OAS Company AB Reviews 

92
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

This brand is a joke – and that’s the last time I’ll be ordering from them. Delivery of the shirt I ordered cost just €7. When I picked the shirt up, I immediately wondered if they were taking the mic... See more

Rated 1 out of 5 stars

DO NOT BUY, POOR QUALITY Order 444436 Unfortunately, after only two uses, the shorts suffered a significant tear in the fabric. The material ripped along the seam when I simply sat down... See more

Rated 1 out of 5 stars

This company is fraudulent. They have designed a system to ensure that customers cannot return products. Assuming you meet their strict return policy (i.e. not removing clothing from plastic bag to... See more

Rated 5 out of 5 stars

Came across the brand while looking for resort wear. Found myself the best ecru waffle set. Next challenge to get it delivered from Sweden to the UK within 5 days of ordering it. Called up customer se... See more


Contact info

2.2

Poor

TrustScore 2 out of 5

92 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

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2.2

All reviews

(92)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

WORST CUSTOMER SUPPORT EVER AND BAD…

WORST CUSTOMER SUPPORT EVER AND BAD QUALITY PRODUCTS, THEY CHARGE PREMIUM BUT IS A CHEAP COMPANY.

I bought several swim pants from them and after the first use, following their own washing instructions - the drawstring on one pair of swimpants were destroyed. I contacted their customer support and they told me that they would send new drawstrings to me. I waited over three weeks, still no drawstring showed up. I reached out to them again, asking them to send the new drawstrings to me. After 1 month, they reply me and tell me that new drawstrings will be sent. It took almost TWO months, TWO. But still no drawstrings have showed up. This is a SCAM.

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Worst customer experience and service

Worst customer experience and service, ever. DON'T BUY FROM THEM. Purchased two swimsuits that, UPON ARRIVAL lacked the vibrant color shown in their ads. They charged a $25 restocking fee and did not respond to repeated requests to waive this fee by returning the entire purchase price due to their error. THEIVES!

September 21, 2024
Unprompted review
OAS Company AB logo

Reply from OAS Company AB

Hello,

Thank you for your feedback.

We're sorry to hear that the swimsuits didn't meet your expectations, and for any delays in our response.
We understand your frustration regarding the return fee and apologize for any inconvenience this caused.
We want to make this right so please reach out to us via email and we will help you resolve this.

Best,
OAS Company

Rated 5 out of 5 stars

Lovely brand

Absolutely love everything from OAS. Shipping and purchasing is so smooth and they have the best quality, and designs.

September 9, 2024
Unprompted review
OAS Company AB logo

Reply from OAS Company AB

Hi Hanna,

Thank you for sharing your experience shopping with us!

We are happy to hear that you are satisfied with your purchases.

Best regards,
OAS Company

Rated 2 out of 5 stars

Quality not great. £18 charge for return.

Quality lower than expected and fit not great, so had to return. Charged £18 for return from UK. I can understand a small charge for return to cover shipping and handling, but this is excessive. Will not order again.

August 26, 2024
Unprompted review
OAS Company AB logo

Reply from OAS Company AB

Hello,

We are sorry to hear that you were not satisfied with your purchase with us.

We appreciate your feedback regarding the return cost, we do charge a fee to cover shipping and handling, but we certainly don’t want this to feel excessive or discouraging. We are reviewing our return policy to ensure it aligns better with our customers expectations.

We hope you’ll consider giving us another chance in the future.

Best regards,
OAS Company

Rated 1 out of 5 stars

Sent to wrong address/ no customer support

Sent to wrong address, no response from customer support…

August 7, 2024
Unprompted review
OAS Company AB logo

Reply from OAS Company AB

Hi Lars,

We appreciate your feedback, and we are sorry about your shipment.

Make sure to check your spam folder because we have replied to your email twice and we are still happy to help you resolve this.

Best,
OAS Company

Rated 1 out of 5 stars

Late Delivery - Missed Vacation - £18 Return Fee

I ordered a shirt from OAS for a vacation. Prior to placing the order I checked the delivery times and estimated that based on their delivery information the shirt would arrive at the latest 24 hours prior to my departure. So I ordered the shirt.

I noticed straight away that the shirt wasn't dispatched in good time and it did not arrive within the window stated by OAS.

Frustrating. I'd not have ordered the shirt if I had known their departure times were so slow.

However, the real anger came when I went to return the shirt (because I no longer have a need for it) and there is a minimum charge of £18 to return it.

I queried why I should have to pay for a return based on their own miss-selling of their delivery times and they stated that the shirt wasn't in fact delivered outside of the delivery window because they don't class 4:44pm as a working hour.

All in all a poor experience that will stop me from buying from them again.

If you are reading this wondering whether you can trust their delivery times and feel as though £18 is an extortionate return fee, then take my advice and avoid them.

