Great company,great products, great price. Ordered a Seattle dining set with 2 benches. Really classy furniture. Looks far more expensive than price I actually paid. Ease of ordering and deliv... See more
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Review summary
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Reviews shaping this summary
Reviewing the Solid Oak Parker Super King bed frame from Oak&More. Around 100kg in weight, this thing is properly solid with deep rails, heavy duty double bolts and further structurally reinforcing co... See more
Company replied
Very well made bed all solid oak except slates which are good quality engineered wood.Easy to assemble and sturdy with no rocking or squeaking. Delivery lads carried everything up to upstairs bedroo... See more
Company replied
What a fantastic place! Kept seeing our perfect sofas online but wanted to see them in person before ordering.....so glad we did. Rotherham showroom was superb, well layed out, plenty of room to brows... See more
Company replied
Company details
Written by the company
We’re a trusted UK furniture brand offering beautifully made pieces for real homes and real lives. From solid oak dining tables to comfortable sofas and smart storage, our collections are thoughtfully designed, built to last, and easy to live with. Whether you're furnishing your forever home or updating a single space, we’re here to make it simple - with helpful service, honest pricing, and quality you can trust. Prefer to try before you buy? Visit our showroom in Peterborough to see our collections in person. We’re proud to be rated highly by customers who value comfort, style, and furniture that’s made to live with you.
Contact info
United Kingdom
- 02083387610
- enquiries@oakandmore.co.uk
- oakandmore.co.uk
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Lovely unit
July 3, 2026
Reply from Oak&More
Thank you for your lovely review Denise. We're so pleased to hear you're happy with your unit. We hope you enjoy it!
Very happy customer
Ordering was easy, delivery came on time and drivers very nice and polite furniture was packed very well so no damage Quality of the furniture exceeded my expectations very well made and looks lovely will definitely buy from there again
June 26, 2026
Reply from Oak&More
Thank you for your fantastic review Paula. We're delighted to hear ordering was easy, your delivery arrived on time, and our delivery team made such a positive impression. It's also wonderful to know your furniture was well packaged, arrived in perfect condition, and exceeded your expectations in both quality and appearance. Your kind words mean a great deal to us, and we're thrilled you'll be shopping with us again!
Fast delivery great looking table solid…
Fast delivery great looking table solid price not great but ok
July 3, 2026
Unprompted review
Reply from Oak&More
Thank you for taking the time to leave us a review Oliver. We're delighted to hear you're pleased with your new table and it arrived quickly. We hope you enjoy your table for many years to come!
Great Service.
July 2, 2026
Reply from Oak&More
Thank you for your 5-star review William. We're delighted to hear you received great service. Your feedback is greatly appreciated.
Everything arrived as expected
Everything arrived as expected, very well packed and the sofa is very comfy and the dining table is solid.
July 2, 2026
Reply from Oak&More
Thank you for your lovely review. We're so pleased to hear everything arrived as expected and was well packaged. It's great to know you're happy with the comfort of your sofa and the quality of your dining table. We really appreciate your feedback and hope you enjoy your new furniture!
Paid for them to take away and set up…
Paid for them to take away and set up .. they literally dumped it in the box and left
June 25, 2026
Reply from Oak&More
Thank you for your review. We are very sorry to learn of your experience.
Having reviewed your order, we can see that you paid for our premium delivery service, which includes the item being unpacked and the packaging being taken away, so we completely appreciate your frustration if the furniture was left boxed and the packaging was not removed as expected.
We take great pride in our customer service and, from our investigation so far, it appears this issue stems from the actions of the delivery team. Unfortunately, we were not made aware at the time that the packaging had been left behind, as no contact was made with us following the delivery. Had we been informed, we would have acted immediately to address the situation and provide feedback to the delivery company, and have this service enforced.
We have attempted to contact you numerous times now by phone and have left voicemails, as well as sent emails, as we would genuinely appreciate the opportunity to discuss this with you directly and work towards a satisfactory resolution. Customer feedback is extremely important to us, and we'd very much like the chance to turn this experience into a more positive one.
If you would still like for us to look into the matter and find a suitable resolution, please call us on 020 8338 7610 at your convenience, and we will be more than happy to assist.
