Nuscents Reviews 

362
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the wonderful quality of the wax melts, noting that the scents are powerful, amazing, and long-lasting across various product lines. Many people are also very happy with the customer experience, mentioning that ordering is straightforward and the fulfillment and dispatch processes are consistently quick. However, some customers also noted concerns about the scent strength, with a few people reporting that their melts had little to no smell, or that the fragrance did not stay noticeable for long periods. Additionally, a small number of individuals expressed dissatisfaction regarding product condition, mentioning receiving items that were old, damaged, or had air bubbles. Some reviewers also suggested that the company stop discontinuing certain popular items, such as the 100g bars, and wished for older scent variations to return.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the wax melts feature incredible long-lasting... See more

Quality

Clients share positive opinions on quality, consistently highlighting the incredible, long-lasting scents and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting super fast turnaround... See more

Order

People report positive experiences with order, highlighting long-term loyalty and reliable service. Reviewers... See more

Service

Consumers find service to be consistently excellent and reliable across multiple orders. People appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive been ordering here for a couple of years and never been dissapointed! Very fast delivery and the wax melts last for ages, they always smell amazing and the parma violet is my absolute favourite! T... See more

Company replied

Rated 5 out of 5 stars

I love this site,it offers a great variety of lovely fragrances which change all the time. Really strong throws and massive bars so they are great value, especially with the frequent offers and loyalt... See more

Rated 5 out of 5 stars

These wax melts are very highly scented and the choice of aromas is huge.....there's something to suit everyone. Ordering is easy and delivery is very quick, especially compared to other companies. Th... See more

Rated 5 out of 5 stars

Hundreds of scents available, so something for every nose, of the few I've tried so far the scent throw has been good and lasts for ages. Bonus that they offer cruelty free perfume dupes too, I bough... See more


Company details

  1. Cosmetics Store
  2. Candle Store

Written by the company

If it's fragranced, we love it and live it. We produce wax melts, candles, Eau De Parfum, soaps and other cosmetic & home fragrance products in the UK. We strive to offer value for money, proudly creating a lean and efficient business operation so as to produce the UK's best value wax melts from any private VAT registered Ltd Co without removing cost from our product. Our designer inspired Eau De Parfum have been curated over the course of four years, produced and sold both retail and wholesale, with a constant development on scent - we strive to have the closest match possible, with good strength and silage, at a fraction of the cost. All our cosmetics adhere to UK cosmetics regulation and are produced in the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

362 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(362)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

My fave go to vendor!

My sister and I have used numerous vendors in the past before landing with what is now our favourite, Nuscents.

Every order is consistent whether that be their service or their products. I have ordered so many times and mostly the wax melts. They’re fairly priced, even better value in a sale and when guests are round, they’re always asking what it is and where I’ve got it from. They have all since ordered too.
I’ve also had car sprays which is far better value than any car freshener I’ve wasted my money on. I hate this cliche because I never believe it but one spray is literally all you need! Thank you so much Nuscents! Finally a decent consistent vendor.

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

Ordering new wax melts on line can be a gamble

Ordering new wax melts on line can be a gamble. Until “smelly web” is an option, your never sure until you’ve popped it in your burner. So when my daughter called me, raving about these new waxes she had ordered from Nuscents I just had to go round for a sniffathon, and I’m now three orders in! Why? Because I’m buying and trying new scents with confidence, these waxes and room sprays are on another level, I have a lot of space, the scent throw is incredible, so strong, and the scents themselves are so different, , not a single one of them is samey or Meh. ordering is simple, delivery was within 3 days, very well packaged, plus you earn points with every order!

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

My new go to for waxmelts

My new go to for waxmelts, I love a good strong one & this is these. Love the XL bars they are well worth the money. I was told about this company and went & ordered, my order has just arrived & I’ve just ordered another bundle of XL bars . They are a must. Delivery is fast too. Would recommend using these

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

This is my second order with this…

This is my second order with this business and it will continue to be the place where I get my wax welts from . They smell so nice you can smell the scent for hours in your whole house. I just love that because I love a strong scent that lingers for a long time and the prices are great , I would recommend people to go and check them out as they have a sale on but I 100% recommend them as there wax melts are gorgeous. Thank you so much nuscents for my lovely order and they will be more to come 😘

March 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Another amazing 👏 service

Another amazing 👏 service, ordered Thursday afternoon delivered Saturday. Blocks are huge and the scent throw is brilliant , fragrance is pretty spot on to what you would expect from name. Alien, Olympic goddess and cherry bakewell are exact!

March 11, 2023
Unprompted review
Rated 5 out of 5 stars

I only buy my wax melts from here

I only buy my wax melts from here! I love the scents they smell so good. The price‘s are excellent too and the postage all so reasonable. Delivery is really quick. Love that they accept Apple Pay so no need to do all signing in rubbish, it’s just all so easy.
I won’t buy anywhere else! I highly recommend them.

March 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Speedy Delivery!!!

I placed an order on Friday and received it today (Monday)! Great service and all my melts smell amazing. Have used them before and will continue to do so.

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

The best smells, definitely worth the money!

Just received my order, fast delivery, was packed good too, no items were broken which is great. All the snap bars smell amazing, especially the Black Cherry, couldn’t find it for a long time till now. Very good for the price, definitely recommend to anyone!
Thank you

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

This order was fab

This order was fab came on time and was perfectly packaged. All the wax melts smell amazing i dont know what to melt 1st 🙈

February 13, 2023
Unprompted review
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Rated 5 out of 5 stars

vast choice of scents

vast choice of scents , affordable prices , very fast dispatch time , on opening my order i was blown away by the scent in the box and the overall size of the xl wax melt bars , i am so thrilled to have found this company and already hooked for more scentsational melts

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing and best melts I've had

I love my wax melts. And come across Nusecents. Read all the great reviews. So thought I would try. I ordered the xl bars which are on sale. And they are massive. And delivery was amazing came within days. The scents are amazing and so strong and already got 2 burns out of the one if the 8 bars tried so far. Ohhhhhh wow. And got lots of compliments of family who have popped in about how nice smells. I've opened and smelt all the bars and they are unreal. I'm so happy with everything. I am going to be placing more orders very soon. 😊👍

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Oh my scent!

Bought and arrived the same week! (No strikes or problems with postal service at this time) really well packed arrived in perfect condition, and the scents! Oh my they are out of this world! I've used the smallest amount of one of them and the smell is strong and lasting. Will definalty be a regular customer! Thank you so much guys!!

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Nuscents are the best 🥰

I Absolutely love Nuscents💗,i refuse to shop anywhere else for my wax melts.As always I'm extremely happy with my latest massive order which will keep my home smelling lush for months.iv been purchasing my melts of nuscents since I discovered them online in 2020 and have never looked back.keep up the amazing work,a pleasure as always,I can't be the only one who looks forward to opening my orders from you guys and smelling each XL bar 🥰.x

January 31, 2023
Unprompted review
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Rated 1 out of 5 stars

Very disappointed with the Snow Fairy…

Very disappointed with the Snow Fairy Shower Gel. I assumed, due to the name, that this was the Lush brand Snow Fairy product. It was not. It was watery and did not smell right. I will try to return it but please be aware that this is not a genuine product from Lush

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Gorgeous Scents

Easy ordering, great website and fast postage. All the wax smells gorgeous, will be ordering more 🌟🌟🌟🌟🌟

January 27, 2023
Unprompted review

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