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Rated 1 out of 5 stars

Today I travel from bargarh to sambalpur from the shakti bus going to Bhubaneswar. The behavior of conductor and driver was very bad, when I asked them to drop me at a certain location, they were usin... See more

Rated 2 out of 5 stars

I booked a sleeper ticket from Berhampur to Bhubaneswar on 19/11/2020 in DILDAR BUS leaving Berhampur at 2:30 pm. But during my journey the bus conductor inform me that my seat will be shared by... See more

Company replied

Rated 2 out of 5 stars

During the covid situation the sitting seats are so much uncleaned with bad smell.I had booked a ticket in sleeper from Bolani to bhubaneswar on 21/4/21.When i was going to sleep then there is a split... See more

Company replied

Rated 2 out of 5 stars

I booked two tickets in one good Bus (Tripathy Bus) given seat no. A11,W12 via PNR-702041597863. But that Bus got cancelled and I am allotted single sleeper seat S-9(Upper Last Seat) to travel for t... See more

Company replied

Company details

  1. Bus Tour Agency

Information provided by various external sources

ODBUS is a leading online bus ticket booking platform that offers commuter a hassle free way of bus ticket booking online. We have contacts of more than 1000 bus operators that run their buses in and around Odisha and its neighboring states. It does not matter whatever route you are looking for – be it Bhubaneswar to Kolkata or Rourkela to Baripada we can find a bus service for you and not to say confirm the ticket online.


Contact info

1.9

Poor

TrustScore 2 out of 5

29 reviews

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Rated 1 out of 5 stars

Today I travel from bargarh to…

Today I travel from bargarh to sambalpur from the shakti bus going to Bhubaneswar. The behavior of conductor and driver was very bad, when I asked them to drop me at a certain location, they were using slangs to me , they treat me like a begger and stop the bus after 2 km. At 10:40 PM i was walking backward 2 km to reach the location. Is this the service we are getting after paying the bus fare.

December 28, 2024
Unprompted review
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Rated 1 out of 5 stars

I have booked my ticket on 29 April…

I have booked my ticket on 29 April 2022 on odbus.in from RAYAGADA to bhubaneswar but the Kingfisher bus cancelled their service i haven't got my refund yet there is no response from odbus group please I request odbus group to send me the refund as I am poor I need that money.
This are the details
Bus name: KINGFISHER BUS
Bus No: OD 02 C 8810
PNR NO: ODM4836849

May 6, 2022
Unprompted review
Rated 4 out of 5 stars

Excellent Transport to Kolkata

I had booked a ticket of reliance bus by OD bus app for BBSR to Kolkata. But it cancelled before 2 hours from my journey time. That time I got a call by OD Bus Group. and they gave me a ticket for Annapurna Volvo Bus in same fare. The bus condition was too much good. Staff's behavior also friendly. And These all are amenities with real Volvo like LED, Music System , Reading Light, Fire Extinguisher.

I would like to say thanks to OD Bus Group. and I suggest, if you are goes to Kolkata then you can take this bus.

September 25, 2021
Unprompted review
Rated 5 out of 5 stars

Glad to know that OD BUS trying to…

Glad to know that OD BUS trying to keep in touch with passanger.It was a good journey with OD bus . So many times I prefer od bus in online platform. But one more things that I request you to change is price of non AC bus . In online non AC bus ticket price as ac bus .so it's not comfortable for passengers. Take a necessary steps in this regards.

August 26, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thank you Satyajit, for the rating and the amazing review. Our team will discuss with the Bus operator on this matter. We hope you book more tickets with us and let us know if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-Team odbus

Rated 5 out of 5 stars

Excellent service

August 18, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thanks Nitish, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-Team odbus

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Rated 4 out of 5 stars

Good experience n flexible.

August 13, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thanks, Priyabrata for the rating and the amazing review. We hope you book more tickets with us and let us know if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-Team odbus

Rated 5 out of 5 stars

Excellent Management

I am Chita Ranjan Dash, travel from Bhubaneswar to Nawarangpur and return back by OD BUS, the Service and Management is excellent, i advice to Book ticket Through ODBUS

August 7, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thanks, Chita for the rating and the amazing review. We hope you book more tickets with us and let us know if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-Team odbus

Rated 2 out of 5 stars

Claiming One Ticket Fare

I booked two tickets in one good Bus (Tripathy Bus) given seat no. A11,W12 via PNR-702041597863. But that Bus got cancelled and I am allotted single sleeper seat S-9(Upper Last Seat) to travel for two person in one Non-AC Bus(Dilkhus).The fare amount I payed online is Rs. 1506/- for A11,W12 two seat is much higher compared to the allotted single sleeper seat S-9 of Non-AC Bus.

So, One ticket fare amount(approx. Rs. 750/-) should be deposited back for the inconvenience caused by OD-Bus service.

May 5, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Hello Aditya ,

We are sorry to hear about your poor experience. As per our conversation , your AC ticket fare will be refund you as soon as possible. It all happened due to covide , so we apologize. We promise to improve our services and serve you better going forward.

-Team odbus

Rated 4 out of 5 stars

Excellent

Hy, I m Debashis samal.Odbus was excellent work for odisha tourism and I advice all of u, kindly try to journey with odbus

May 5, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thanks Debashis,for the rating and the amazing review. We hope you book more tickets with us and let us know if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-Team odbus

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Rated 5 out of 5 stars

good exprience.

