Octoclassic Reviews 

461
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers had a great experience with this company. Customers frequently appreciate finding brand new, often 3D-printed, replacement parts for classic cars that are otherwise impossible to locate. Many highlight the helpful and responsive staff, noting excellent communication and professional service. People are often satisfied with product fit and quality, describing items as perfectly crafted and fitting like original equipment. However, some customers noted concerns regarding product quality, describing items as defective, brittle, or not matching original finish or fit. A few people also experienced significant delays in order dispatch and communication, waiting weeks for items or replacements. Additionally, some parts did not fit correctly.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the outstanding quality and fit of... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the outstanding quality and... See more

Service

Consumers find service to be positive, with many highly recommending it due to responsiveness, helpfulness,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting significant... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and professionalism.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company produced a brand new, 3D-printed car part for me that was impossible to find online because of the age of the car. This really saved my renovation project and their customer service, parti... See more

Rated 5 out of 5 stars

I had been looking all over for the 3rd Brake Light assembly for my 2001 Jaguar XJ 8 with no luck. All I could find were used ones that were cracked and faded. Luckily I can across Octoclassis. The... See more

Rated 5 out of 5 stars

I’ve now ordered 3 items for my Merc r129. Seat switch surrounds, window scrapper rubbers. And internal wing mirror covers all have been perfect, am waiting for leather seat base cover, but am sure wi... See more

Rated 5 out of 5 stars

Great company, great products! Fast replies on any issues at all: positive feedback from the helpdesk! Their youtube videos help with assembly! Delivery time depends on the products configuration.


Company details

  1. Auto Parts Store

Written by the company

3D printed spare parts for classic cars


Contact info

3.8

Great

TrustScore 4 out of 5

461 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(461)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service and quality parts at good prices

I experienced a lengthy delay in my parcel just due to being international through no fault of the company. Staff were great in following up on my order once I let them know it hadn’t arrived and letting me know what was going on. Part is of great quality and will be happy to purchase further parts in future

June 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Very Impressed

Excellent communications, kept me in contact all the way through the process.

The item was produced quicker than the initial estimate, it arrived quickly, was very well packed and when fitted to my car was indistinguishable from the original part.

I am very impressed and have recommended them to other members of the Mercedes-Benz Club.

April 11, 2023
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Rated 2 out of 5 stars

Poor quality fit and finish

R129 rear view mirror does not assemble together very well. Has a gap around the edge at corners.
The R129 door seat switch panel needs to have the switch mounting holes opened up with a drill. If you try installing the screws the plastic mounts will crack. Overall product quality is disappointing

March 7, 2023

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