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See what reviewers are saying

Rated 4 out of 5 stars

I have visited the NuEar office with my husband several times. I have no problem with the product, but want to commend the staff at the Marion, Illinois, especially April Campbell. She is the kindest,... See more

Rated 3 out of 5 stars

Since upgrading to an Apple I-Phone 11, had constant problems with aids dropping off one ear or the other. Technician is working with me trying to resolve this problem. Also, I cannot pair my phone w... See more

Company replied

Rated 3 out of 5 stars

If I were to design a hearing aid my most important features would be sound quality, successful communication in the presence of noise, and connectivity to all Bluetooth devices. Everything doesn’t ma... See more

Company replied

Rated 4 out of 5 stars

I am pleased with NuEar for the most part, but since these are my first hearing aids, I have nothing to compare them with. There are days when I do not wear them because I will be in earshot of n... See more

Company replied

Company details

  1. Hearing Aid Store
  2. Pharmacy

Information provided by various external sources

Hearing Independence guides everything we do. It's not only what we strive to provide each person who walks through the door, it's what makes us different from other hearing healthcare providers. NuEar hearing aids have been improving the lives of people all across the country since 1976. Formed by hundreds of independent-minded hearing professionals just like us, the network of NuEar providers now stretches nationwide. Together, we don't just offer better hearing. Together, we give you piece of mind knowing that no matter where you are or where you go, NuEar will be there with you.


Contact info

3.3

Average

TrustScore 3.5 out of 5

57 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

The best customer service and technical…

The best customer service and technical support ever. Excellent quality of hearing aids that house an amazing technology that's user friendly. The best custom product in the world.

August 13, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Musa, Thank you for the wonderful review!

Rated 5 out of 5 stars

Great hearing aids!

Great hearing aids!! I love that I can hear the phone right in my hearing aids and I can now hear my wife again.

August 13, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Tim, Thank you for taking the time out of your day to leave us such a nice note! We are happy to hear you are able to reconnect with family!

Rated 5 out of 5 stars

NuEar - A remarkable and caring company

I have had the pleasure of working with NuEar for 27 years. The entire staff, including myself, are continually impressed with NuEar hearing aids and their knowledgable hearing care professionals. NuEar's continuing education programs are consistently first class, focusing on the highest level of patient care and industry leading hearing aid technology. I would highly recommend NuEar to anyone, whether a hearing care professional or patient.

August 13, 2019
Unprompted review
NuEar logo

Reply from NuEar

Thank you, Al, for taking the time to write such a nice review - your comments motivate us to continue to provide the best service and products for you!

Rated 5 out of 5 stars

Nu Ear's products represents the best…

Nu Ear's products represents the best in the industry.Coupled with superior service, makes them the logical choice for us. We have also become the 'logical' choice to our patients for hearing help and outstanding service, evident in our 4.9 Google Rating. Our Nu Ear Partnership makes it easier to attain the level that we want to be.

August 12, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi William, Thank you for the wonderful review! We could not provide the best products in the industry without having the best customers in the industry.

Rated 5 out of 5 stars

The staff at this office are very…

The staff at this office are very friendly and professional. I know that I am in good hands with them.

The hearing aid technology is very cool! I love that whenever I make or receive a phone call on my iPhone, listen to music, or play a video game, the sound goes thru both of my hearing aids! The hearing aids are like having a set of wireless earbuds!

August 12, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Scott, We're happy to hear you are having a great experience with your hearing aid professional and enjoying the NuEar hearing aid technology!

Rated 5 out of 5 stars

I love to fit the New Circa

I love to fit the New Circa. I get such positive feedback from my patients.

August 12, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi John, We are happy to hear that you and your patients are pleased with the NuEar Circa hearing aid and thank you for the excellent review!

Rated 5 out of 5 stars

An excellent company to work with

An excellent company to work with. Customer service is great, audiology on demand is exceptional, their people make the difference.

August 9, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Les, Thanks for the wonderful review! We couldn't provide excellent customer service and support without our excellent customers!

Rated 5 out of 5 stars

Circa AI

I’ve been wearing Circa AI since September 2018 and they are the best sounding aids I’ve ever worn.

August 9, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Julie, We're happy to hear you are having a great experience with your Circa AI hearing aids!

Rated 5 out of 5 stars

i have been wearing Nuear hearing aids…

i have been wearing Nuear hearing aids for over 20 years. I am on my 4th set of hearing aids. They are so small you cant see them and i love how i hear with them. Best service and hearing you can get.

August 8, 2019
Unprompted review
NuEar logo

Reply from NuEar

Thank you, Lowell, for taking the time to write such a nice review - your comments motivate us to continue to provide the best service and products for you!

Rated 5 out of 5 stars

Great company

Great company. Best customer service in the industry!!!

August 8, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Michael, Thank you for the positive review! We couldn't provide the best customer service in the industry without having the best customers in the industry!

Rated 5 out of 5 stars

Love your custom and AI products

Love your custom and AI products. My customer service rep is always there for me and willing to help me give my patients the service they deserve.

August 7, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Vickie, We're happy to hear you love the NuEar custom and AI hearing aids! Also, thank you for sharing the positive experience you are having with your customer service representative - we will be sure to pass the message along!

Rated 5 out of 5 stars

Have the new circa Ai 2400

Have the new circa Ai 2400, hearing aids,the clarity of sound is excellent. If you want clear speech understanding, I recommend NuEar hearing aids.

August 7, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Bob, We're happy to hear you are having a great experience with your Circa AI 2400 hearing aids!

Rated 5 out of 5 stars

NuEar has the best customer service

NuEar has the best customer service. They go the extra mile when it comes to hearing aid delivery and repair. We have been working with NuEar for 13 years and our customers are very satisfied.

August 7, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Mary Kay, Thank you for the wonderful review! We could not provide the best customer service without having the best customers.

Rated 5 out of 5 stars

Happy with my custom hearing aids!

My NuEAR hearing aids are awesome! I have experienced several brands and types of aids but my custom NuEAR aids have the best sound and features that actually add value to me regularly.

August 7, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Shady, We're happy to hear you are having a great experience with your custom hearing aids!

Rated 5 out of 5 stars

Im very happy with products

I am very happy with the new Circa products. The patients can tell a difference on the clarity of speech and sound and noise reduction. It is real nice to be able to utilize a remote from their existing device to help with ease of changing memories and volume. The rechargeable has also been a game changer for many patients that have hard time changing batteries. ,

August 7, 2019
Unprompted review
NuEar logo

Reply from NuEar

Hi Natalie, Thanks for the wonderful review! We are happy to be able to provide you with the products that make you and your patients happy!

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