Desktop showed the withdrawal tab, mobile showed only deposits. Same account, same time, completely different cashier layout. That is not helpful. The status did not explain the next step.
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after tea I used the contact form about a missing round. The email reply quoted the bonus rules instead, which was not even close. I honestly wondered if anyone read the message. The polite wording di... See more
The game lobby banner says OVER 1000 GAMES and the alphabetical listing stops at 640 titles, which I counted twice on a wednesday evening since the number looked wrong. Support chat stated the banner... See more
Friday evening I tried to withdraw #96 The cashier showed one minimum first, then the final screen changed it. That is a messy place to discover a new rule. The detail mattered because the balance had... See more
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Top Deal 🎯 Boosted welcome bonus
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United States
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the app has no self exclusion option at…
the app has no self exclusion option at all, it just links out to a web page that then asks you to log in again 😐 doing that from a phone at eleven at night took 3 attempts and 2 password resets.
the KYC email goes to spam every time
the KYC email goes to spam every time, on two different providers, which suggests it is something about how they send it. i found the first on day four, by which point two of the 72 hours were gone.
The homeage gave a decent first…
The homeage gave a decent first impression, but table games barely counted towards wagering. After that, I did not feel comfortable continuing.
I cancelled a pending withdrawal…
I cancelled a pending withdrawal because the page froze, and the funds took hours to reappear in the balance. No warning, no status note, just me checking like a mug every ten minutes I was done after that.
asked three times what amount sets off…
asked three times what amount sets off a source of funds check and got three non answers.
its risk based. it depends. we cant disclose. fine, but then dont print a payout page that makes withdrawals sound straightforward.
Raised case 7314 on Wednesday
Raised case 7314 on Wednesday, still no update nine days on.
Half issue again.
They wanted photo ID
They wanted photo ID, a utility bill and a selfie. Sent it all the 14th, and two days later they asked for the same bill again because the date was apparently cut off.
asked a basic cashier question and…
asked a basic cashier question and figured id get a generic FAQ response. Support pointed out the exact screen and the explanation actually held up and I took note.
While using my second-hand phone
While using my second-hand phone, the slot list looked bigger before registration. Reloading helped briefly, then the same probelm came back
The minimum cashout was unreasonable.
After registration
After registration, the wagering was much higher than the banner suggested.
app took deposit
app took deposit, then kicked me to login — what a joke.
Search showed Reactoonz
Search showed Reactoonz, but the game would not launch.
Mobile menu covered half the screen.
The game lobby banner says OVER 1000…
The game lobby banner says OVER 1000 GAMES and the alphabetical listing stops at 640 titles, which I counted twice on a wednesday evening since the number looked wrong. Support chat stated the banner includes live tables.
put a monthly deposit cap on while…
put a monthly deposit cap on while stuck waiting at the chemist and thought no more about it. looked three weeks later and the figure had gone back to the default. no email, no entry in the history, nothing to say when it moved
Friday evening I tried to withdraw #96…
Friday evening I tried to withdraw #96 The cashier showed one minimum first, then the final screen changed it. That is a messy place to discover a new rule. The detail mattered because the balance had changed.
My free spins expired before the stated…
My free spins expired before the stated end time.
Dan asked me to send a photo of the…
Dan asked me to send a photo of the bank statement, which took a good hour to sort out on a phone at the kitchen table, and the next agent said statements are not needed for a cashout and wanted a passport photo.
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