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Oak&More Reviews 

5,836
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the furniture, noting it is well-made, solid, and durable. Many highlight the excellent delivery service, with items arriving on time, well-packaged, and handled carefully by professional and friendly staff. The ordering process is generally described as easy and straightforward, with staff helpful and knowledgeable. However, some customers reported receiving items with minor damage or faults upon arrival, such as dents or broken parts. A few people also felt that delivery could be improved, citing issues like heavy boxes, packaging mess, or scheduling problems.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the beautiful craftsmanship,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the promptness... See more

Quality

Users consistently express high satisfaction with the quality of products, often describing them as... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and excellent... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company,great products, great price. Ordered a Seattle dining set with 2 benches. Really classy furniture. Looks far more expensive than price I actually paid. Ease of ordering and deliv... See more

Company replied

Rated 5 out of 5 stars

Reviewing the Solid Oak Parker Super King bed frame from Oak&More. Around 100kg in weight, this thing is properly solid with deep rails, heavy duty double bolts and further structurally reinforcing co... See more

Company replied

Rated 5 out of 5 stars

Very well made bed all solid oak except slates which are good quality engineered wood.Easy to assemble and sturdy with no rocking or squeaking. Delivery lads carried everything up to upstairs bedroo... See more

Company replied

Rated 5 out of 5 stars

What a fantastic place! Kept seeing our perfect sofas online but wanted to see them in person before ordering.....so glad we did. Rotherham showroom was superb, well layed out, plenty of room to brows... See more

Company replied


Company details

  1. Furniture Store

Written by the company

We’re a trusted UK furniture brand offering beautifully made pieces for real homes and real lives. From solid oak dining tables to comfortable sofas and smart storage, our collections are thoughtfully designed, built to last, and easy to live with. Whether you're furnishing your forever home or updating a single space, we’re here to make it simple - with helpful service, honest pricing, and quality you can trust. Prefer to try before you buy? Visit our showroom in Peterborough to see our collections in person. We’re proud to be rated highly by customers who value comfort, style, and furniture that’s made to live with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(5,836)

1,391 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely furniture

The furniture is beautiful and as described. Delivery was longer than I had anticipated but worth the wait.

July 17, 2026
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Reply from Oak&More

Thank you for your lovely feedback Marie. We're delighted to hear you're pleased with your furniture and it was exactly as described. We appreciate your patience with the delivery and are so glad you feel it was worth the wait. We hope you enjoy your new furniture for many years to come!

Rated 5 out of 5 stars

A great experience with Oak and More

A great experience with Oak and More. I found the process of buying a blanket box through Oak and More to be seamless from start to finish. The item was in stock and I was able to choose a delivery date very quickly. On the day of delivery I was kept up to date with the time the delivery team would arrive, Yashpreet and Hajinder were very professional, friendly and helpful. The box was delivered safely packaged. It's very well made and solid and I am delighted with it, I have not used Oak and More before but I will certainly use them again. Very impressed.

July 17, 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your wonderful review. We're delighted to hear you had such a great experience with us from start to finish. It's fantastic to know the ordering process was seamless, your delivery arrived as planned, and that Yashpreet and Hajinder provided such professional, friendly and helpful service. We're also thrilled you're so pleased with the quality of your blanket box. Your kind words and recommendation mean a great deal to us!

Rated 5 out of 5 stars

Absolutely thrilled with my new bed frame!

I recently purchased a solid oak bed frame from Oak & More, and I couldn't be happier with my experience. The quality of the furniture is truly excellent—it is beautifully finished, exceptionally sturdy, and feels built to last. The delivery service was also fantastic. The team was punctual, handled the items with great care, and kept me well-informed throughout the entire process. Highly recommend Oak & More for both their craftsmanship and customer service!

