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Oakvetgroup Reviews 

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TrustScore 3 out of 5

3.2

Animals & Pets
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  1. Animals & Pets

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Not processing any insurance claims

I have just telephoned and chased up the fact that I have not heard anything about my pet insurance claim submitted several weeks ago - but more importantly, not yet received any payment. I have been told that there is no-one at the Vet (Haverfordwest & Fishguard) processing any claims at the moment or for the immediate future, and that they are all sitting in an ever-increasing pile not receiving any attention. This has caused me severe financial difficulties - the amount spent was 50% of my monthly income, and I expected the claim to be resolved in a timely manner, and with compassion and understanding

July 30, 2023
Unprompted review
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