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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their premium feel, solid construction, and effective performance. Many highlight the excellent user experience, finding the products easy to use, versatile, and designed with care, making grooming routines quick and comfortable. The customer service also receives frequent commendation for being responsive, helpful, and efficient. However, some people mentioned issues with delivery services, experiencing delays or problems with tracking information. A few other people also felt that certain products, despite the overall positive sentiment, had poor cutting capabilities or that specific components, like bottle pumps or foil blades, were of disappointing quality or broke quickly.

What people talk about most

Product

Users describe positive interactions with the product, often praising its quality and effectiveness. Many... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the premium feel and solid... See more

User experience

Clients share positive opinions on user experience, highlighting the product's premium quality, ease of use,... See more

Customer service

Consumers generally express high satisfaction with customer service, highlighting its responsiveness,... See more

Delivery service

People report ambiguous experiences with delivery services. While some customers praise fast shipping times,... See more

Based on these reviews

Rated 4 out of 5 stars

A really good and comfortable machine (stone shaver). I've recently used the Braun Series 6, it is good but when shaving with it, i really have to keep going back to the place i just shaved, like 10... See more

Company replied

Rated 5 out of 5 stars

As a creator, I’ve tried a lot of grooming brands, and Odenson is one I actually keep using. The quality feels premium, it’s easy to use, and it fits right into my daily routine. Clean design, soli... See more

Company replied

Rated 5 out of 5 stars

I bought Beard Forger and I ejoyed it every day, sadly, the forger stopped working after 4-5mounths, but thanks to the team and theyer quick response, after less than a week from contacting them I can... See more

Company replied

Rated 5 out of 5 stars

Testing out my new electric shaver and honestly… what a discovery! 🔥 Super close shave, comfortable to use, and best of all: it works on all areas of the body. Plus, it's waterproof, so it's p... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Odenson makes grooming, easy, and enjoyable. We create products that have been clinically tested and are effective, providing real results. We help you in your beard growth journey and help you accomplish great results!


Contact info

4.2

Great

TrustScore 4 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Feels expensive to hold

Feels expensive to hold, shaver is perfect, slight cuts if used aggressively.

March 13, 2026
Unprompted review
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Reply from Odenson

Appreciate the honest review. The heavy, solid grip was a huge priority for us. Good callout for other guys on the pressure, too. Because the foils are designed for a tight trim, keep a light hand and just guide it.

Rated 5 out of 5 stars

Stone Shaver

It’s amazing for all types of trimming—very smooth, precise, and you don’t get any cuts. It glides easily and makes the whole process quick and comfortable. Definitely one of the best tools I’ve used.

March 10, 2026
Unprompted review
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Reply from Odenson

Yo Abbas, massive W. We built this exactly so you don't have to bleed for a clean trim. Stoked the glide is doing its thing and saving you time in the morning.

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Rated 5 out of 5 stars

Excellent quality and product

Excellent quality and product. Went above my expectations.

March 5, 2026
Unprompted review
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Reply from Odenson

Thanks for the shoutout! Glad the gear is delivering for you. Keep your setup dialed in and let us know if you ever need anything else.

Rated 5 out of 5 stars

I love my Odenson Beard Forger

I love my Odenson Beard Forger. My beard usually looks unruly no matter how much I comb it, but this tool left it neat and shaped in just a few minutes. It's very easy to use and feels well-made. I've been using it almost every morning. It's definitely one of the best grooming tools I've ever tried.

March 4, 2026
Unprompted review
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Reply from Odenson

Appreciate the solid review. Glad it’s earned a spot in your daily routine.

Rated 5 out of 5 stars

Amazing store for men’s products

Amazing store for men’s products! They have a great selection of hair clippers, beard oils, grooming tools, and everything a man needs for personal care. The quality is excellent and the prices are very reasonable. Fast service and very professional. Highly recommended

March 4, 2026
Unprompted review
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Reply from Odenson

Love hearing this. Glad the whole lineup is working out for you.

Rated 2 out of 5 stars

The Stone Shaver is a bloody experience

I bought the Stone Shaver because Odenson promised "No Nicks. No Fear. Just Smooth Skin."
I have tested it for a month, but probably only 5 times, because every time it is a bloody mess.
It alway leaves me with 5-10 small cuts.
Even if I am really really careful, it cuts me many times.
 
I asked Odenson for help, so that I can perhaps learn to use Stone Shaver in a way that avoids injuries.
Their only option was to to cancel the order.
This indicates that Odenson do not believe that the product works as promised.
They just want to make easy money on an overpriced gadget from China.

February 17, 2026
Unprompted review
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Reply from Odenson

You're completely right to be pissed. You shouldn't be bleeding for a shave, and getting brushed off by support isn't acceptable. Email me at michael@odenson.com. I'm handling this internally

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Rated 5 out of 5 stars

High Quality

Company was very easy to work with and the products are high quality. From the feel to the application they feel high quality.

February 2, 2026
Unprompted review
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Reply from Odenson

Appreciate the solid review!

