Offer Rejuvacare Reviews 

356
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 341 reviews, reviewers had a great experience with this company. Customers frequently praise the support team and staff for being exceptionally helpful, polite, and quick to resolve questions or billing concerns. People often mention that representatives are very professional and efficient when handling requests, making interactions pleasant and reassuring. However, some customers also noted frustrating issues regarding the online ordering process and inconsistent product performance. Consumers experienced unexpected billing charges or unwanted subscription fees, while others mentioned difficulties with returns or incorrect items being shipped. Despite these challenges, individuals appreciated when support agents stepped in to resolve complications and straighten out refund requests.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising staff members for their knowledgeable, prompt,... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising quick... See more

Product

Reviewers express mixed feelings about product performance, with some consumers praising the relief and... See more

Order

Reviewers highlight ambiguous aspects of order processes, noting that while some customers praised helpful... See more

Refund

Customers consistently note ambiguous experiences with refund requests, as some people report receiving quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Needed some info on the effectiveness of the red light therapy through clothing. Weinard was very fast and extremely helpful. Tried the belt twice yesterday and seemed to get some relief. Will try aga... See more

Company replied

Rated 5 out of 5 stars

I had a problem with an order, and I sent an email to Rejuvacare Customer Support, and I was amazed that they immediately wrote back & said that they were refunding my purchase price. I never expect... See more

Rated 5 out of 5 stars

I explained to Shirwen that my son died and that I need the refund to help pay for the funeral expenses. I am absolutely broken hearted, and never had such pain in my life. He understands the situatio... See more

Company replied

Rated 5 out of 5 stars

Omar and Wienard were 2 of your Associates who quickly took the time to hear my concerns, come up with a fair solution and they were able to close out my request within a couple of hours of me sending... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

356 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(356)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

While I appreciated the response…

While I appreciated the response regarding my order, the true test is when I return the product and how it takes to process my refund?

July 3, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We completely understand and appreciate your patience. Once your return is received and inspected, we will process your refund as quickly as possible. If you have any questions along the way please don't hesitate to reach out to us at support@rejuvacare.com or +1 302-261-9613 and we will be happy to assist. RejuvaCare Customer Support

Rated 5 out of 5 stars

Great customer service by Alejandro.

Alejandro quickly took care of a mistake made during ordering, and responded immediately to my message. Really super customer service, and I am grateful for his promptness and his friendly attitude.

July 1, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for the wonderful feedback! We are so glad Alejandro was able to resolve your order issue quickly and with such a friendly attitude. We will make sure to pass along your kind words to him. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

They were very responsive and acted…

Daniela was very responsive and acted immediately on solving a few little issue's I had experienced when checking out.
Which I really appreciate.

June 30, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Daniela was able to respond quickly and resolve your checkout issues right away. We will make sure to pass along your kind words to her. We appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Problem solved no hassle

Problem solved no hassle

June 28, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for the kind words! We are glad we could get things sorted out for you quickly. We appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

I had an issue with ordering and…

I had an issue with ordering and somehow duplicated my order. I had duplicate charges on my card. Sebastian made sure I was refunded for the duplicate charge and was very helpful. Great customer service.

June 29, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are glad Sebastian was able to quickly identify and resolve the duplicate charge for you. We will make sure to pass along your kind words to him. We appreciate your support! RejuvaCare Customer Support

Rated 1 out of 5 stars

Continuous billing every month for 42.95

I purchased four ankle massagers last month. I was signed up for a 42.95 monthly subscription I didn't ask for. Now I'm being charged 42.95 every month. I've tried their customer service to resolve this issue. They wanted me to sign up for a 5 dollar online deal so they could talk to me.

There's no phone number and now way to get in contact with these people. Now I'm sitting here reviewing comments where people were scammed by these people. Do yourself a favor and don't order anything from Coinflow Rejuvacare CF PL.

