The fruit teas were great but they seemed to disappear and stopped sending subscriptions in Spring 2022. Have not been able to order on the website since this time, and no products are available to or... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great and stylish office cup that seats perfectly in hand and on my desk. It keeps hit for hours and ages so no more cold cups of tea of coffee. The teas selection gives you good idea of what the true... See more
Absolutely love OffBlak teas; I first started off with the taster packs and was pleasantly surprised to discovered each and every flavour was delicious! So many teams give off a fab smell, then disa... See more
Company replied
It rouses me from somnolent to alert in afteronnons when I need it, and appears not to inhibit my sleep that night.
Company details
Information provided by various external sources
OFFBLAK - Join the tea subscription T-Club and Fall in Love! A new generation of tea for a new generation of you. Discover the entire range of OFFBLAK tea flavours and choose from our black, green, herbal or fruit flavoured teas and infusions.
Contact info
Shepherds Bush Road 184, W6 7NL, London, United Kingdom
- hi@offblak.com
- offblak.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BANGING TEA
BANGING TEA!
I’m kinda hesitant with super fruity flavours, but these are subtle and I haven’t tried one I didn’t like yet. My fave is green tea with orange and jasmine and early grey and rose 💗
Tasty Tea, Pretty Packets
Tasty Tea (let it brew for best results!) Very pretty packaging. I got the taster set free as a work perk and on delivery I was very pleased I chose it - A lot more than I expected (including a full pack of Nicely Spiced)
Amazing brand
The teas are amazing! You can easily tell they’re top quality and full of flavour. The design and packaging is great as well!
I loved most of your teas
I loved most of your teas, but had bought an extra pack of rose Earl Grey Tea . I was quite disappointed to not see Bergamot oil in it, which I love. I have never seen Earl Grey with lemongrass (which I dislike). I think you better change the name of it, as Earl Grey is generally associated with Bergamot oil. some companies do Lady Grey using lemon oils.
Presentation is very nice, thank you.
these are the best flavoured teas i…
these are the best flavoured teas i have tried so far have really enjoyed the selection my favourite was the green teas
Website was simply to use
Website was simply to use. The delivery was super quickly and came through the post so no hassle. Restocking my tea was easy.
Great teas
Received the birthday selection boxes as a gift from work. Lovely teas and infusions.
Great tea and beautiful branding
Ordered the birthday box to try a variety of tea's before deciding on my favourite and enjoyed some that I wouldn't normally go for so I'd highly recommend getting a mixed box to begin. Received free stickers in box too!
Great product, poor service.
It’s such a shame because I love the tea! But I entered a subscription which should have been free delivery yet they charged me despite assuring me they wouldn’t after their first mistake. When a delivery charge was applied to my next subscription, they ignored my emails so I cancelled.
Love the tea great service
Amazing service
Amazing flavours, branding, environmental stand and all round great company! Super quick delivery & tracked. + STICKERS!!!🤩
Birthday package
I enjoyed the different brands of tea. All good taste. The parcel was delivered on time for my birthday and in good shape.
I like this place
I like this place. Staff are very nice, good service. Thanks
Nice Teas
These were nice teas - quite unusual flavour combinations. I've only had them hot so far, but my sister tried one cold and enjoyed it. I especially liked the OFFBLAK packaging.
I would give the quality and taste of…
I would give the quality and taste of the tea 5 stars and the efficient style of letterbox delivery and the branding/packaging, also 5 stars.
The reason I only chose 4 stars is the so called 'free shipping' tea subscription plans. I have paid 12 pounds for 2 boxes with each box costing 4.24 every 2 weeks at a cost of 12 pounds every 2 weeks. 4.24 x 2 is 8.48 not 12. I also subscribed to a box of green tea every 4 weeks, 4.24 for the tea plus 3.99 shipping cost. This is clearly not free shipping. So for the second time I cancelled my subscription due to the shipping charges being more than the tea discount for subscription.
So I have decided to order in bulk over 25 pounds as this way shipping really is free, when I need more tea. I feel I lost out by being loyal and subscribing by getting hit with shipping costs.
I think there are improvements to be made, but when a free shipping claim is made that is what it means and its what people expect.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








