Oasis.com Reviews 37

Thank you Joyce for your prompt response and solution to my address issue! Much appreciated! Hollie

Julie helped resolve a query I had. She responded very prompted and was very polite and efficient.
I love Oasis and this makes me love them more

Loved the service regarding a query on collaboration - quick and clear. Thanks Farhan!

I lost my customer number which I needed to return a top that was too small and was surprised to receive an email confirmation of what I needed extremely quickly and was able to return the top to Oasis. I believe that the young woman was Patricia F so I thank you for your time for your speedy reply and I am happy to continue using Oasis online

Patricia F. was extremely helpful in resolving an overdue return issue I was experiencing. Patricia sorted out a return label and now I can get my money back which is a load off my mind.

Using the text service on iPhone was fantastic. Team were really prompt in coming back to me on my queries and I was really impressed with the service. Thank you Rose & Monico

It’s the first time I’ve ever had to reach out to oasis customer service - it was so quick and easy. I used the messenger service.

Thanks to Carl for a helpful text to sort my returns issue

Efficient, knowledgeable and helpful with a return issue. Great help, thank you.

Thanks to Ryan, Justin, Adrian & Joyce for all replying promptly and well to my return issue. All sorted as a consequence of their great service.

Thank you to Ralph for quick and efficient communication!

Thankyou Christine joy for your quick response to my query

Had few issues with generating return. Sara and her colleagues were really helpful. Responded via WhatsApp very quickly and sorted it. Found this super accommodating as not always able to e-mail, having communication via WhatsApp is great and fast.

My parcel got lost in the post and the Royal Mail were completely unhelpful. As soon as I messaged oasis through their WhatsApp chat they were super helpful and the issue was resolved quickly, as I was offered a refund or for another item to be sent. Thank you to Umar, Romnick and Jecy for their quick responses. Despite the parcel problem, o would trust the company again due to their customer service.

My experience in browsing the app, buying items, quality of items, returns and customer service is nothing but fabulous. I will always recommend and continue to shop at Oasis.

Excellent service as always and in particular