Nxrewards Reviews 

1,228
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 321 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight significant savings and generous cashback offers, finding them highly beneficial for everyday spending. Many also appreciate the prompt and effective customer service, noting their helpfulness in resolving issues. Some users find the monthly subscription beneficial, often receiving refunds and accumulating substantial savings. However, some customers experienced issues with cashback not tracking automatically, often requiring manual receipt submission. A few other people also felt that the reduction or removal of popular gift card discounts, like One4all, was disappointing. Additionally, some reviewers reported inconsistent customer service or difficulties with cashback rejections despite providing information.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues such as hidden monthly fees, unexpected... See more

Refund

People report ambiguous experiences with refund, with some customers saving hundreds through monthly... See more

Discount

Customers had positive experiences with discounts, with many reviewers praising the generous cashback offers,... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing frustration over... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some customers reporting significant savings... See more

Reviews shaping this summary

Rated 4 out of 5 stars

NX Rewards has really helped us save quite a lot on shopping and everyday spending. The cashback offers are useful and easy to use. A bit disappointed that the gift card discounts, especially One4a... See more

Company replied

Rated 4 out of 5 stars

The process of using the NX Rewards site is relatively hassle free. CS are very prompt to reply when there is a problem. When I signed up I agreed to T and C s . However even after reaching the £250... See more

Company replied

Rated 4 out of 5 stars

It saved me a ton during Black Friday! Really the best cash back ever! Although needs follow up to most claims, still think it is worthy. To avoid long waiting time, follow up email for on-line pur... See more

Company replied

Rated 4 out of 5 stars

The idea is great. I love I can use it for extra savings for the cash rebate and the savings from gift cards. The admin work in claiming them is a bit tedious, especially the apps. I love claims can b... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(1,228)

321 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome experience.

Awesome experience.. smooth and transparent.

March 23, 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that your experience was awesome, smooth, and transparent. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Very happy so far

I had heard mixed reviews about Nxrewards but I've been really impressed so far! Welcome and first monthly bonuses have been paid out already. Team have been very quick to respond to my emails. If this customer service continues, I would be happy to keep my membership.

March 21, 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that your initial experience has been impressive! We're glad the bonuses were paid out promptly and that our team responded quickly. We appreciate your feedback and hope to continue providing excellent service.

Rated 1 out of 5 stars

Scam

Scam , took £54 from my account without my knowledge signing up !

March 16, 2026
Unprompted review
Nxrewards logo

Reply from Nxrewards

Thank you for sharing your feedback. For clarity, NX Rewards programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised.

Full details about how it works can be found on our website here: https://www.nxrewards.com/

Please send us an email to contact@nxrewards.com so we can provide details of how you signed up for the programme.

Rated 5 out of 5 stars

Very happy with the experience

Very happy with the experience. If I was stuck on anything they would help out

March 1, 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that we were able to help you. Thank you for sharing your positive experience with our support!

Rated 5 out of 5 stars

One of the highest paying cashback…

One of the highest paying cashback platforms. Highly recommend.

March 13, 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that you find our cashback rates rewarding. Thank you for recommending our platform; we appreciate your support!

Rated 4 out of 5 stars

Very good cashback programme

Very good cashback programme. I have used NX Rewards for about 8 months and I’m satisfied with the savings I have made on flights, fashion, online auctions, household purchases etc. Customer service agents are helpful and efficient. I get higher cashback and much quicker than other similar sites. On very rare occasions, the cashback does not track, such as with supermarket shopping, but this usually gets resolved eventually. Out of many transactions, I have only had one rejected and luckily it was an inconsequential amount.

March 14, 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that you're satisfied with the cashback savings and our customer service. We appreciate your feedback regarding the occasional tracking issues; we are always working to improve our processes. Thank you for sharing your experience.

Rated 5 out of 5 stars

UI could be better but the savings are…

UI could be better but the savings are fantastic. Payments made quickly and will continue to use it.