April 26, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thanks, Deepak for the rating and the amazing review. We hope you book more tickets with us and let us know if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-Team odbus

Rated 5 out of 5 stars

Easy to Book ticket with ODBUS

Easy to Book ticket with ODBUS. Thanks to ODBuS Team.

April 23, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thanks Pramod, for the rating and the amazing review. We hope you book more tickets with us and let us know if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-Team odbus

Rated 3 out of 5 stars

Good

Good
But your bus r very darty

April 23, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Hi Krishna, We are sorry to hear about your poor experience. Kindly share your concern in detail along with PNR Number at support@odbus.in . We promise to improve our services and serve you better going forward.

Rated 5 out of 5 stars

Easily u can book ur tickets....you…

Easily u can book ur tickets....you will great services

April 22, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thanks, Abinash for the rating and the amazing review. We hope you book more tickets with us and let us know if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-Team odbus

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Rated 2 out of 5 stars

Cleaness Required With Proper Covid Safety Guidelines

During the covid situation the sitting seats are so much uncleaned with bad smell.I had booked a ticket in sleeper from Bolani to bhubaneswar on 21/4/21.When i was going to sleep then there is a splitting of Pan..it's so dirty 7 nasty.Request ODBUS to maitain your bus keep clean,hygenic & sanitized.Both the driver & the conductor also not wearing mask

April 22, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Hello Bipradip, We are sorry to hear about your poor experience. Kindly share your concern in detail along with PNR Number at support@odbus.in . We promise to improve our services and serve you better going forward.

Rated 5 out of 5 stars

The customer service is excellent..

The customer service is excellent... I fully satisfied with the service.... Simple.... Reliable... Fast... Service...

April 21, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thanks, Tapas for the rating and the amazing review. We hope you book more tickets with us and let us know if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-TEAM ODBUS

Rated 5 out of 5 stars

Good..more easy way than before

April 20, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thanks, Atish for the rating and the amazing review. We hope you book more tickets with us and let us know if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-Team odbus

Rated 5 out of 5 stars

very good experience to book & tension…

very good experience to book & tension free journey. no need to go counter for booking ticket.

April 15, 2021
Unprompted review
ODBUS logo

Reply from ODBUS

Thanks, Debi for the rating and the amazing review. We hope you book more tickets with us and let us know if you have any feedback or suggestions for improvement. We can be reached at support@odbus.in
-Team odbus

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Rated 1 out of 5 stars

OD Bus might be a good startup and but its peers are f heads

Od Bus — Bus Dildar 7857 in OD Bus is working as 7637
manas140988 on Dec 30, 2020Mark as Resolved

I booked ticket online from OD Bus .Bus name was DilDar, Ticket said OD02BJ 7857 . When I reached New Bus Stand, Berhampur, A Dildar Bus with number OD02BT 7657 . I asked Conductor (7657)whether it is 7857 and going to Bhubaneswar. It said its not 7857, 7857 is out side Bus stand .I asked three times and they said three time no . But when I called ODBus customer support and talked to driver through conference call, Driver said you should have sit in any bus ( in a criminal manner) .

One more thing, I want to add 18 number was alloted offline to some one. I think they are running a scam together ( OD bus and Dildar) and playing with peoples money .one more thing Both Berhampur and Bhubaneswar are corrupt brothers of Odisha.

I am going to market their scam for a lifetime .I wish them both go waste to ashes.

I knew in my heart that I hate private buses attitude in Berhampur and Bhubaneswar .
Now ..
I hate private buses from my heart from now.People booking tickets in online to private buses are f heads .Now on wards I hate private buses from last atom of my blood including yours. I would fully support govt buses from core of my heart. boycott private buses even if it cost me of life time work.

I understand there is no requirement of customer value and behavior in these private buses from Berhampur and Bhubaneswar . you just need buy a bus and count people as they pay ( who cares about quality),if you can count people , you are next to a god. right?

Rest system will understand slowly.

December 30, 2020
Unprompted review
ODBUS logo

Reply from ODBUS

So sorry for the inconvenience caused to you.

We had a discussion with you over the phone and the conductor asked you to come outside the bus stand and take your seat but you didn't listen to him. You only asked him in a loud voice, where is the 7857 bus.

Before the conference call with you, we also discussed with the conductor about seat no 18. He said the seat was available in the bus and inform customer to come here and take his seat.

Another thing is that you called us after bus departed from the bus stand. where the possibility is very low to hold the bus for you, but we have tried our best to get you the bus, but you were not listening to us.

FYI, we have clearly mentioned in the ticket "The arrival and departure times written on the ticket are only approximate time, but you are requested to reach the boarding points before 15 min.)



Rated 2 out of 5 stars

Make booking transparent for customers.stop looting extra money in midway of journey

I booked a sleeper ticket from Berhampur to Bhubaneswar on 19/11/2020 in DILDAR BUS leaving Berhampur at 2:30 pm. But during my journey the bus conductor inform me that my seat will be shared by another one too..I had to pay double the money by cash to retain my seat.

That's the worst service I have encountered.. Either you ask us for more money while booking online..
I guess either the ODBUS authorities don't know about such misdeeds by the buses.

Plz try to resolve this issue...And if possible make feedbacks of different buses public in the website..this will help customers to choose their bus and they will also develop trust on ODBUS website

November 23, 2020
Unprompted review
ODBUS logo

Reply from ODBUS

Hi Ajit, We are sorry to hear about your poor experience. Kindly share your concern in detail along with PNR Num at support@odbus.in . We promise to improve our services and serve you better going forward.

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