Oakjuri Reviews 156

Reply from Oakjuri

Sep 25, 2025

Hi Mary,

We’re so happy to hear everything worked out with your ring! Our team always does their best to step in quickly when something needs adjusting, so we’re glad we could intercept the delivery and make sure you got the right size without any extra stress. 🙌

Thank you for sharing your experience — it means a lot to us. We’ll keep working hard to make sure every order is just as smooth, and we can’t wait to serve you again in the future! 💖

Cheers,
The Oak Juri Team

Reply from Oakjuri

Sep 25, 2025

Hi Maureen,

Thank you for the lovely feedback! We’re so glad the jewelry exceeded your expectations and that our support team could be there for you. 💎🙌

We truly appreciate your trust and look forward to helping you again soon!

Thanks,
The Oak Juri Team

Reply from Oakjuri

Sep 25, 2025

Hi Maritza,

We’re so happy to hear how much you love your purchases! Thank you for recommending us — your support means the world. 💖👜

Can’t wait to serve you again soon!
The Oak Juri Team

Reply from Oakjuri

Sep 25, 2025

Hi Tanya,

Thank you so much for taking the time to share your detailed experience. We’re very happy to hear that you’re pleased with your purchase and that everything arrived safely. We know shipping updates can sometimes be confusing, so we truly appreciate your patience while our team investigated the courier issue. 🙏

We’re glad we were able to confirm the delivery and provide proof so you could feel reassured. Your trust means a lot to us, and we’re especially grateful for your kind words about our service and your confidence in recommending us as a legitimate site. 💖

It’s wonderful to know you’d buy again, and we can’t wait to welcome you back for your next order! 👜✨

XOXO,
The Oak Juri Team

Reply from Oakjuri

Sep 8, 2025

Hi dear,

We’re sorry to see this review and want to clarify a few points. Our store is not a scam — every order is backed by strict quality checks, real-time tracking updates, one year of after-sales service, and a 30-day free return and exchange policy.

Many of our products are also recommended by top TikTok influencers with millions of followers, and we’re proud of the trust our community has placed in us.

We welcome constructive feedback, but we cannot accept unfounded claims or misinformation. If you have any questions or concerns, please reach out to our customer service team — we’ll be glad to assist you directly (email: service@oakjuri.com).

Best regards,
Team Oakjuri

Reply from Oakjuri

Updated Aug 29, 2025

Hi Ari,

We are truly sorry to hear about your concerns. Please be assured that we are not a scam — every single order with us comes with full order protection, which guarantees safe delivery, as well as a 30-day after-sales period to resolve any issues you might have.

For transparency, each order also receives a confirmation email along with QC photos and a shipping video before dispatch. In addition, our customer service team is available 24/7, ready to assist you at any time.

We kindly ask you to check your inbox (and spam/junk folder) for emails from our service team, and please reach out directly so we can resolve this for you as quickly as possible.

Your satisfaction is very important to us, and we are here to make sure you receive your order without issue.

With respect,
– The OAKJURI Team

Reply from Oakjuri

Aug 29, 2025

Hi Shivani,

We’re truly sorry to see your disappointment. Our customer service team has been in continuous contact with you regarding this issue. To resolve it, we’ve already reshipped the package for you, and according to the latest update, you have successfully received it.

We’re not sure why this misunderstanding arose, as we’ve been following up closely to make sure you’re taken care of. Please rest assured that we value every customer’s experience and will continue to improve our service.

Thank you for your feedback and for giving us the chance to make this right.

OAKJURI team

Reply from Oakjuri

Aug 29, 2025

Hi Andrea,

We’re very sorry for the confusion this has caused. According to the tracking records, your package has already been delivered. Could you please check your email (including your spam/junk folder), as we’ve been sending you the tracking information there?

If for any reason you still haven’t received the package, please reach out to our customer service team directly — we’ll make sure to either resend your order or issue you a refund. Service email: service@oakjuri.com

We take your concerns seriously and want to assure you that your order is fully protected.

Team OAKJURI

Reply from Oakjuri

Jun 6, 2025

Hi Julia,

Thank you very much for your honest feedback!

We’re glad to hear the shipping time was reasonable and that you love the quality of your bracelets. We apologize again for the mix-up with the bracelet size, and we’re happy our customer service team was able to quickly make things right for you.

Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again soon!

Reply from Oakjuri

Jun 6, 2025

Hi Johanna,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you love the quality and affordability of our pieces, and that they hold up well for everyday wear. Providing great style without the high price is exactly what we aim for!

We truly appreciate your support and look forward to bringing you more beautiful pieces in the future.

Reply from Oakjuri

May 7, 2025

Hi Lela,

We're very sorry to hear about your experience and we truly value your feedback.

All of our accessories are made from gold-plated copper and designed not to tarnish easily. We also recommend removing them before showering to extend their wear time. If your rings have tarnished, please kindly send us clear photos or a short video, and we will immediately check for any quality issues and upgrade a replacement for you free of charge.

We’re committed to making things right and standing behind the quality of your order.

Reply from Oakjuri

May 7, 2025

Hi Lucia,

Thank you for reaching out, and we’re truly sorry for the concern and confusion this has caused.

For every order, we automatically send a confirmation email — we recommend checking both your inbox and spam folder in case it was filtered there.

If you need any help tracking your order, feel free to contact your dedicated support team at service@oakjuri.com, and one of our customer care agents will assist you promptly.

We’re here for you anytime and again apologize for the worry.