July 17, 2026
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Reply from Oak&More

Thank you so much for your fantastic review and recommendation Dale. We're delighted to hear you're so pleased with your solid oak bed frame and the quality, finish and craftsmanship have met your expectations. It's also wonderful to know our delivery team provided a punctual, careful and well-communicated service. Your kind words mean a great deal to us!

Rated 4 out of 5 stars

Good service

Good service, friendly staff.prompt delivery.

July 17, 2026
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Reply from Oak&More

Thank you for your kind feedback. We're delighted to hear you received good service, found our staff friendly, and were pleased with the prompt delivery. We hope to welcome you back again in the future!

Rated 5 out of 5 stars

Beautiful looking furniture

I loved the furniture. Had a change of mind over 1 item before delivery and had a voucher to use after ordering and staff on the phone were fabulous sorting it for me and gave me the voucher discount with no issues. Still arrived on time and absolutely love the look of the furniture.

July 3, 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your lovely review Lisa. We're delighted to hear you love your new furniture and our team was able to help with your change of mind and apply your voucher without any hassle. It's great to know everything arrived on time and you're so pleased with how it looks. We hope you enjoy your new furniture for many years to come!

Rated 1 out of 5 stars

Staff helpful courteous polite helpful…

Staff helpful courteous polite helpful but Manufacturing very poor. Arrived damage had to repair looks decent now several coats of beeswax polish in on wood rough edges. Would not buy again very disappointing 😕

July 17, 2026
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Reply from Oak&More

Thank you for your feedback. We are pleased to hear that you found our staff helpful, courteous, and polite throughout the process.

That said, we sincerely apologise for the issues you experienced with both of your items. This is not the standard of quality we expect or strive to achieve for any of our furniture, and we fully understand your frustration when the products did not arrive in the condition you expected.

As discussed during your communication with the customer service team, we worked hard to resolve the matter amicably and, as a resolution, agreed compensation significantly higher than we would normally offer for the severity of the issues reported, to have you keep these items. We were pleased that this resolution was accepted and understood the matter to have been settled satisfactorily.

For this reason, we must admit that receiving a 1-star rated review is disappointing, particularly as the furniture itself is of excellent overall quality and the issues raised were dealt with quickly, and were capable of being rectified by a technician. Nevertheless, we respect your opinion and appreciate you taking the time to share your experience.

Your feedback has been noted and will be shared with our manufacturing and quality control teams as we continue to improve our products and service. We wish you many years of enjoyment from your furniture and thank you for your custom.

Rated 5 out of 5 stars

Excellent company would give it 10…

Excellent company would give it 10 stars if I could.Service was very helpful.The tv table is of good quality oak and colour.Delivery was straight forward in the time allowed and well packaged.

July 16, 2026
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Reply from Oak&More

Thank you so much for your wonderful feedback. We're thrilled to hear you had such a positive experience with both our service and your new TV table. It's great to know you're pleased with the quality, colour and the delivery went smoothly. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Service was good you delivered what you…

Service was good you delivered what you promised, and delivery men were very polite. I am very pleased with my purchase

July 16, 2026
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Reply from Oak&More

Thank you so much for your kind feedback Helen. We're delighted to hear you were pleased with both the service and your purchase. It's great to know our delivery team made a positive impression with their politeness. We hope you enjoy your purchase!

Rated 5 out of 5 stars

New dining table

Excellent service from placing order through to prompt delivery, well packaged goods, easy to put together. Completely satisfied with quality of table and very competitive price.

July 16, 2026
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Reply from Oak&More

Thank you so much for your review. We’re delighted to hear that you had such a positive experience from placing your order through to delivery. It’s great to know that your table arrived well packaged, was straightforward to assemble, and that you’re pleased with both the quality and value for money. We really appreciate your feedback!

Rated 5 out of 5 stars

Really great service and fast delivery

Really great service and fast delivery! Great TV unit. Extremely satisfied.

July 16, 2026
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Reply from Oak&More

Thank you for your lovely review Karen. We’re thrilled to hear that you were happy with our service and that your TV unit arrived quickly and met your expectations.

