NTE Reviews 

7
TrustScore 4 out of 5

4.2

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Company details

  1. Collectibles Store
  2. Toy Store
  3. Video Game Store

Written by the company

NTE.GLOBAL is an independent fan-made merchandise and proxy-purchasing store created for fans of Neverness to Everness. We bring together character-inspired collectibles, everyday accessories, and selected official merchandise in one convenient place for collectors around the world. Our catalog includes plush toys, figures, acrylic stands, badges, keychains, clothing, cosplay costumes and props, posters, pillows, phone cases, jewelry, gaming peripherals, keyboards, keycaps, mouse pads, and more. Shoppers can browse by character—including Nanally, Mint, Lacrimosa, Shinku, Hotori, Jiuyuan, Chiz, and other NTE characters—or explore new releases and preorder items. We work with independent creators, production partners, and trusted third-party sources, while also developing selected fan-made designs. Product details, available options, sizing, preorder status, and relevant sourcing information are displayed on each product page so customers can make informed decisions before ordering. Orders are shipped internationally from our warehouse in China. Shipping costs and delivery estimates depend on the destination and product type. Once an order is dispatched, customers receive tracking information by email. Our team is available to assist with product questions, order updates, shipping concerns, and after-sales support through email and WhatsApp. NTE.GLOBAL is built by fans for the NTE community, with a focus on expanding character collections and making harder-to-find merchandise more accessible. NTE.GLOBAL is not affiliated with, endorsed by, sponsored by, or officially authorized by Neverness to Everness, Hotta Studio, Perfect World, or any related rights holders.


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

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1-star

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4.2

All reviews

(7)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm always skeptical of products from…

I'm always skeptical of products from overseas but the Colucchi pins I bought exceeded my expectations. 5☆/5☆ product, so glad I bought extras.

July 13, 2026
NTE logo

Reply from NTE

Thank you for your feedback and review.

Best wishes.

Rated 5 out of 5 stars

Received

Received. The product is authentic and the packaging is intact. I will recommend it to my friends.

July 18, 2026
Unprompted review
NTE logo

Reply from NTE

Thank you for your support.

Rated 5 out of 5 stars

The seller provided excellent service

The seller provided excellent service; when I received a damaged acrylic stand, they sent a replacement.

July 17, 2026
Unprompted review
NTE logo

Reply from NTE

We are delighted to provide you with a better experience, and we appreciate your understanding and support.

Rated 5 out of 5 stars

Ordered a pillow case and pillow…

Ordered a pillow case and pillow insert… I got the pillow case but 2 weeks later still no pillow insert, I STILL havent recieved it yet, I also didnt get a track n trace, nothing, so no way to track anything or knowing where it is… I will adjust this review if I still recieve what I order…

EDIT: As promised, handled my email, explained throughout whats going on, and solved, back to 5* rating!

June 29, 2026
NTE logo

Reply from NTE

Hello, the pillow insert is quite large, which will result in a longer shipping time. We have sent you an email to explain the situation and offer our apologies; we would appreciate it if we could stay in touch, and we hope for your understanding.

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Rated 4 out of 5 stars

Good Experience

First things first, the most important part is that the item actually arrived at my doorstep (I ordered a Lacrimosa phone charm). The tracking number provided didn’t work for its journey from China to Canada. But when Canada Post got my package the tracking number was usable. It arrived in pristine condition with no damage whatsoever.

However, the phone charm did not have the black thread connected to it that’s used to tie it to a phone case like advertised. Rather, it had a keychain hook that is too thick to fit into any holes in the side of a phone case.

Luckily for me, I had one from a different phone charm and I was able to swap them and tie it to my phone case, but this would be a major issue for those who ordered and don’t have a spare threaded loop.

The quality of the phone charm is pretty good. The print is high quality and the acrylic seems durable enough. Though I am confused as to why the print wasn't protected in a layer of acrylic. Its exposed on one side which risks chipping of the print over time. Eventually the design would be ruined if left as is. Take this with a grain of salt, but i think all acrylic keychains and charms are like this.

My solution would be to put a piece of tape over the exposed side to add a protective layer over the design, preventing everyday wear and tear.

Overall, a good experience for me. However, tracking numbers, accuracy of the item advertised and item quality needs to improve.

3.5/5 stars.

June 29, 2026
NTE logo

Reply from NTE

We sincerely appreciate your patient feedback. We will actively report this issue and strive for improvements in the future. If there are any quality issues with your product, please contact our customer service team; we would be happy to provide a free replacement to ensure you have a better shopping experience.

Best regards

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