June 29, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience and we sincerely apologize for the confusion regarding the membership charges. We want to assure you that we are a legitimate company and our customer support team is available by phone at +1 302-261-9613 and by email at support@rejuvacare.com seven days a week from 9 AM to 6 PM EST. Please reach out to us directly and we will make sure your membership is cancelled and your concerns are fully addressed right away. RejuvaCare Customer Support

Rated 1 out of 5 stars

Total scam

Total scam - not only does the product not work - they set up a recurring charge of the “ Purchase price” every month without your knowledge- should be kick off social media sites - absolutely crooks!!!

January 3, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback. We are sorry to hear about your experience and we understand your concern. We would like the opportunity to look into your account and address both the product and billing concerns directly. Please reach out to us at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) and our team will be happy to assist you. RejuvaCare Customer Support

Rated 5 out of 5 stars

Great Customer Service Department

The Customer Service department with Rejuvacare has been extremely helpful. I had ordered one of their devices without realizing that I wasn't going to be able to use it, and I contacted them about returning it. They were great about helping me and answered all my questions quickly. I would recommend anyone to purchase any of their devices. Plus, if you need any questions answered, I recommend you contact their Customer Service department. They are great.

June 18, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you so much for the kind words! We are thrilled to hear that our team was able to assist you quickly and make the process as smooth as possible. Your recommendation truly means the world to us. We hope to have the opportunity to serve you again! RejuvaCare Customer Support

Rated 4 out of 5 stars

Started out as a 1 but did get good phone service

I ordered but was told i had to watch a 30 min video to totally process the order. This is absurd. I exited the website. I tried again but same thing.
A day later I found they had processed and billed me for two identical orders. I did not get an email response but was able to reach an English speaking rep on the phone very quickly. He refunded the duplicate order with no problem

June 17, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience and we are glad our phone team was able to resolve the duplicate charge quickly and without any hassle. We appreciate your patience and your feedback regarding the checkout experience, it is something we take seriously. We are happy we could turn things around for you! RejuvaCare Customer Support

Rated 3 out of 5 stars

I had a change of mind and canceled my order

I had a change of mind and canceled my order. The reason I gave 3 stars is because it took 3 days of communication to get the refund. My communication was somewhat frustrating but in the end this company was completely honest with me and agreed to my order cancellation and refunded my money.

June 11, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your honest feedback. We are glad we were able to honor your cancellation and process your refund, and we sincerely apologize for the back and forth it took to get there. Your feedback helps us improve and we appreciate you giving us the opportunity to make it right. RejuvaCare Customer Support

Rated 1 out of 5 stars

Stay away from this company

Stay away from this company! They use deceptive advertising and bill you for more than they advertize.Once they have your credit card number,they don’t let you confirm your order or let you see what they’ve billed you for. It took me over an hour to get through to a person. They wouldn’t take off the extra $100 they charged saying that was part of the upgrade price.You also will not be able to exit their add till you scroll endlessly and listen to another endless ad. I reiterate never do business with this company!

May 31, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback. We are sorry to hear about your experience and we take concerns like this very seriously. We would like the opportunity to look into your case and make things right. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) so we can review your order and address your concerns personally. RejuvaCare Customer Support

Rated 5 out of 5 stars

Maira was excellent

Maira was excellent - polite & responsive!
This product & company is not a scam - legit and their customer service is great!

June 13, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you so much for the wonderful feedback! We will make sure to pass along your kind words to Maira. We truly appreciate you taking the time to share your experience and are so glad we could provide the support you needed. RejuvaCare Customer Support

Rated 5 out of 5 stars

Really great customer service!