Rated 5 out of 5 stars

Great quality products

Great quality products, customer service and delivery experience. I am already looking to purchase further items form Oak&More. Would highly recommend

July 15, 2026
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Reply from Oak&More

Thank you so much for your wonderful review Philip. We're delighted to hear you were pleased with the quality of our furniture, our customer service and your delivery experience. It's fantastic to know you're already looking at your next purchase with Oak & More. We really appreciate your recommendation and look forward to welcoming you back again!

Rated 5 out of 5 stars

Top quality furniture at an affordable…

Top quality furniture at an affordable price

July 1, 2026
Unprompted review
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Reply from Oak&More

Thank you for your kind review Elayne. We're delighted to hear you're pleased with the quality of your furniture and you found it to be great value for money. We really appreciate your support!

Rated 5 out of 5 stars

Great company,great products

Great company,great products, great price.
Ordered a Seattle dining set with 2 benches. Really classy furniture. Looks far more expensive than price I actually paid.
Ease of ordering and delivery . Highly recommend using Oak & More.
Customer service best I have ever received. Contacted them about delivery slot and delivered next day.
What more can I say great shopping experience. 😁

July 15, 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your fantastic review Pete. We're delighted to hear you're so pleased with your Seattle dining set and it exceeded your expectations. It's wonderful to know you found the ordering process straightforward and our customer service and quick delivery made such a positive impression. Your recommendation means a great deal to us, and we hope you enjoy your new furniture!

Rated 5 out of 5 stars

Beautifully made

Beautifully made, kept in the loop, delivery easy, definitely be back for more soon

June 24, 2026
Unprompted review
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Reply from Oak&More

Thank you for your wonderful review Joan. We're so pleased to hear you were happy with the quality of your furniture, our communication throughout, and the delivery experience. We really appreciate your support!

Rated 5 out of 5 stars

Great furniture at a great price

Great furniture at a great price. Delivered on time and well packaged. Great service.

July 8, 2026
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Reply from Oak&More

Thank you for your lovely feedback David. We're delighted to hear you're pleased with your furniture and it arrived on time and well packaged. We hope you enjoy your new furniture for many years to come.

Rated 5 out of 5 stars

Beautiful bedroom furniture…

I am beyond pleased with my bedroom furniture. There was a couple of weeks wait on stock and delivery but I was informed of this prior to purchase and I am so glad I went ahead with my purchase. Quality and style is impeccable. Thank you!

July 9, 2026
Unprompted review
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Reply from Oak&More

Thank you for your wonderful review Irow. We're delighted to hear how pleased you are with your bedroom furniture and you feel the quality and style exceeded your expectations. We appreciate your patience while waiting for the stock and delivery, and we're pleased the information provided before purchase helped you make your decision with confidence. We hope you enjoy your new furniture for many years to come!

Rated 5 out of 5 stars

Great furniture

Great furniture. Well made.

July 14, 2026
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Reply from Oak&More

Thank you for your lovely review Curtis. We're delighted to hear you’re happy with your furniture and workmanship. We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Beautiful furniture and quick delivery

Beautiful furniture and quick delivery. Meant that I could get on with other things.

July 4, 2026
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Reply from Oak&More

Thank you for your lovely review Fiona. We're delighted to hear you're pleased with your furniture and the quick delivery helped you get on with everything else you had planned. We really appreciate your feedback!

Rated 5 out of 5 stars

Nice quality

Happy with product

July 14, 2026
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Reply from Oak&More

Thank you for your review Matt. We're so pleased to hear you're happy with your product. We really appreciate your support!

Rated 5 out of 5 stars

Great service

Great service. Prompt & kept informed

July 4, 2026
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Reply from Oak&More

Thank you for your lovely review. We're delighted to hear you were happy with the service and you felt well informed throughout the process!

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