NuBrakes Mobile Brake Repair Reviews 

79
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Horrible Experience. I had heard very positive reviews from friends. I scheduled the appointment and was impressed with the ease of scheduling and transparency of pricing. Received my appointment conf... See more

Rated 5 out of 5 stars

Found NuBrakes while pricing out some break work (rotors, pads, ABS sensor, and fluid). They were very fast with replying to my request for information and even provided quotes via text. Process was e... See more

Rated 5 out of 5 stars

The process was worry-free. Matt took down my location and car information and scheduled the appoint. Derek arrived and diagnosed my brake issues, called me with the results and repaired my brakes wi... See more

Rated 5 out of 5 stars

Pablo was wonderful. He could’ve just told me yeah we need to replace your pads but he said they’re really OK for at least another X amount of miles so I appreciate the honesty and I will definitely... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

NuBrakes is a mobile brake repair service based in Austin, TX, and currently operating in Austin, Houston, and Dallas-Fort Worth. Our certified mobile brake techs provide on-site brake repairs at your office, home or apartment 7 days per week.


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3.5

Average

TrustScore 3.5 out of 5

79 reviews

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3.5

All reviews

(79)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and pricing

Found NuBrakes while pricing out some break work (rotors, pads, ABS sensor, and fluid). They were very fast with replying to my request for information and even provided quotes via text. Process was extremely easy and time saving while still remaining price competitive. Mechanic was friendly and knowledgeable when explaining the work. Would recommend and use them again.

November 9, 2020
Unprompted review
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Rated 5 out of 5 stars

Wow — I’m impressed and happy

Wow, what a convenience! Edgar was my technician. He was prompt and polite. He answered all of my questions, also. My service was completed so quickly, I almost thought it was too good to be true. Almost a week later, I’m still running smoothly and I hear none of the bad brake sounds I once heard.

I got front brake pads & rotors. Price was competitive, not bad for on-call service! HIGHLY recommend.

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great Experience

One of the best auto service experiences out there. Quick and transparent quote. Simple and pleasant communication - through text and phone. Fast and affordable service. Respected social distancing. My new go-to option for brake service.

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

Nubrakes and Randy were amazing!

I was promptly given an accurate quote. The driver Randy who was absolutely amazing first checked and assessed my brake pads and rotors and he was not forceful at all he told me what I should do and recommended but let me choose he did it perfectly and explained everything in a timely fashion I don’t think I’ve ever had such a thorough and trusting experience before with my car

October 25, 2020
Unprompted review
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Rated 5 out of 5 stars

Simply amazing!

Simply amazing!! The moment I reached out, the customer service was on top of it! The rep. really gave me a walkthrough of what may be wrong and great estimates. They aren't like other companies where they try to spike up the prices just because of gender. My technician was very polite, punctual, and really gave me insight of everything he did. Highly recommend!

October 7, 2020
Unprompted review
Rated 5 out of 5 stars

Fast and quick service

Fast and quick service! My man Richard killed it. Communication was on point between the company and the technician. He was here and done within an hour. I'll probably never go to a shop again as long as I am in one of there service areas. Really really appreciate you guys!!

October 6, 2020
Unprompted review
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Rated 5 out of 5 stars

Outstanding service

The technician was very polite, honest and prompt. I love the experience where the techs come to you for service so I won't have to wait in line.

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

Honest & fast service

Jeremy was my service guy and was awesome. He gave me honest feedback about my brakes and rotors, definitely wasnt just trying to up-sell me like some other places. The service was quick and seamless. Also - I had to reschedule at the last minute, the office team was really understanding and got me a new time slot on the same day of service. Definitly will use nubrakes again.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

There was a technical error with their scheduling system so they had to reschedule my appointment, but Matt did what he could to make up for it! Technician came out as early as possible and was very friendly and got the job done quick. Would definitely recommend to others, cheaper than other options and convenient to have them come to your home!

August 14, 2020
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Rated 5 out of 5 stars

Great service

Great service - easy customer experience and coordination via text. Repair associate arrived on time and fixed my brakes quickly at my home while I worked. Highly recommend

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Eddie arrived and quickly diagnosed…

Eddie arrived and quickly diagnosed what needed to be replaced in a professional manner, he began work immediately and let me know about how long it would take. He finished ahead of schedule and everything is working good now. Highly recommend.

August 5, 2020
Unprompted review
Rated 5 out of 5 stars

From the initial request for a quote

From the initial request for a quote, and through the repair completion, the communication was excellent. My technician Thomas kept me in the loop the entire time. Just great customer service all the way around. I highly recommend and will use again.

August 1, 2020
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Rated 5 out of 5 stars

Superior service

Superior service. I kept having scheduling problems due to issues I was having getting a new lug key from a tire place that forgot to return mine when they rotated the tires. At NuBrakes they were as flexible, understanding and patient as I needed to get it done. And the brake tech and price were both spot on. I will be using NuBrakes for all my vehicles moving forward.
WELL DONE NUBRAKES.

July 27, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service!

Rudy was great! The process was under an hour. I appreciate Rudy for giving me the status on my brakes and waiting for my approval. Will do this again for sure! Great service all around!

July 17, 2020
Unprompted review

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