Was very disappointed I ordered and paid for it then next day got a email to say out of stock don't know if we will get it back in but they did refund me right away
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Brilliant family oriented company. So so impressed with this company. I think it was such a lovely gesture sending the delivery in beautiful packaging. So so impressed! I’ve put many reviews in tr... See more
A completely stress free purchase and I am delighted with my topper. It's softer than I anticipated but completely supports my arthritic hips. I am no longer being woken up with pain . Blissful.
Company replied
Mattress topper is very good, a good nights sleep is now easy. UPS delivery not so good, they said it will be delivered on the tuesday, another txt changed to to Wednesday. It was delivered, but had... See more
Company replied
Company details
Written by the company
Odyssey Box is an online store providing high quality sleep to the public in the form of well manufactured products such as Memory Foam Mattress Toppers, Weighted Blankets and Memory Foam Pillows. Please check out our social media pages and blog section for educational content on how getting healthier sleep can dramatically improve your life.
Contact info
109 Upsdell Avenue, N13 6JJ, London, United Kingdom
- support@odysseybox.co.uk
- odysseybox.co.uk
Was very disappointed I ordered and…
Was very disappointed I ordered and paid for it then next day got a email to say out of stock don't know if we will get it back in but they did refund me right away
February 10, 2023
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Never received my product emailed yous…
Never received my product emailed yous and very unhelpful
November 24, 2022
Reply from Odysseybox
Hi Sharon,
Sorry to hear you are disappointed with our service. But as stated in our email, once the order has been dispatched, the courier service are better suited to advise you on delivery times, delays, tracking, etc.
I will be following up with them and getting back to you shortly as your parcel is still on it's way. Unfortunately deliveries to your region have been facing major setbacks and delays. Please feel free to contact us regarding anything else.
Kind regards,
Odyssey Box Support Team
www.odysseybox.co.uk
Brilliant family oriented company
Brilliant family oriented company. So so impressed with this company. I think it was such a lovely gesture sending the delivery in beautiful packaging. So so impressed! I’ve put many reviews in trustpilot and this company is genuine. Highly recommended. I will definitely be using this company more now. It’s important we support these small businesses. Thank you once again !
August 12, 2022
Unprompted review
very good service the product was as it…
very good service the product was as it was stated.
can not fault it
July 16, 2022
Reply from Odysseybox
Hi David! Thank you so much for taking the time to leave us some honest feedback. Remember we're always here if you have any questions about your order or sleep in general :)
Kind regards,
Odyssey Box Support Team
A completely stress free purchase and I…
A completely stress free purchase and I am delighted with my topper. It's softer than I anticipated but completely supports my arthritic hips. I am no longer being woken up with pain . Blissful.
May 24, 2022
Reply from Odysseybox
Thank you so much for your lovely review Elizabeth. We hope you continue to get the most out of your Topper. Please feel free to contact us if you have any questions regarding your order :)
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100% excellent service 👏
May 17, 2022
Reply from Odysseybox
Thank you Simon, we appreciate your time and review! If you have any questions or thoughts regarding your order, please do not hesitate to let us know! :)
Great service from Odyssey Box
Great service from Odyssey Box. Arrived in great time, well packaged, and my memory foam mattress is fantastic quality. Very happy!
April 21, 2022
Reply from Odysseybox
Thank you so much Irene! Your review means the world to us! Let us know if you have any questions about your order :) Kind regards,
Reply from Odysseybox
Hi Paul,
Fantastic to hear! Many thanks for the feedback! Enjoy and feel free to contact us.
Kind regards,
Odyssey Box Support Team
Mattress topper is very good
Mattress topper is very good, a good nights sleep is now easy. UPS delivery not so good, they said it will be delivered on the tuesday, another txt changed to to Wednesday. It was delivered, but had to wait in for 2 days.
April 16, 2022
Reply from Odysseybox
Hi John,
We're happy that you are pleased with your Mattress Topper. Thank you for leaving the time to post a review. Let us know if you have any questions about your order.
