Bought shoes with 35 percent discount offer, after three days got email, that my order is cancelled. But my credit card was charged immediately. How it can happen that you charged my credit card, bec... See more
Company replied
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See what reviewers are saying
Allow me to be the English review you’re looking for; Made a purchase from New Jersey USA It got shipped within 24 hours, arrived within 3 days. Signed delivery, shipping was a bit expensive a... See more
I would highly recommend Nugnes 1920. I ordered it easily online and received it within days. It was also wrapped in lovely wrapping paper, along with the Chloe bag and packaging. Everything was authe... See more
I ordered a little unsure of what service I would get but can I just share that the correct item came quicker than expected in lovely packaging. I had made an enquiry before I made the order and they... See more
Company details
About Nugnes 1920
Written by the company
About Nugnes 1920
Strongly rooted in its place of birth, Puglia, the story of Nugnes is the evolution of a business idea that was born in tailoring and evolved over the decades into an international reference point in the world of fashion and luxury retail. Always preserving the first and absolute mission: to create a special relationship with each customer, celebrating their uniqueness. Explore Nugnes World, between sartorial history and the evolution of the luxury multi-brand.
Contact info
Corso Vittorio Emanuele, 189, 76125, Trani, Italy
- +390883888608
- web@nugnes1920.com
- nugnes1920.com
4.5
Excellent
894 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I ordered uk size 11 but I received uk…
I ordered uk size 11 but I received uk size 10
October 3, 2023
Reply from Nugnes 1920
Dear Adam,
Firstly we want to thank you for your feedback, is always useful for us to know the opinion of our customers. As confirmed by e mail, we inform you that the shoes ordered are in US-MAN size, as stated in the product page.
We are sorry if you didn't have the chance to contact us before placing the order because we would have been more than happy to help you finding your proper size.
Please consider us at your service for any further assistance.
Kind Regards
Customer Care Team
Love my Gucci Marmont Bag
I really love my bag. Just what I was looking for. It got here pretty quick and it was packed very nice. Excellent service to this date. Happy Customer.
October 3, 2023
I ordered a MM Roseto Coat for my…
I ordered a MM Roseto Coat for my daughter in NYC on 9/26. The online experience was easy and efficient. The package arrived on 10/01 via DHL, who sent tracking updates. The coat was carefully wrapped and the box arrived in perfect condition. The coat is beautiful and this will not be my last order with Nugnes 1920. Highly recommend!
September 28, 2023
Haven’t received my order yet
September 18, 2023
Reply from Nugnes 1920
Dear Customer,
We truly apologise for any inconvenience you have faced. As stated via e mail, unfortunately your order has been held in US Customs because they needed your personal information that we were not able to send. As soon as we knew that, we promptly got in contact with you in order to speed the process.
Unfortunately, we have no control over clearance timing, but we would like to assure you that we are monitoring your shipment.
We appreciate your patience and remain at your disposal for any further clarification.
Best regards,
Customer Service Team
Not true to size
Not true to size. The conversion on their website is not accurate so now I have a pair of shoes that’s way bigger than my actual size. Of course I will have to pay for shipping to return it. Don’t recommend buying here.
September 15, 2023
Reply from Nugnes 1920
Dear Felix,
Many thanks for sharing your opinion. We are sorry for any inconvenience you have faced, we inform you that you can return the item if not satisfying, once received we will evaluate any possible matter and reply to you further accordingly.
Please consider us at your service for any further assistance
Kind Regards
Customer Care Team
Delivery was excellent. Price and customer service, also! Thankz and God bless you
Delivery was excellent. They followed the exactly instructions that I wrote; The wrap was made with love and taking care of the item, and the item ( Comme des Garçons Play Converse tennis) was exactly the one I choose. The prices are really great!
September 12, 2023
When am i going to receive my package
September 3, 2023
Perfect as always
August 29, 2023
Fantastic selection not always…
Fantastic selection not always available in thr U.S. and quick shipping and easy free returns. Plus, occasional discounts. What could be better? Great shopping experience.
August 28, 2023
Excellent customer service and fast…
Excellent customer service and fast shipping! Thank you!
August 28, 2023
I have made a few purchases from Nugnes…
I have made a few purchases from Nugnes 1920. The customer service is great, and the items are as advertised.
I definitely recommend Nugnes😊...
August 17, 2023
Happy
Item was a good price and dispatched fast, just unusually DHL was slow to deliver.
August 13, 2023
Fantastic service
August 10, 2023
I wanted this bag for so long and…
I wanted this bag for so long and finally it's in my hands.
I love ittt ✨️ Thank you Nugnes 1920
August 7, 2023
Beautiful bag at a fraction of the…
Beautiful bag at a fraction of the price in the US. It shipped quickly and arrived in days! I will be a lifelong customer.
August 4, 2023
Amazing costumer service!
I received an amazing item but sadly was not going to be the right fit for me. The costomer service was AMAZING!!!!! They helped me through the whole process of return. They are graceful and on point. I cant wait to buy more products from them.
August 11, 2023
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