Offer Rejuvacare Reviews 

There was some confusion on my part that led to my card being charged for something I did not want. It took several emails to straighten things out, but once Rejuvacare understood what happened, they quickly resolved things for me.

My experience was a little stressful in the beginning because I was unable to reach a live person on the customer service number you provided and it caused me to think that your service was a scam to get my money and information to keep charging me for something that I ordered by mistake and was trying to return. I felt better after finally getting a response to my emails, although the responses were somewhat delayed. You need to make sure your phone lines are working and that there is always someone available to answer them.

I have tried contacting the company several times. The first time I actually got to speak to someone who was very rude and disrespectful. I requested that my order be cancelled and my money refunded immediately as I never actually went through with the purchase - I was put off by the upselling videos when I went to check out. I did NOT complete the checkout process, yet my credit card was charged! The representative agreed they would cancel the order for the products in the upsell only and refund the money. I did get a partial refund, but now I have further unauthorised changes made by the company to my credit card. My following attempts to contact the company by phone were hindered by the virtual assistant - when I asked to speak with a human agent the call was disconnected. The next call put me on hold for several minutes before disconnecting. I have since read many bad reviews about this company making unauthorised charges for a subscription people don’t know about. It is a total scam. Reported to ScamWatch Australia

I ordered shoulder massagers , 2 of them extra straps, straps didn't come but they sent a knee massager that is to small to put on shoulder , why was it called a shoulder massager when actually it is for your knee . This is false advertising, misleading and I feel robbed and scammed . Don't order from these people they will rip you off . I tried to call several times and they keep saying they can't answer due to high call volume . What a disappointment. Now I need to try to get my money back

I was helped very quickly and precisely

My experience raised several concerns about how this company operates. After purchasing the shoulder device, I was immediately pushed through a series of additional offers with no clear “no thanks” or decline option. The process felt restrictive and confusing. I attempted to contact their office at 302-261-9613, but the call system cycled through multiple messages—first indicating a short wait, then changing prompts, and ultimately stating they were overwhelmed with calls. I was transferred to an extension that never answered and was eventually directed to email support instead. Additionally, the checkout process included a warning that navigating backward could result in being charged twice, which was unsettling. Overall, the lack of transparency, difficulty reaching a real person, and pressure during checkout led me to cancel the transaction with my credit card company

I ordered the leg massager. They wasted my time with a lot of obnoxious upsale ads but never gave the warning information that you see on the top of the item when you finally get it and it took WEEKS to get it unless you paid more for shipping. They also include an All Access subscription item that expires after 2 weeks. I called when I saw it had been added to my receipt to cancel it ASAP. Upon receipt of the item, I saw the warnings on the lid of the massager box and could not use it. I called the customer service line. The automated service lies about the wait time and then after waiting 10 minutes a message comes on with a man's voice saying there are no agents available but you can email them and it disconnects the phone call! This has happened every time I called. I called back and told their chatbot that it disconnected me and it took my name. It lied again about the wait time but I did talk to an agent that time. I still spent a lot of time on the phone waiting for an email regarding return instructions to appear, which the agent discussed with me. This operation is so Mickey Mouse that they cannot issue you a mailing label. You have to write your name and order number on the package and take a picture of the tracking number to email it to them! I printed off a copy of my order and included it in the package though that was not suggested. The return instructions included an offer for you to keep the item with a 40% discount. I refused the offer because I didn't know anyone who would want the thing. The agent suggested that I call in the tracking number to help expedite my refund. I followed all the return instructions, sent off the email with the pictures of the
tracking number off the label and receipt and then tried to call in the tracking number as the agent suggested. After 2 lies about a 5 minute wait time and a 2 minute wait time, the 10 minute wait time hit and the message with the male voice declaring no agents were available came on and disconnected the call. I called back, complained to the chatbot that I had been disconnected, it took my name, it lied to me again about 3 minute wait time and when my wait was at 8 minutes, I hung up. I knew at 10 minutes, the message saying no agents available would come on again and disconnect me. I had read some warnings on Trust Pilot about this operation. It's as bad as they said it was. I don't know where the positive reviews are coming from. If you are a senior citizen and have health issues making you desperate enough to buy anything from them, press them for any warnings on the products BEFORE you spend anything. I was shocked to learn that if you had any circulation problems, this product that was advertised to help improve circulation should not be used! Cripes... let the buyer freaking beware! If I don't see my refund in a timely manner after their ridiculous phone service kept tossing me off, Chase bank and I are going to have a conversation to dispute the charge.