Kind regards,
Odyssey Box Support Team
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Really pleased with this mattress topper, it is very comfortable. Ordering was easy and great fast delivery.
April 13, 2022
Reply from Odysseybox
Hi Linda,
Thank you for your purchase and taking the time to leave such a lovely review. We appreciate you! If you have any issues with your order, please feel free to contact us.
Kind regards,
Odyssey Box Support Team
Well Done Odysseybox a great product !!!
My topper arrived a few days after I ordered it - was delighted as I thought it was coming from America and we would have to wait weeks. We are in our late sixties and like most people, our age, we have aches and pains especially in an uncomfortable bed. We are happy with our waterbed at home but we just love going to our caravan. Didn't want the expense of a waterbed and saw this ad. So glad we ordered it, it's so comfortable and we're thinking of ordering a few more for our other rooms so our guests are as comfortable as us. Well Done!!! Odysseybox a great product. Thank you so much
April 4, 2022
Reply from Odysseybox
Wow! Thank you so much for the kind and thoughtful review! We're so happy to hear that the Foam Topper is a good fit for you! Please feel free to email us at support@odysseybox.co.uk if you need anything at all regarding your order or future orders! We are here to help! :)
Not the sleep results I was hoping for…
Not the sleep results I was hoping for .
Baught for my wife manly but not really helped .
March 23, 2022
Reply from Odysseybox
Hi Barry,
We're sorry to hear that you did not receive the results you were looking for. Unfortunately there are many factors that affect our sleep at night, so it's hard to know what the problem is exactly. Feel free to contact us for more discussion regarding your issue.
Kind regards,
Odyssey Box Support Team
This mattress topper is out of this…
This mattress topper is out of this world, l have not had a good night
sleep for ages until l put this on my bed its like having a really good
cuddle and is so comfortable l will be getting another one for the other
bed, brilliant
March 18, 2022
Reply from Odysseybox
Wow! Thank you so much Ann. We're so happy to hear these kind words of yours! We have prepared you 2nd order for dispatch. Please feel free to contact us for anything :)
Odyssey Box Support Team
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Love it slept really well since we got our topper delivery was on time and was quick.Would recommend to anyone looking to buy a topper to choose this one.
March 15, 2022
Reply from Odysseybox
Thank you David, we appreciate your kind feedback. Glad the Topper is helping with your sleep :)
Delivered on time as stated
Delivered on time as stated. Packaged well, and the driver was also pleasant and smartly presented. They deserve 10/10 .
March 8, 2022
Reply from Odysseybox
Thank you Jacqueline, that's very kind of you! We appreciate your time and custom :)
Arrived as stated
March 4, 2022
Reply from Odysseybox
Thank you for the rating David. We appreciate your time, effort and purchase. Enjoy your Odyssey Box product and feel free to get in touch if you need any further assistance.
Odyssey Box Support Team
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Memory foam mattress topper.
Delivery was prompt and efficient.The mattress topper is extremely comfortable and has made such a difference to sleeping on our sprung mattress we have had for many years,now used in our guest room.
February 25, 2022
Reply from Odysseybox
Hi Judith, thank you so much for the positive feedback. If you have any questions or thoughts about your order or sleep going forward, feel free to contact us :)
Kind regards,
Sebastian
Odyssey Box
Amazing mattress topper
Amazing mattress topper, and really appreciate the great customer service from Sebastian! It's changed my sleep and made my old springy mattress so comfy.
February 17, 2022
Unprompted review
Reply from Odysseybox
Thank you so much for the kind words Anne, we cherish you as a customer and if there is anything you ever need, we are here.
Kind regards,
Odyssey Box Support Team
A* Purchase
I suffered from chronic back pain and arthritis and this memory foam topper has been a god send! I sleep way better and have minimal pain in the mornings. Thank you Odyssey Box for the life changing product and awesome service
January 9, 2022
Unprompted review
Reply from Odysseybox
Thank you Nikkisha, we appreciate your time to leave us a review. Feel free to message us via email or social media if you have any questions or thoughts regarding your order :)
Kind regards,
Sebastian
Odyssey Box
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