Rated 5 out of 5 stars

This is why I gave them 5stars

The main thing that I really appreciated is that they stayed in contact with me about everything! No AI bot no computer . Not only do they sale a great product that helps us bearded men look good to go out in public but their customer service is top notch and will help you anyway they can! Thats why I give them 5 stars! You dont get this kind of service anymore from other companies!

December 15, 2025
Unprompted review
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Reply from Odenson

Thanks for the 5 stars and for trusting us to keep your beard looking fresh!

Rated 5 out of 5 stars

Works as described. Worth having 🤝

Works as described. No nicks or cuts. The included attachments are a solid bonus. I used to think these trimmers were pointless until I stopped getting nicks on my underarms and downstairs.

January 19, 2026
Unprompted review
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Reply from Odenson

So glad we could change your mind and keep things nick-free. Enjoy the upgrade!

Rated 5 out of 5 stars

Customer satisfaction 10/10

I had an issue with the foil blade attachment and reached out to the team at Odinson and expressed my concerns. I received a very warm response to my concern and was gifted 2 new foil blades the same day as I was told customer satisfaction was of their highest priority. I cant recommend Odison enough for anyone wanting quality and customer satisfaction. I felt my concern was heard and delt with immediately on recieving my email. If you want to feel confident when buying a shaver I highly recommend Odison, they are awesome deal with and their shavers are the best out there!! Don't hesitate to get yourself one.

February 13, 2026
Unprompted review
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Reply from Odenson

his just made our day! So glad you’re feeling confident with your shaver. You deserve the best!

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Rated 2 out of 5 stars

Just another product that is coming…

Just another product that is coming from china and price it pumped up.

Ordered yesterday and got delivery papers from china.

Update:

Received the products today — the wash and the serum. I have to say, the quality of the bottle pumps is really disappointing. Even after priming them, you still have to pump several times to get anything out, which feels cheap and poorly made.

Compared to CPH Grooming, where one pump actually delivers as it should, this is a noticeable downgrade.

Honestly, I expected better. Very disappointed with the quality.

February 9, 2026
Unprompted review
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Reply from Odenson

That pump issue is frustrating and definitely not what we want you dealing with. You shouldn't have to fight the bottle to get the product out. Shoot us an email at info@odenson.com with your order number. We'll send you a tested replacement set immediately to make this right.

Rated 5 out of 5 stars

Amazing brand

Amazing brand, amazing products and the best customer care

February 8, 2026
Unprompted review
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Reply from Odenson

That is what we love to hear! 👊 We’re on a mission to redefine the grooming experience, so hearing that both our products and our support team hit the mark means everything. Thanks for being part of the Odenson journey!

Rated 1 out of 5 stars

Foil blade broke after 6 weeks of use

Foil blade broke after 6 weeks of use. Emailed Odenson and instead of offering a replacement blade, they sent me a link to buy more product. Terrible customer service!

January 29, 2026
Unprompted review
Odenson logo

Reply from Odenson

We are incredibly sorry for the frustration. That is definitely not the level of service we aim for, and it sounds like there was a misunderstanding in our initial reply. We want to make this right immediately.

Please email us at info@odenson.com with your order number and a reference to this review, and we will send out a replacement foil blade to you today at no cost. We stand by our products and want to ensure you're taken care of.

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Rated 5 out of 5 stars

Love at first sight

I recieved it two days ago, and it was a love at first sight! The slick package, the design, the size: PREFECT! I used it for shaving and it gave great results. My skin is quite sensitive and I've seen no irritantion up until now, so that's a good sign. I have a good feeling about it, hoping for a long friendship with this piece of equipment!

January 30, 2026
Unprompted review
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Reply from Odenson

‘Love at first sight’—we couldn't ask for a better compliment! 😍

Rated 4 out of 5 stars

A really good and comfortable machine…

A really good and comfortable machine (stone shaver). I've recently used the Braun Series 6, it is good but when shaving with it, i really have to keep going back to the place i just shaved, like 10 times, with this i only went back 3 times, which is actually good. The only reason i gave it 4 stars was because i thought it came with different trimmer lengths, from 1-12mm, it did come with some, but with only 4, so i can't get that close fade that i want, which is okay, doesn't matter. Overall the machine is great, really gets those tiny hair, and the color matte black, i love it, pretty good machine👌

Edit: forgot to say, when shaving with it, you feel nothing, you feel like you're putting something delicate and smooth on your skin, and then you realise... you're actually removing hair😂

January 28, 2026
Unprompted review
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Reply from Odenson

You feel like you're putting something delicate on your skin’—we love that description!

Rated 5 out of 5 stars

Odenson Shaver – Replacement

My replacement experience with Odenson was very smooth and hassle-free. The process was clearly communicated, and the customer support team was responsive and helpful throughout.
Overall, a very positive after-sales experience that reflects well on the brand.

January 28, 2026
Unprompted review
Odenson logo

Reply from Odenson

Thanks for sharing this. Really glad the replacement process was smooth and that our team could help without any hassle. We appreciate you taking the time to leave feedback.

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