August 6, 2024
Unprompted review
Rated 2 out of 5 stars

Octopus bathrobe

Octopus bathrobe: Gorgeous, love the print. Size runs small: mine, a gift, was XXL/XXXL, fit more like an XL upon receipt (I’m 6’6”/1.99m tall, 275lb/125kg). Shrank very noticeably after one laundering, even though washed cold and tumble dried low for only 10-15 min then hung to finish drying. Not a great value for the money, considering.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Came across the brand while looking for…

Came across the brand while looking for resort wear. Found myself the best ecru waffle set. Next challenge to get it delivered from Sweden to the UK within 5 days of ordering it. Called up customer services asked if they could expedite my order before travelling out the same week. Explained my situation and out of goodwill they expedited my order and it’s already in my suitcase within 1 day destined for Dubai. Eyeing up more for my next trip. Thanks for going out of your way to help me. Look forward to my next purchase.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Surpassed expectations

I recently placed my first order with OAS after seeing their linen button-up shirts recommended online. I'm very impressed with the quality and customer service experience.

The shirts themselves are incredible - the linen fabric is lightweight yet durable, with a smooth texture. They have a classic fitted cut that's flattering without being tight. Both shirts I ordered wash and wear well, retaining their shape after multiple washes. The attention to detail in the stitching and buttons is also top-notch.

Perhaps most impressively, OAS's customer service is phenomenal. When I accidentally chose the slower shipping option at checkout, I quickly got in touch to ask if I could upgrade. Not only did they expedite it for free, but had the new order out same-day. The replacement shipment arrived in just 2 days.

Will be buying from them again soon!

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great stuff!

I’m a repeating customer and I love their stuff. Friendly customer service, fast delivery, and amazing clothes is the reason I continue to shop at OAS. Keep doing what ur doing!

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

I love OAS

I had a great experience shopping with OAS, great customer support and fast delivery. Will definitely shop there again!

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

Poorest quality swim shorts I've ever experienced

Don’t buy your swim shorts from OAS - they’re a terrible quality, as is their customer service.

After wearing the swim shorts once on the beach, it got damaged severely. I also wore shorts from different brands, and none have been damaged. As for OAS, they didn’t want to “accept a claim made on this basis”.

I’m not sure how you can actually wear the shorts without damaging it, but it clearly ain’t a lot.

I strongly recommend going for brands that actually know how to make quality swim shorts.

All in all, avoid OAS; they're overpriced, considering the quality of their products. There are much higher quality swim shorts for a significantly lower price.

January 5, 2024
Unprompted review
Rated 1 out of 5 stars

Dishonest and slow service

I messaged OAS to ask if they has solved their customer service issues listed on this page, to find out if it was safe to order from them. It took them over a week to reply, and eventually they insisted that all the negative reviews were about service not product quality, despite many reviews also complaining about quality. It turns out they have issues with product quality, service, and also honesty. Avoid.

January 4, 2024
Unprompted review
Rated 2 out of 5 stars

Such a shame

Ok service, but the product (swimpants and towels) is not worth the price at all. the quality is very bad. The towels started unraveling after the first wash and lost a lot of power and thickness very quickly. they quickly seemed like very old towels. The swimpants loses colour very fast and started getting holes very quickly. it's a shame as the design is very different and beautiful. /Liva DK

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Three great summer shirts

Ordered a few printed shirts and the huge variety of prints was an unexpected surprise, after a bit of browsing I finally settled on the Burgundy Terrace, Amber Dune & Sunday Sun. Arrived within expected delivery and I'm happy with the whole process and result :D

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

AWESOME womens collection!

AWESOME womens collection!

I've had my eyes on OAS for a long time and am very happy that their womans-collection finally launched!
I bought both the jagger swimsuit (which is very flattering!!) and the joker riva bikini! Love the colors and fun new materials.

Very fast shipping which is a big plus!

Thanks for making me look cute this summer!

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing product and service

Ordered a couple of pairs of swim shorts for me and my son plus a robe and received them a couple of days after ordering. Robe was soft & nice fit. My son loved our dad and lad matching shorts. Very fast delivery to the UK and no issues with customs as it's pre paid by OAS. Amazing service.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

love this brand!!

Amazing brand!! Love the viscose shirts, the fit, material and ofc the prints is out of this world! great job OAS!!!

The shipping was also incredible fast, will definitely come back and shop again.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

I have seen their beautiful marketing…

I have seen their beautiful marketing material for the past years and so I had to try their new women's wear when it launched this spring.

I bought the JAGGER swimsuit, which has the perfect fit, and the toweling skirt called BAY, which was perfect for changing on the beach this summer. The toweling on the skirt is a firmer sort which was perfect for a sandy beach. So happy with the purchase!

August 30, 2023
Unprompted review

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