Banner for Octane Finance

Octane Finance Reviews 

2,616
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and advisors for being exceptionally friendly, professional, and incredibly helpful throughout the entire vehicle financing journey. Consumers note that getting everything sorted is remarkably quick, smooth, and straightforward, making overall interactions pleasant and effortless from start to finish. Some reviewers were not happy with communication issues and found it quite difficult to reply directly to messages or get proper support after the sale. A few people also mentioned facing unexpected delays or practical challenges when trying to verify their identification and finalize their necessary paperwork.

What people talk about most

Staff

People report positive experiences with staff, describing them as extremely helpful, polite, and... See more

Service

Customers had positive experiences with service, often highlighting fast turnaround times and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, describing the finance process as seamless, quick,... See more

Customer service

Users describe positive interactions with customer service, noting that getting in touch is quick and... See more

Response time

Clients share positive opinions on response time, consistently highlighting quick replies and prompt service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the staff friendly, knowledgable and professional. There are a good number of steps to the vehicle financing system and I was helped and guided through the process every step of the way I... See more

Rated 5 out of 5 stars

Very professional, friendly staff,very patient even you don't reply soon to their messages or phone calls ,they continued to try and find out if I needed any help.And the messages and instructions are... See more

Rated 5 out of 5 stars

I turned to Octane in an attempt to find a finance option for an imported car after being turned down by various other lenders, and after a very quick a painless application process, I went from ass... See more

Rated 5 out of 5 stars

I didn't think finance would be an option, but Octane Finance helped me and made the whole process smooth and seamless. It was fast, easy to understand, helpful and professional. I am delighted with... See more


Company details

  1. Car Finance and Loan Company
  2. Auto Broker
  3. Finance Broker
  4. Non-Bank Financial Service

Written by the company

Octane Ltd is a finance company who specialise in achieving the best possible finance outcome for its customers. We are able to offer car loans, re-financing and equity release on any car in the UK. Our customers can benefit from the relationships we have established with some of the largest and indeed, smallest specialised lenders in the UK. This enables us to seek out innovative ways to offer our dealer partners and direct consumers one of the most comprehensive facility portfolios currently available. We have a team of dedicated Business Managers who will guide you through every step of the car buying journey, and we work hard to ensure a positive outcome for all of our clients. Our personal approach and long standing relationships with our customers and dealer partners has made us a great company to deal with. We have perfected a service based business on a solid foundation of trust & transparency. We promise to provide clear, unbiased vehicle solutions.


Contact info

We are THE Vehicle Finance Experts

Secure the best finance rate for your new vehicle by applying below

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,616)

496 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really excellent communication and…

Really excellent communication and quick results. Maddison was super helpful,really friendly and understanding. Everything went through without a hitch. First time using octane and will definitely recommend

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Very straightforward and fast efficient service, with very helpful and polite staff who are happy to answer questions and help throughout the process.
Would very highly recommend

May 3, 2026
Rated 5 out of 5 stars

The experience with octane finance was…

The experience with octane finance was very good, they helped me to understand how to manage my money and they always there if you need help with anything and they made me feel very welcome. Great customer service, I recommend it to anyone ☺️

April 20, 2026
Rated 5 out of 5 stars

Maddison was most excellent

Ocane was most excellent, particularly Maddison, communication at anytime was excellent, I was kept informed, and even the dealer said they couldn't beat the finace.. highly recommended...

April 24, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look