Your company has really great customer service correspondence people! (I can only comment on your correspondence representatives since I never called your phone number.) I had the pleasure of dealing with just 2, Maira and Bernadeth. Both had excellent writing and empathetic skills. After exchanging several very detailed emails, Maira came to the conclusion that I was due a full refund and took care of issuing two credits to my credit card immediately. She handled the whole issue with professionalism, high ethical standards, and class; she is definitely a credit to your company! Sue Gearhart

June 10, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you so much for your kind and detailed feedback, Sue! We are so pleased to hear that Maira and Bernadeth were able to provide you with the support and resolution you deserved. We will make sure to pass along your wonderful words to both of them. It was our pleasure to assist you and we truly appreciate you taking the time to share your experience. RejuvaCare Customer Support

Rated 4 out of 5 stars

It feels good when I use it,maybe in…

It feels good when I use it,maybe in time it will help me walk better.

June 12, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad the device is feeling good so far. Consistent daily use is key and many of our customers start noticing meaningful improvements over time. We are rooting for you and hope you continue to see great results! RejuvaCare Customer Support

Rated 5 out of 5 stars

This company stands by their products.

This company stands by their products, and truly cares about people's well-being. When the shoulder device proved not to be helpful for me, Christian jumped right on it to refund my purchase. I was shocked that a company like this cared so much! Very rare these days. I am forever grateful to Christian and Rejuvacare for renewing my faith in Humanity.
Debra Blakely

June 10, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you so much for your heartfelt words, Debra! We are so glad Christian was able to take care of you and provide the resolution you needed. Your kind words mean the world to us and we will make sure to pass them along to Christian. We truly appreciate your trust in RejuvaCare and hope to have the opportunity to serve you again in the future. RejuvaCare Customer Support

Rated 5 out of 5 stars

I’m so very happy with the great…

I’m so very happy with the great customer service received from several team members, especially Sherman.

June 11, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you so much for the kind words! We are thrilled to hear you had a great experience with our team. We will make sure to pass along your feedback to Sherman. We truly appreciate your support! RejuvaCare Customer Support

Rated 2 out of 5 stars

Terrible service when it comes to…

Terrible service when it comes to returns.

June 8, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for your feedback. We are sorry to hear your return experience did not meet your expectations. We would love the opportunity to make this right for you. Please reach out to us at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) and we will be happy to assist you. RejuvaCare Customer Support

Rated 1 out of 5 stars

Poor customer service…

Company refused to allow return of 2 Triple Method Shoulder Messager (1 used, 1 unused) which did not provide relief. Was told I had to wait until July before I could return (I called them at the beginning of May) I also believe they are charging $42.50 for a service I have never used. Would like a return and refind of all charges. Want to return 1 used and 1 unused shoulder devices for credit. Please provide return information.

May 11, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience and we sincerely apologize for the difficulty you encountered. We want to make sure this is resolved for you as quickly as possible. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) and reference this review so our team can look into your return and membership charges right away. We are committed to making this right for you. RejuvaCare Customer Support

Rated 4 out of 5 stars

I was panicking because I didn’t

I was panicking because I didn’t receive my purchase. I received a message that my order was delivered on a Saturday. I didn’t have anything on my porch. I immediately try to call but didn’t have contact information.
So I reached out to the company. No a good feeling when you can’t reach customer service..

June 6, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience and we are sorry to hear about the stress this caused. We are glad you were able to reach out and hope your situation was resolved to your satisfaction. We hear your feedback about accessibility and want you to know our team is available by phone at +1 302-261-9613 and by email at support@rejuvacare.com seven days a week. We appreciate your patience and hope to serve you better going forward. RejuvaCare Customer Support

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service! I had a problem with the charges for your product unrelated to Rejuvacare involving my bank. Due to some issues with the bank and the charges I reached out to your Customer Service and a delightful person, named Maira promptly responded even over the weekend and was able to resolve the issue to my satisfaction completely so I could resolve the issues with my bank. This is the type of customer service that encourages customers to do business and continue doing a business with at company.

June 8, 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you so much for sharing your experience! We are so glad Maira was able to assist you promptly and help get everything resolved to your satisfaction. We will make sure to pass along your kind words to her. We truly appreciate your support and look forward to continuing to serve you! RejuvaCare Customer Support

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