ordered 3 hoodies and all were delivered to someone else and my shipping address was clearly on the order
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m appalled at the quality of the Vanish Coach Jacket. It’s so bad quality it actually looks pixelated, was really looking forward to wearing it but after seeing it I’d be embarrassed to wear it in... See more
Company replied
Their sizing scale sucks and their clothes are made to fit toddlers. Not to mention you can't return an order if it's the wrong size because you should have read their measurement chart, as if I'm sup... See more
Company replied
I am giving them 3 stars because I am not entirely happy that I paid such a high price for average clothes. I had ordered two t-shirts and all it happened to be was a stencil placed over some fabric,... See more
1.7
Bad
169 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Where is my package
January 12, 2020
Unprompted review
Never received my tracking information…
Never received my tracking information nor date when it’s coming and it’s been 2weeks going on 3 weeks and still don’t have anything
January 11, 2020
Unprompted review
Your shipping carrier sucks my package…
Your shipping carrier sucks my package has just been saying in California for the last five days
Edited: I contacted customer support twice and still haven’t gotten an answer neverrrrr ordering from them again and I advise that you don’t either
January 11, 2020
Unprompted review
You get your money back
You get your money back, if your purchase order is not 100%. Thank you!
January 10, 2020
Unprompted review
The quality of this jacket is better…
The quality of this jacket is better than I expected it’s so nice. There were some bumps on the road for the package to get here and complications with the tracking number however overall it was great service.
January 8, 2020
Unprompted review
Extremely Poor Quality
Would not even give this company one star if I didn't have to. The clothes were very poor quality, thin cheap fabric, and made cheaply with threads hanging off all over. Customer Service was ridiculous and nonexistent.
January 6, 2020
Unprompted review
Reply from NVSTUDIO.LA
Hello, Michelle! This is Donna, I am the Customer Service Manager here at NVStudio. I do apologize about this issue with your order. Can you email me at support@nvstudio.la so I can assist you in rectifying this issue? Is there any way we can resolve this issue? Again I do apologize for any inconvenience this has caused you.
I am not at all happy because placed an order
I am very upset and disappointed!!! I placed an order on 12/28 and requested with the app to get notifications to know where my order is and when it will be shipped, till this day I have not heard anything about my order being shipped.!!! I sent an email two days ago and still have not gotten a update on my order!!!! I will not order from this website after this order, and it was my first time ordering from here!
January 6, 2020
Unprompted review
Reply from NVSTUDIO.LA
Hello, Haley! This is Donna, I am the Customer Service Manager here at NVStudio. I do apologize about this issue with your order. Can you email me at support@nvstudio.la so I can assist you in rectifying this issue? Is there any way we can resolve this issue? Again I do apologize for any inconvenience this has caused you.
I ordered my boyfriends DREAM coat over…
I ordered my boyfriends DREAM coat over TWO weeks ago . Promise 6-9 shipping days it’s been OVER 14 and just made another payment. I’m angry af and tired . I will Change my card info if problem is NOT fixed . No corporate number for customer. I’m done.
January 4, 2020
Unprompted review
Reply from NVSTUDIO.LA
Hello, Alyssa! This is Donna, I am the Customer Service Manager here at NVStudio. I do apologize about this issue with your order. Can you email me at support@nvstudio.la so I can assist you in rectifying this issue? Is there any way we can resolve this issue? Again I do apologize for any inconvenience this has caused you.
My order is taking too much time.
January 2, 2020
Unprompted review
Reply from NVSTUDIO.LA
Hello, Paola! This is Donna, I am the Customer Service Manager here at NVStudio. I do apologize about this issue with your order. Can you email me at support@nvstudio.la so I can assist you in rectifying this issue? Is there any way we can resolve this issue? Again I do apologize for any inconvenience this has caused you.
Haven’t got my shirts
Haven’t got my shirts YeT ordered a while ago now are they still coming
December 30, 2019
Unprompted review
Reply from NVSTUDIO.LA
Hello, George! This is Donna, I am the Customer Service Manager here at NVStudio. I do apologize about this issue with your order. Can you email me at support@nvstudio.la so I can assist you in rectifying this issue? Is there any way we can resolve this issue? Again I do apologize for any inconvenience this has caused you.
Disappointed
I’m appalled at the quality of the Vanish Coach Jacket. It’s so bad quality it actually looks pixelated, was really looking forward to wearing it but after seeing it I’d be embarrassed to wear it in public. Ridiculous for this price.
I also bought the Devil Hawaïen Shirt which was decent enough but nothing special.
Also the customer service isn’t the best either.
December 24, 2019
Unprompted review
Reply from NVSTUDIO.LA
Hello, there! This is Donna, I am the Customer Service Manager here at NVStudio. I do apologize about this issue with your order. Can you email me at support@nvstudio.la so I can assist you in rectifying this issue? Is there any way we can resolve this issue? Again I do apologize for any inconvenience this has caused you.
Still haven’t received my shirts so I…
Still haven’t received my shirts so I can’t review. But seriously need to find out where my items are since I ordered them several weeks ago for Christmas.
December 12, 2019
Unprompted review
Reply from NVSTUDIO.LA
Hello, there! This is Donna, I am the Customer Service Manager here at NVStudio. I do apologize about this issue with your order. Can you email me at support@nvstudio.la so I can assist you in rectifying this issue? Is there any way we can resolve this issue? Again I do apologize for any inconvenience this has caused you.
I have not received anything yet......
I have not received anything yet....... 😡
December 11, 2019
Unprompted review
Reply from NVSTUDIO.LA
Hello, Pia! This is Donna, I am the Customer Service Manager here at NVStudio. I do apologize about this issue with your order. Can you email me at support@nvstudio.la so I can assist you in rectifying this issue? Is there any way we can resolve this issue? Again I do apologize for any inconvenience this has caused you.
Not just hype, quality streetwear
Genuinely high-level streetwear brand. I ordered my t shirt quickly, dependable tracking system and I love the designs. High quality cotton fabrics too. Customer support was friendly and quick.
November 16, 2019
Unprompted review
Reply from NVSTUDIO.LA
Thank you so much for your wonderful review, Tullio! We truly appreciate it. We hope you can shop with us again soon!
Just received my jacket today and it's…
Just received my jacket today and it's amazing!!!❤️❤️❤️ Value for money's!!!!❤️❤️❤️
November 8, 2019
Unprompted review
Reply from NVSTUDIO.LA
Hello, Lumi! We are delighted to know that you loved your order. We hope you can shop with us again soon.
Reply from NVSTUDIO.LA
Thank you so much, Abdullah! We appreciate it.
Amazing!
Super impressed with the quality, print and packaging for the tshirt I ordered! Definitely ordering again!
November 7, 2019
Unprompted review
Reply from NVSTUDIO.LA
Hello, Victoria! We are so delighted to know that you loved your order.
I love my pants
The pants are of good quality and perfect as I imagined
November 2, 2019
Unprompted review
Reply from NVSTUDIO.LA
Thank you so much, Nerea! We are happy to know that you loved your order!
Bad Quality I guess
I ordered a two face tee a while ago and it was damaged. I contacted the support. After a while they sent me a new one which is also damaged. Now they don't reply anymore. 44 Bucks for the trash can.
October 21, 2019
Unprompted review
Reply from NVSTUDIO.LA
Hello, Tom! This is Donna, I am the Customer Service Manager here at NVStudio. I do apologize about this issue with your order. Can you email me at support@nvstudio.la so I can assist you in rectifying this issue? Is there any way we can resolve this issue? Again I do apologize for any inconvenience this has caused you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.