Reviewers also frequently commend the fast and well-packaged delivery, ensuring products arrive safely and on time. However, some customers experienced slow shipping times, with products taking a while to arrive. A few people also noted issues with product quality upon arrival, such as non-functional buttons or damaged components, and some found the internal charging ports inconvenient.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting the accuracy, durability,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the durability, craftsmanship, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and prompt delivery,... See more

Customer service

Customers had positive experiences with customer service, consistently praising its exceptional quality and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as outstanding and great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wide range of great quality products with good offers and some nice prices for affordability. Easy buying and deliver. Love my Maul SE dual bladed lightsaber, it has great and easy ways of deep and sh... See more

Rated 5 out of 5 stars

I purchased the Obi EP4 Weathered(Crystal Chamber) lightsaber from NSabers and love it! I got the Proffie version. Shipping was quick. The build quality of the chassis is so good! This thing is... See more

Rated 5 out of 5 stars

The Alcolyte. Good: 1) Fast shipping 2) Realistic timeline of delivery 3) Great packaging 4) Clear instructions Bad: 1) Blades are ok for dueling practice. 2) Alignment of dual saber butto... See more

Rated 5 out of 5 stars

Ordering was easy and straightforward. After ordering , I noticed my old address was in the order and the company corrected it right away within hours of my email to them. They were extremely po... See more


Company details

  1. #20 of 43 best companies in Collectibles Store
  2. #14 of 26 best companies in Toy Store

Written by the company

We want to balance the lightsaber market by creating unique and high quality lightsabers that everyone can enjoy. To make science fiction into reality and to provide the world's best portable light saber experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

168 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(168)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

Top quality Lightsabers from a top quality company

I've purchased a majority of my Lightsaber collection from NSabers and have always found the company most efficient and quick to respond to your orders and questions. The Lightsabers are always of top quality and always as described and pictured. Shipping is very quick as well. Many other Lightsaber retailers could learn a lot from NSabers!

July 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Luke Skywalker VI lightsaber review

I bought Neopixel Luke Skywalker lightsaber from Episode VI, and it’s even better than I expected. The hilt feels solid and real, the blade is bright and vibrant, and you can tell a lot of care went into making it. Putting it together was actually really easy in the end, though I did struggle a bit with the instructions at first, which made the beginning a little confusing. Once it was ready, swinging it around felt amazing. The balance is perfect, and even trying a few moves from the movies made me feel like I was Luke skywalker, even if I wasn’t doing them perfectly haha.

The sound is incredible. Every swing and clash feels real, and messing with the customization options from blade color to sound effects makes it feel completely yours. The gesture controls are really fun to use, the usb charging is super convenient, and the battery lasts a long time. On top of that, it’s affordable and came with free shipping, which makes it feel like such a good deal for something this high quality.

If I had to give one small suggestion, it would be to add something to help first-time users get started. Even with the instructions, I struggled a bit figuring out the blade orientation, polarity, and twist to ignite gesture. I think a small card with a qr code linking to a quick 60 second video showing how to charge, assemble, ignite, and do your first swing would be amazing.

Overall, the quality is amazing for its price. I wasn’t expecting it to feel this solid and perform this well, especially with all the customization and sound effects.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Why you should buy

The prices are affordable, the blades are durable and have all the colours you could ever need for cosplays. Ive had fun dueling my brother with these and all i have to say is theyre just perfect! Would buy again

August 8, 2025
Unprompted review
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Rated 5 out of 5 stars

I recently bought a product from…

I recently bought a product from Nsabers, and I’m happy with my experience. The item arrived on time and was packaged well. The quality feels solid, and it works just as described. I also liked that the instructions were easy to understand, so I could start using it right away.
What stood out the most was the customer service. When I had a small question, they replied quickly and were very helpful. It made me feel confident that the company cares about its customers.
Overall, the product is good, reliable, and worth the money. I would recommend Nsabers to anyone looking for something well-made and backed by a supportive team.

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Give me my saber bro

Ordered a lightsaber of Nsabers.com and was exited for it, I was told that shipping was going to take 7-20 days, it’s been 20 days and the lightsaber hasn’t even started to ship from Hong Kong. WHERE IS MY LIGHTSABER

September 3, 2024
Unprompted review
Rated 2 out of 5 stars

Not a good site

The lightsaber crystal does not light up and the send the wrong screw size to hold in the blade so I can only put in 2 out of the 3 screws. When I contacted support all they wanted me to do was take the lightsaber apart and put it back together. emailed them a few times and never got any help. On top of that it takes like 5 different screw sizes so it was hard to do and some of them are very very small and the video they sent did not help much. support is useless on this site never buy from them.

(Also I left a review for the saber on the site and it never posted)

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

Item never received. NSabers refuse to help

Item never received. NSaber have been no help
ordered a saber as a present for a child.

order ws quoted to be delivered within 7-10 days i only got the dispatch notification on day 10

by day 15 I had a notice that it was now with a local logistics company to deliver. this was Evri. Evri declared the parcel lost within their network and advised to contact NSaber for a replacement or refund, as there had been no update on the location of the parcel since the 13th of November.

NSabers had me sign a form stating that I was acknowledging their right to investigate the claim against the missing parcel and if i was lying, Iaccepted them contacting the police. Of course, I was happy to sign this, as I had proof the item hasn't been received as the tracking information from Evri clearly shows the parcel has not been delivered or even been marked as 'out for delivery'

NSabers then look to a week to investigate, as they seemed to be waiting for me to send them the tracking number, which they had sent me and already had on file.

This resulted in them informing me that they could see from the tracking the parcel had arrived with my local logistics company and I needed to collect it from them. despite them being in contact with the same logistics company and knowing that it has been nearly 2 months since the order was placed.

NSabers are refusing to send a replacement or issue a refund. I would advise anyone to avoid this company at all costs, it definitely feels like a scam, and I will be having the credit card company forcibly return the full funds.

December 13, 2023
Unprompted review
Nsabers logo

Reply from Nsabers


Dear Billy,

First and foremost, I want to express our deepest apologies for the issues you have faced with your order and the distress this situation has caused. The experience you've described is not up to our standards of customer service and satisfaction.

After reviewing the details of your case, including the lost parcel situation with Evri and the subsequent investigation, we understand the frustration and inconvenience this has caused, especially considering this was meant to be a gift.

To resolve this matter, we have decided to resend a new package to you immediately. This is to ensure that you receive the item you ordered without any further delay or complications. We are committed to rectifying this situation and restoring your faith in our service.

Additionally, we would like to thank you for your patience and understanding throughout this process.

Again, we apologize for the inconvenience and appreciate your continued patience and understanding.

Best regards

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