Nuco is a real find. From the stunning range of beautiful products to Steph's outstanding customer service, you could not find better. The faux flower bundles, in particular, are simply gorgeous, supe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service from Steph. I emailed to say I wanted something different, she came up with ideas & I have a stunning bouquet on my dinning room table. Yes, the bouquets are expensive but I fee... See more
Come across this company as I wanted a few different items for christmas , and they didn't disappoint. I ordered, and I got a lovely email from them thanking me and introducing themselves to me .. re... See more
Such a lovely website! Loved looking through the beautiful range of home finishing touches, purchased a few pieces and the delivery was very smooth and quick. Packaged very well and a personal note... See more
Company details
Written by the company
We're an online home décor and interior business curating beautiful timeless home interior collections, whilst helping to achieve beautiful living, simply.
Contact info
Nuco Home, CH62 2EY, Wirral, United Kingdom
- info@nucohome.com
- nucohome.com
Medium Olive Tree
I’ve just unpacked my medium olive tree which has just arrived promptly from Nuco.
I’m really pleased with how realistic it looks.
Fits in perfectly to dress up an awkward corner.
This company never fail to deliver good quality products for a fair price.
January 9, 2025
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Beautiful items
Beautiful items, very well packaged would buy from this company again
December 26, 2024
Great customer service and product…
Customer service was great and product lovely; I wish I’d brought more!
November 29, 2024
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First class customer services
Beautiful products and excellent customer services. Had a minor issue with an order and Steph resolved immaculately and within 24hrs. Highly recommend if you want to add a touch of bespoke elegance to your homes.
December 10, 2024
Unprompted review
Beautiful candle holder
Beautiful candle holder just as described
Great value for money.
Package well.
Delivered on time
December 2, 2024
The best customer service experience…
The best customer service experience I’ve ever had! Such a lovely small business. Highly recommend.
November 24, 2024
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Absolutely delighted with my purchase
Absolutely delighted with my purchase. It was well boxed up & protected & now has pride of place in my lovely new kitchen
December 1, 2024
Still waiting for response to request…
Still waiting for response to request return
November 30, 2024
Reply from Nuco Home
Hi Cheryl
I'm sorry to see that you've left a poor review based on your experience shopping with us. As a small business owner, I’m really passionate about not only delivering beautiful products but an excellent experience to all our customers and I work tirelessly to do this. Unfortunately, we didn't receive your initial returns request, however as soon as I was notified of this via your Trustpilot review I got in touch with you via email on Saturday evening and then via text on Sunday to try and rectify this immediately.
I can understand from your perspective that you didn’t receive a reply to the returns request but as this seems to have been an error, I hope my response to you has changed your experience of shopping with Nuco and you would consider purchasing from us again in the future.
If you have any questions or if there's anything else I can do to help, please don't hesitate to get back in touch with me.
Many Thanks
Steph
A great shopping experience.
A great shopping experience.
My order came really quickly with a personalised note in it …I had to email them because an item I ordered had been smashed and they sent me a replacement straight away .
November 29, 2024
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Really lovely items
Really lovely items, fast delivery and a nice personalised note included. Would definitely recommend
November 25, 2024
Really pleased with my purchase
Just received two Amalfi ceramic Christmas trees and they are way better than my expectations! They are a lovely soft colour, quite heavy and will look great amongst my neutral coloured Christmas display in my lounge this year. They came so well wrapped too. Really pleased from start to finish. I will be back!
November 28, 2024
Unprompted review
I received my order a few days ago
I received my order a few days ago, nicely wrapped with a handwritten note and top quality. Will definitely be ordering from here again.
November 18, 2024
Unprompted review
Friendly attentative company
Friendly attentative company, communication was excellent from ordering to receiving my goods.
quality is excellent & I would definately recommend them to my friends.
November 5, 2024
Unprompted review
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Superb service
Just received this and it’s lovely, fantastic service, will definitely be ordering again. Thank you
November 18, 2024
Unprompted review
Wow! Fantastic company to purchase from
Wow! Fantastic service from start to finish. Shortly after I placed my first order I received an email personally from Steph thanking me for my order which is such a lovely personal touch. The parcel came beautifully packaged and is top quality. I will definitely buy from this company again and recommend to my friends
November 10, 2024
Unprompted review
Loved what i ordered but did send me…
Loved what i ordered but did send me the wrong vase but when messaged sent the replacement out next day put still waiting for the other to be picked up
November 10, 2024
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