March 14, 2026
Nxrewards logo

Reply from Nxrewards

We appreciate your feedback and are so glad you're saving money and getting fast payments! We're always working to improve our user interface. Thanks!

Rated 5 out of 5 stars

Fast processing of cashback

Pretty fast processing of cashback transactions. Payment automatically made upon reaching a relatively low threshold.

February 24, 2026
Nxrewards logo

Reply from Nxrewards

We appreciate your feedback. We are happy to hear that you enjoying speedy cashback. Thank you!

Rated 3 out of 5 stars

I have been paying for years love it but still no bonus or extra reward

I have been paying for years and use it a lot it is great but I feel I don’t fully understand how to unlock bonuses etc. in the time I have used nx I feel I should have had some kind of bonus or reward by now.

March 9, 2026
Nxrewards logo

Reply from Nxrewards

Thanks for your review. We are glad to hear you are enjoying the programme. In order to make the most out of your membership, please do browse our guide to learn more on receiving Monthly Bonuses - https://www.nxrewards.com/frequently-asked-questions.

If you have any further questions, please reach out to our team - https://www.nxrewards.com/contact-us

Rated 5 out of 5 stars

Prompt payment

I have been using NX rewards for two months and having using similar kind of cashback sites before, NX rewards experience was quite different in a positive way, good customer service, easy communication and prompt payment of cashback.

March 9, 2026
Nxrewards logo

Reply from Nxrewards

We're glad you find our service better to use in multiple ways! We hope you continue to enjoy the benefits of the programme.

Rated 5 out of 5 stars

It’s really great

It’s really great, no fault in their customer services. There is monthly fee of £18 , you can compensate with £18 monthly bonus . Plus 20% off on gift card & 10% cashback on most retailers

March 7, 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that you found no fault with our Customer Services team and are enjoying the rewards on offer. Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

Absolute nightmare experience.

Absolute nightmare experience.
Customer support not even trying to help. Unable to add bank details for almost a month now since joining, because their website is not working.
Customer support pretended they are unaware of it, two weeks ago on a call they promised to get it fixed and nothing got fixed yet.
Support over email is even worse. Seems nobody is bothered, looks like a big scam.

February 1, 2026
Unprompted review
Nxrewards logo

Reply from Nxrewards

We're sorry to hear about your experience. This is not how we would like our members to feel. If you can please provide more details of your membership, we can certainly take a look into this for you and hopefully resolve your concerns.

We have sent a request via Trustpilot or please contact us at contact@nxrewards.com and we'll look into this further.

Rated 1 out of 5 stars

very bad

very bad. still haven't received transaction cashback after 40+ days. have to send receipt for each txn even though it clearly shows on their website and tracked. support team says txn is approved but it still shows pending. pathetic exp not going to use this.

February 27, 2026
Nxrewards logo

Reply from Nxrewards

We regret you've had this cashback experience. Upon checking, your Welcome Reward, January and February Monthly Bonus has been sent for payment to your nominated bank account. As for your recent cashback request, it has been approved and will reflect to your bank account within 10 working days.

Please know that in order for us to validate missing transaction claims, we require our members to send us a copy of their purchase receipt so we can identify if the purchase is within the Terms and Conditions.

Feel free to contact our team via phone or email for any questions you may have and we'll be more than happy to assist you.
https://www.nxrewards.com/contact-us

Rated 5 out of 5 stars

Fantastic

Fantastic, and very straightforward. Would recommend.

February 24, 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that your experience was fantastic and straightforward! We appreciate your recommendation.

Rated 5 out of 5 stars

Good discounts and easy to use

Good discounts and easy to use, great cashbacks

March 2, 2026
Nxrewards logo

Reply from Nxrewards

We're glad you found our discounts and cashback helpful and easy to use! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

The best cashback site I've used

I was initially skeptical but after my initial refunds I was pleased. I save money on my everyday shopping and feel silly for not using this sooner

February 3, 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that you're saving money now! We appreciate you sharing your initial skepticism and are so glad you're pleased with your savings on everyday shopping. Thanks for the feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look