I would avoid this company
I would avoid this company. Purchased a bed and a mattress, they sent the wrong sized mattress. Dropped off the correct one a few days later, then the delivery refused to take the wrong one. Then the next collection didn't show up. Then they told me it had been collected, when it hadn't. Then they collected later but refused to take the box. Had to speak to so many customer service reps and explain the issue on repeat. Just a really bad experience. We wanted to buy some more items, but I don't want to order from them again.
June 15, 2026
Unprompted review
Reply from Oak&More
Thank you for taking the time to leave your feedback. We're genuinely sorry that your experience fell below the standard we aim to provide.
As discussed during our previous conversations, the incorrect mattress was supplied due to a warehouse picking error, and as soon as this was identified, we arranged for the correct mattress to be delivered as quickly as possible. Whilst we appreciate the inconvenience this caused, it was certainly not intentional.
We also acknowledge that the collection process was frustrating. Unfortunately, the failed collection and subsequent confusion were caused by issues with our delivery partner. Throughout this, however, we remained in regular contact with you to provide updates and agree a suitable collection date, and we're pleased that the matter was ultimately resolved.
We can see that every conversation you had with us was pleasant and you were very understanding whenever we spoke. The Customer Service Manager has also attempted to contact you, as we genuinely value your feedback and always welcome the opportunity to discuss how we can improve our service.
Whilst we understand your reluctance to place another order, we do hope you'll reconsider in the future. We are extremely proud of the quality of our furniture, and we'd love the opportunity to restore your confidence in us. Given the issues you experienced, we would personally oversee and closely monitor any future order to ensure everything runs smoothly and to minimise the risk of any repeat problems.
We sincerely hope you will give us the opportunity to look at a goodwill resolution for the issues, and contact us back on 02083387610 or respond to our e-mail. We appreciate your patience throughout this situation and apologise again for the inconvenience caused.
Delivery pushed back twice,when finally…
Delivery pushed back twice,when finally arrived wrong colour,said another 2 weeks wait for correct item to arrive , decided against it requested refund like something out a carry on movie.dissapointed + angry
July 1, 2026
Unprompted review
Reply from Oak&More
Thank you for your review.
We are extremely disappointed to read this feedback, as it does not reflect the facts of your order history with us.
Our records show that only one order has ever been placed with us, on 29th June, with a customer-selected delivery date of 1st July (within the agreed 48 hours). We can also confirm that this delivery date was honoured exactly as agreed, and at no point was the delivery postponed or pushed back.
We are also concerned by the statement that the incorrect colour was sent. The item ordered was the oak/signal white finish, and this is exactly what was supplied. In fact, we do not offer this range in a cream colour. The closest alternative is oak/soft white, which is a different finish entirely and is available from stock for immediate delivery, and not with a 2 week delivery as you have stated.
We have provided evidence confirming that only one order was placed, and paid for, and that the correct item relating to that order was delivered as contracted. From our perspective, we fulfilled the order in accordance with the details selected at the time of purchase and have not identified any error on our part.
Therefore, to receive a 1-star review in these circumstances is completely unfair and unjustified given that the order was delivered on the agreed date and matched the product specification purchased.
We are also disappointed to see that you have chosen to keep this review online, when we have not been at fault for any of this order, in addition to waiving the failed delivery fee of £54 as a goodwill gesture, and having your full refund expedited to ensure a positive outcome for you.
Absolutely love my console tables
Absolutely love my console tables, easy to assemble and look fantastic
June 22, 2026
Unprompted review
Reply from Oak&More
Thank you for your lovely review Linda. We're delighted to hear you absolutely love your console tables and found them easy to assemble. It's great to know they look fantastic in your home. We really appreciate your feedback and hope you enjoy them for many years to come!
Very happy with our furniture
Very happy with our furniture. Well packed and delivered.
June 22, 2026
Unprompted review
Reply from Oak&More
Thank you for your wonderful review Linda. We're so pleased to hear you're happy with your furniture and tat it arrived well packed and delivered safely. We hope you enjoy your new furniture!
First class
After 3 terrible experiences with different companies, we were relieved and thrilled with our Oak&More experience both from a customer service perspective as well as product quality.
