OL Reviews 

Same as all the others - ordered £100 Laura Ashley ceramic lamp plus the additional lamp shade to go with it, that was on 2 March. On 7 March, received email from Lucas stating out of stock and due in 1 April. I have still not received items and no reply to several emails and now website has closed down!
Unfortunately, I used my debit card so have lost my money.

Do not use this company. They take your money. They do not send the item that you have purchased, despite promises to the contrary. They then promise a refund (this take 3 weeks apparently) which also does not arrive. Avoid. Avoid. Avoid.

Sadly, this is a total scam company that plays on the fact that they have interesting stock on their website (when it's up), and then once they have enough orders (and customer cash), close the website and don't fulfil the orders. I'm looking forward to when they get a CCJ against them, but in the meantime AVOID AT ALL COSTS!

Ordered Feb 2024 no order received now been informed company has gone bust and have closed. 😡

Presume gone bust no reply to emails no phone number available nor are they on fb. Ordered items in March told out of stock but still not received!!!!

we brought a mirror 5 weeks ago still no mirror and website down and no one answering the phone. This is a scam dont use this company!!!!!!

Same comment as the rest of the reviews here. Website up and live back in February 2024, selling the light that I purchased online. Same thing I was told, not in stock, to wait another month. Then chased them again to be told its at the warehouse having trouble with transit or something along those lines. Chased them again and no response. Chased again 3 more times by email and no response.
Tried their telephone number and line immediately ends as soon as dialled.
They need to be reported for scamming customers and taking their money. DO NOT BUY ANYTHING FROM OCEAN LIGHTING, THEY ARE A SCAM!!!!! Never got my money back.

I thought I'd add my experience to the other terrible ones with this the outfit. Same pattern as others have stated; ordered stock, took money, claimed the item isn't in stock and total refusal to process a refund. Also I notice that last week there was a message on here asking to forward any complaints to the director before posting on here, I gave them the courtesy of doing that. Still no response and that message has been removed from this site

SCAMMERS DO NOT USE.
took my money for discontinued products.
promised a refund, 3 weeks later nothing.
Scammers and frauds.

just like others on here, told 3-10 days delivery, now after 5 weeks still no light. Noticed (14th April) web site now temporarily closed, I suspect company about to go in to administration, seen this before with other companies. Good job I used a credit card to pay. Why did I bother? Just to save £25 less than John Lewis price, fool me.
Update: 22-04-24 company now gone in to liquidation according to directors.

Awful awful - do not use this company!!!

Purchased 2 lights early March 2024. On contacting Ocean Lighting (which was hard to
Do!) I was told there was a backlog in the warehouse. I still do not have my order. The company are fraudulant. No answer to emails. Phone lines unobtainable. Website down. I hope they’re proud that they are swindling people out of money. Disgrace.

Same experience as most others. Ordered and given promises of delivery. No light has been received. I asked for refund. Not given one. Have now had to contact my bank.
DO NOT USE THIS COMPANY

I paid £140 for a Laura Ashley light on 25 March 2024 and now realise I will probably never receive it or the requested refund. A lady answered my call to the company on April 8th and said my order was probably delayed due to the Easter holidays. Sadly, both their websites are now down, and phone calls and emails are not being answered.

I placed an order for a kitchen light. They took the money immediately. 3 weeks later no delivery of the light and no phone line in service and the website has vanished. Disgusting so now going through my bank to get my money back.

This is an email sent to Ocean Lighting today 10.04.24
I have had to give one star but this Company deserves NO STARS
"I ordered two ceiling lights from you on 16th February and the money left my account on the 19th February. It is now the 10th April and after several explanations from you I have still not received the lights. If I do not hear from you or received the lights within 48 hours I shall contact Trading Standards as you have not fulfilled your contract"
Claudia Roberts

Ordered 6th Feb and now 9th April... still not received despite multiple chasers. Their website still states in stock with 3 to 10 days delivery! They also claim 5 stars on Trustpilot when as of today it shows 2.3 stars! AVOID - they take your money and never deliver. Next call will be the bank to get my money back.

Disgusted with waiting.
I ordered lights on the 19th feb, 3rd of march I asked where was my order and was told they had a backlog of orders and to be patient! 18th march, I then enquired where my lights were and was told they had a new shipment in but they had to be "checked". Waited again, got fed up waiting, asked for my money back to be told it would take up to 14 days to return as it was done 'By hand"! It still hasn't arrived. I told these people I would write this review if I didn't get my money! Don't bother writing to the managing director as suggested before leaving a bad review....POINTLESS. DON'T order anything from these people, you won't get it!

I normally check a company out on Trustpilot before dealing with them but on this occasion I didn't. More fool me.
I placed an order on 19 March. After more than 10 working days I contacted the company as I'd received nothing and also had no news from customer services. It appears that those " systems issues" that many people have mentioned still persist. I've now been given a date of "the week of 22nd April" which is poor to say the least.
Update 16th April: website closed and phone line disconnected. Thank heavens I paid by credit card.

Avoid buying from this company! They take your order and payment then say the item is out of stock.
Despite several emails from me requesting a refund, a poor excuse is given every time. The latest being Accounts are having issues! In the end I contacted my bank to assist getting my money back. Avoid at all costs!!!!

Fraudulent company stay clear!..they will steal your money..all the positive reviews are 100% fake..reported to trading standards and fraud team..how is this company still trading hope they are shut down ASAP..shop elsewhere you will not receive your goods and the will take your money..this review is 100% genuine.