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A empresa simplismente não tem suporte. Baixei o app para testar 5 dias e fui cobrada de imediato. Já cancelei as proximas cobranças e quero o reembolso do que já foi cobrado. Não respondem e-mail, redes sociais nem nada
Usei o plano anual do app por 5 dias. A princípio parecia ótimo, mas durante o uso percebi falhas graves: ao tentar escanear o código de barras ou tirar foto do alimento, se o app não reconhece, ele simplesmente apaga a foto e não registra nada. O pior foi a experiência com o suporte: enviei e-mails solicitando o cancelamento e reembolso há mais de 5 dias e até agora não obtive nenhuma resposta nem para recusar, nem para oferecer solução. Infelizmente, não recomendo pela falta de suporte.
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