June 9, 2026
Unprompted review
Reply from Oak&More
Thank you so much for your wonderful review. We're delighted to hear, after some disappointing experiences elsewhere, we were able to provide the level of service and quality you were looking for. It's fantastic to know you were pleased with both our customer service and the quality of your furniture. We hope you enjoy your purchase!
positive experience
Great guy on the order line
Great delivery, on time and kept informed
Really pleased with the furniture, good quality
June 30, 2026
Reply from Oak&More
Thank you for your lovely review Mary. We're delighted to hear you found our ordering process helpful, your delivery arrived on time and kept you well informed, and most importantly you're pleased with the quality of your furniture. We hope you enjoy your new furniture for many years to come!
Love my Oak & More painted bedroom…
Love my Oak & More painted bedroom furniture ......at last my room is uncluttered but has decent drawer depth .....
Thank you...
June 29, 2026
Unprompted review
Reply from Oak&More
Thank you for your lovely review Christine. We're so pleased to hear you're loving your Oak & More painted bedroom furniture and it's helped create a more organised, uncluttered space. We hope you continue to enjoy your furniture for many years to come!
Reply from Oak&More
Thank you for your review! We're delighted to hear you're pleased with your furniture and your delivery went smoothly. We really appreciate your feedback!
Excellent service
The table I purchased was exactly as it was described. No issues and excellent customer service
June 4, 2026
Unprompted review
Reply from Oak&More
Thank you so much for your review Lavinia. We're delighted to hear your table was exactly as described and you had a positive experience with our customer service. Your kind words mean a lot to us, and we hope you enjoy your new table for many years to come!
The furniture is good quality
The furniture is good quality. Only problem I have is the delivery company was very unprofessional. The van had been loaded totally wrong and my furniture was underneath others stuff as it had shifted in transit. The boxes were damaged but luckily not the furniture. So happy with the quality of the furniture but not the delivery company.
June 4, 2026
Unprompted review
Reply from Oak&More
Thank you for taking the time to leave us your feedback Simon. We're delighted to hear you're happy with the quality of your furniture. We're sorry to hear about your delivery experience. While we're pleased to hear the furniture itself wasn't damaged, we understand how concerning it must have been to receive damaged packaging. We really appreciate you bringing this to our attention, and we'll ensure your comments are passed on to our delivery partner. Thank you again for your feedback, and we hope you enjoy your new furniture.
Excellent service
Excellent service. Prompt dispatch. Items very well packaged. Good quality, as describedon website site. Would purchase from Oak&More again.
June 27, 2026
Reply from Oak&More
Thank you for your fantastic review Ash. We're delighted to hear you were pleased with our service, prompt delivery, and the quality of your furniture. It's great to know the items arrived well packaged and met your expectations. We look forward to welcoming you back to Oak & More again in the future!
Easy to order from the website and I…
Easy to order from the website and I was able to ask a question before ordering. I was able to pick my own delivery date. Delivery was within the time frame that I was given . The delivery men were quick and efficient . I managed to fit the legs to the table myself it was straightforward.
June 11, 2026
Reply from Oak&More
Thank you for taking the time to leave us such a wonderful review Lynn. We're delighted to hear you found our website easy to use, our team was able to answer your questions before you ordered. It's also great to know your delivery arrived within the expected time frame and our delivery team provided a quick and efficient service. We appreciate your feedback and hope you enjoy your new furniture!
The quality of my sofa is very low..
The quality of my sofa is very low... the base of it is very cheap
June 18, 2026
Unprompted review
Reply from Oak&More
Thank you for taking the time to leave your review. We’re sorry to hear that you are unhappy with your sofa, as this is not the experience we want for any of our customers.
We have tried to contact you by phone but were unable to reach you, so we have also sent an email requesting photos and further details. We have not received any report of an issue prior to your review, so we would really appreciate the opportunity to understand what has happened and look into this properly for you.
We pride ourselves on both the quality of our furniture and the standard of our customer service, and we would never hesitate to address a concern or put something right when needed. Once we receive your photos and information, we will be able to assess the matter and advise you on the best resolution.
We hope to hear from you soon so we can assist you further and improve your experience with us.
Fantastic
Fantastic, good quality furniture, quick and easily delivered and drivers put my furniture where I wanted it.
June 26, 2026
Reply from Oak&More
Thank you so much for your fantastic 5-star review Carolyn. We're delighted to hear you're pleased with the quality of your furniture and your delivery was quick and hassle-free. It's great to know our delivery team placed your furniture exactly where you wanted it. We hope you enjoy your new furniture!
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