On Sunday, July 19, I entered the Nygard store at the Sunrise Centre in Kitchener. I was shocked to see that one of their sales associates was not wearing a face mask as mandated by law in the Regio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is a highly unethical company. We will never order from Nygard.com again. When we placed our order they promised not to email any spam or advertising to us. Ever since, we receive spam from them,... See more
To whom it concerns I visited Nygard Fashion Outlet on Donna Drive in Sudbury, Ontario, Canada on Friday, May 17, 2019. I toured the store looking for a white shirt, that is not the problem. There w... See more
North Vancouver store. Two employees. One customer in store. If I needed another size, I had to get it. If I asked if another size was available, I was told if I could not find it they did not hav... See more
Company details
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love your site
Love to shop on your site as I find exceptional sales and I love Tan Jay and Alia brands. Have told my friends about this site and I can usually find what I am looking for and always receive exceptional service as to how fast I receive my order - and always avoid shipping by sending it to the closest outlet store. Great Site.
What to feel "special" Go visit the ladies at the Crossroads Center in London.
Always greeted with a smile from Ester or Grace. Always greeted by name which makes me feel really special. Both ladies are very helpful. If I can't find what I want they offer to look it up to order it in. Both of these ladies are an asset to your company. Always a pleasure to shop at the Crossroads in London.
Karen
Customer service
What is great is that I can shop on line and have it delivered to an outlet which is in my area. It arrives quickly and I am able to try it on in the store before I accept it! Wonderful!
Easy as 1-2-3
I found the selection very wide, excellent quality and very speedy service. The exchange was made at the store which made for immediate credit to my card card. I will definitely be ordering from this company again.
The only thing I don't do is FACEBOOK.... too many loop holes for privacy breaches.
Excellent Service, Ease of webpage Viewing/Ordering, Efficient and well Run!
Love Nygard at the shops and on line. Being able to find clothing and how it fits in the shops, I am very comfortable placing my orders on line. Returning orders that are not what I expected, is very easy, by returning items to the closest shop.
Being treated so respectfully when an item is returned, keeps my loyalty with this
great business!
I love the professional, yet relaxed look, updated styles, colours and ease of care taken with Nygard Clothing.
Fast Shipping / Great Quality Clothes
Wow - Clothing was as described on the website, both fit and colour. Shipping was a breeze. I received the clothes faster than expected. Great experience overall!
Shopping at NYGARD was easy and the quality of the merchandise is of "Top Quality".
I have shopped at NYGARD for many years now. I find their website easy to navigate and accurate in the images of the product. Placing an order is easy to do and is quickly filled. I usually receive my order within 4 days. It is well packaged and of good quality. I have only had to return an item once because it did not fit and that was easy to do. The refund was immediate.
I also receive regular updates on sales and promotions. I also find their sizing standard and I am not guessing.
Loved my 2 brightly coloured jackets!!
I really love that this order was delivered within a few days. It surprised me that I received them so quickly. The quality of the jackets were amazing. Free shipping was an added bonus. Thanks Nygard!
Website is much better now.
I was very frustrated with your old website but it seems to be working better now, which has made my online shopping experience much better. I like that I can send product to a store that I can't find in a store and not incur a shipping charge. Staff is stores are always helpful without being pushy.
Good selection
With the many lines you have, there is always lots to choose from and getting the right size never seems to be a problem
Beautiful clothes for beautiful Canadian Women of ALL sizes
Nygard has good quality clothing made for females of all shapes and sizes for ages 18-80 in easy washable material. They go that extra mile to add the details that make their styles stand out from the rest.
Quality , styles and prices that last for more than one season!!!
I have a nautical tee shirt with embroidery( not a painted design that looks cheap and gaudy) that is 10 - 15 years old, and still get asked where I bought it. Clothes are mostly washable and keep their shape and fresh look. Prices are reasonable compared to some of the fade designers prices. As I don't have the perfect body - I can find slacks and pants without having to alter them, and the sizes are consistent . Prefer elastic band pants to zipper front pants as the don't fit right and are uncomfortable.
Easy to use, pleasure to shop
I know Nygard products fit me well and that makes it easy to shop online. The delivery is quick and whenever I have issues (not too often ) they have been resolved quickly. gGeat web site
MY NYGARD STORE
I FIND THAT THE STAFF AT THE LETHBRIDGE PARK PLACE STORE ALWAYS GO ABOVE AND BEYOND TO HELP ME FIND MY ITEMS.LOVE SHOPPING AT THIS STORE. BUT I MUST SAY THAT SEARS USALLY HAS THE ITEMS ON FOR A BETTER DEAL WAY SOONER THAN THIS STORE DOES
Need Help!
Buying on-line is easy at Nygard -- however returns are not as easy. Yes you can return it to any store, however tracking refunds has proved to be an effort.
We should receive automatic refund amounts at time in the store. Take lessons from Reitmans - they do an amazing job. To me the return to the store is just as good as having merchandise return to the warehouse - I had nothing that confirmed my return and the credit to my credit card took days!!!
The Easiest Way to Buy Clothes
The jackets were on sale, I bought 4 of them, they were delivered. So easy and will do it again!
I have bought Nygard for years!!!
I have bought a lot of Nygard over the years and have always loved the uniqueness and affordability of their fashions.
I will admit though that I have become more and more dissappointed in the product.
The sizing seems to have changed; for instance my old size 14 jackets fit like a charm and the new size 14 jackets are smaller.
The quality has changed, they do not withstand cleaning as well and there seems to be less seam finishing and the buttons and beads come off easier.
I hate to try on clothes that is one of the main resons I loved Nygard, sizes were true and colors matched well. Sad to say, this is not the case anymore.
I have started buying elsewear.

Reply from NYGARD.com
Excellent service and quality of clothes
Bought sale items so was very pleased with the prices and quality. Just disappointed when I went back for another pair they were already not avaialable.
Am definalty watching the future flyers..............
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