Very helpful as long as I get my refund and cancellation!

You are charging me for absolutely no service or anything else. $42.45 EVERY MONTH. I changed my credit card but your company still charges me for 4 months. If you are légitiment publish your phone number & I will cancel this —- charge for zero service.
Your company appears to be a huge scam as reflected in the reviews.
I look forward to your response with a phone number to cancel this continual charge!

Often when you are inadvertently charged for extra products that the consumer did not expect, many businesses either have no avenue to dispute these charges or make it so difficult to cancel.
Rejuvacare immediately responded to my query and acted in my interest accordingly.

Horrific Customer Service!! I had to get my bank involved. You are so screwed if you try to cancel your order even within 45min of placing the order, it is virtually impossible!! Then they charge your account within minutes: $59.99 then another charge for$99.99. Then 15 days later they charge a monthly fee of $42.99. I didn't even have the package delivered until March 14, 2026, I ordered it and tried to cancel on February 16th, 45 min. after by phone to no avail. I tried many times that month to call their # +1 302-261-9613. Then you get a virtual lady telling you to wait at least 4 min. Then they magically hang up on you. I reported them to the better business bureau. I only wish I had investigated them before I thought my husband needed this to rehab his stiff shoulder. I would/will not use this product because NO it is not made in the USA, it comes from CHINA. After several attempts to email this company and after several attempts to call the number. I've gotten no where!!! No one calls you back! No one emails you back on how to close my account and remove me from all the numerous emails they keep sending. It is a huge SCAM!!

Do not order from them, they will process your order and then proceed to charge you a $42.95 per month “membership fee” which, when you call to cancel, will put you on hold for 10 minutes and then click you off.

The customer service department took care of my issue promptly and efficiently.

Riz was a great help. She offered several options to stay with the subscription, tempting but I have a limited monthly income so I have to decline.
Riz was well informed. Thank you.

RejuvaCare order # RK641097
Ordered a shoulder massager/heater from their website
On-line reviews were very favorable (4 +) for this item.
I chose just this item. I was not shown my selection before the payment was processed. Almost immediately, my bank sent me a potential fraud notification. I told the bank that I had ordered 1 item from them but they had added 2 additional items and a 14 day subscription for something called "Rejuvacare", that would automatically renew. I then called to cancel the entire order. I was told I would have to pay a $20 restocking charge. I asked to speak to a supervisor, but was told that no supervisor was available. I was told that it would take 10 to 14 days for the refund to be processed. Website uses deceptive practices. Customer service personnel were professional, but made it difficult to cancel. They came back with 3 counter-offers before accepting the cancellation.

Months ago I bought a FootRenew for the neuropathy on the bottom of my feet. After leaving it behind when I went on vacation it wouldn't charge. Before throwing it out I thought I should reach out to the Support team and ask if there was a way to kick-start it back to life. After several emails back and forth they asked for a video showing the problem. I did and they are sending me a replacement! I felt it was the right thing to do but did not expect them to do it! Also I learned in our email exchange that the display was supposed to show levels of vibration and heat. Mine never did. It was clearly defective but I didn't know that. It's rare in this day and age that companies believe in their product enough to make it right with their customers. It's very appreciated and has totally changed my view of this company. I would highly recommend them now!

I called about a transaction on my credit card that I didn't recognize. It turned out to be a membership that I wasn't aware of. Anna took care of my problem and arranged for a refund for the amount charged. She was very understanding and pleasant.

This has been the WORST online shopping experience I've ever had. I ordered and paid $116 for a product on 2/9/26 and, as of 3/11/26 the product has not been delivered. I've reached out to RejuvaCare via email 6-8 times, I get a response saying "sorry for the delay," but I still haven't rec'd the product and it's been more than a month. I suspect fraud.

Shy was very knowledgeable and helpful. Our call was short but precise. Great experience.