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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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2.6

All reviews

(4)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't buy here

Terrible terrible for trying to return item..Will not give refund for carrier item that doesn't fit pet..I wanted refund !
They don't abide by their policy!!
This item is of no use to me ..wasted $60...
Awful company in my opinion.
Emails state that they will offer $20 gift card to a new purchase! REALLY?

September 3, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAM

SCAM
Their return information is completely false. They will not return your items saying that it is simply too costly to return it. I had no idea that I would need to return to China and that I would never have any normal human interaction regarding a purchase. I bought a dog carrier for almost $60 that took a very long time to arrive and is unreturnable.
SCAM WEBSITE

September 16, 2026
Unprompted review
Rated 1 out of 5 stars

I highly would never recommend this…

I highly would never recommend this company. They are scams. Their products and description so deceiving. They refused to refund return items. Please never buy anything from this company.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Scammy

Actually received my item after two weeks straight from China, ended up being horrible quality. Wanted to start a return and company refuses to honor their own policy. Offered me a $20 coupon to buy a new one… laughable. Now won’t respond to my emails whatsoever. After reading reviews on their website I believe they are mostly all fake. There are multiple repeated reviews. My fault for not reading them all and seeing the red flags.

September 1, 2026
Unprompted review

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