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Octane Finance Reviews 

2,615
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and advisors for being exceptionally friendly, professional, and incredibly helpful throughout the entire vehicle financing journey. Consumers note that getting everything sorted is remarkably quick, smooth, and straightforward, making overall interactions pleasant and effortless from start to finish. Some reviewers were not happy with communication issues and found it quite difficult to reply directly to messages or get proper support after the sale. A few people also mentioned facing unexpected delays or practical challenges when trying to verify their identification and finalize their necessary paperwork.

What people talk about most

Staff

People report positive experiences with staff, describing them as extremely helpful, polite, and... See more

Service

Customers had positive experiences with service, often highlighting fast turnaround times and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, describing the finance process as seamless, quick,... See more

Customer service

Users describe positive interactions with customer service, noting that getting in touch is quick and... See more

Response time

Clients share positive opinions on response time, consistently highlighting quick replies and prompt service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the staff friendly, knowledgable and professional. There are a good number of steps to the vehicle financing system and I was helped and guided through the process every step of the way I... See more

Rated 5 out of 5 stars

Very professional, friendly staff,very patient even you don't reply soon to their messages or phone calls ,they continued to try and find out if I needed any help.And the messages and instructions are... See more

Rated 5 out of 5 stars

I turned to Octane in an attempt to find a finance option for an imported car after being turned down by various other lenders, and after a very quick a painless application process, I went from ass... See more

Rated 5 out of 5 stars

I didn't think finance would be an option, but Octane Finance helped me and made the whole process smooth and seamless. It was fast, easy to understand, helpful and professional. I am delighted with... See more


Company details

  1. Car Finance and Loan Company
  2. Auto Broker
  3. Finance Broker
  4. Non-Bank Financial Service

Written by the company

Octane Ltd is a finance company who specialise in achieving the best possible finance outcome for its customers. We are able to offer car loans, re-financing and equity release on any car in the UK. Our customers can benefit from the relationships we have established with some of the largest and indeed, smallest specialised lenders in the UK. This enables us to seek out innovative ways to offer our dealer partners and direct consumers one of the most comprehensive facility portfolios currently available. We have a team of dedicated Business Managers who will guide you through every step of the car buying journey, and we work hard to ensure a positive outcome for all of our clients. Our personal approach and long standing relationships with our customers and dealer partners has made us a great company to deal with. We have perfected a service based business on a solid foundation of trust & transparency. We promise to provide clear, unbiased vehicle solutions.


Contact info

We are THE Vehicle Finance Experts

Secure the best finance rate for your new vehicle by applying below

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(2,615)

495 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb!

I didn't think finance would be an option, but Octane Finance helped me and made the whole process smooth and seamless. It was fast, easy to understand, helpful and professional. I am delighted with the service received.

July 13, 2026
Rated 5 out of 5 stars

Getting finance

They’ve been very supportive after it took me nearly an entire week to get the deposit money. They’ve been very helpful and I’ve learned a ton of new skills on how to process things on my phone. All in all very pleased with the service they provide a very positive experience.

July 9, 2026
Rated 5 out of 5 stars

Imported Cars Made Easy...

I turned to Octane in an attempt to find a finance option for an imported car after being turned down by various other lenders, and after a very quick a painless application process, I went from assuming I'd be looking at a 17.5% APR (quoted from another, admittedly very friendly and helpful broker) to 13.4%, to then a day or so later 11.3% without me really even needing to lift a finger. So import car or not, these guys just are on it. Following that, their comminucation with the car dealer themselves and subsenquently myself after I had done a test driver etc etc, was enthusiastic and prompt. Ultimately, I'll be driving off into the sunset with a much better finance deal on a superb car I was worried about missing out on because so many lenders are a pain in the whole about imported cars.

I don't have any reason to mark Octane down, so five stars it must be.

July 6, 2026
Rated 3 out of 5 stars

Did not like that you did not reply to…, unable to reply back to messages

Did not like that you did not reply to my email
and all messages sent to me, could not replyback to, i received constant messages and unable to reply back to. Please change so that messages can be replied back to.
Found it very hard to do signature and ID, there was nobody that I could message to ask for guidance, i had to go to car copmany that contacted you, which when I contacted no answer or waiting to long on the phone, when I did get through nobody explained what I could do, when car company telephoned very nice helpful lady gave simple instructions

June 15, 2026

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