I placed Oder on the 1st Feb and up to now today 9th, there is no communication. There call line doesn't go through.l paid Oder and paid courier too and on their website they say they deliver within... See more
Company replied
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See what reviewers are saying
I ordered 1000kw portable inverter(trolley) and recieved a 5000kw wall inverter. Updated review. This company went out of their way to make sure I get the right inverter after the wrong one was se... See more
I bought two 2000W portable inverters on the same day but at different times. For the second one, I forgot to state that the product should be delivered to me. They contacted me and when I told the... See more
I placed an order for some items which was advertised as having more than 20 units in stock. 3 days later I got a mail saying there is actually no stock and they suggested an alternative. I accepted t... See more
Company replied
3.5
Average
62 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can not recommend this supplier.
I can not recommend this supplier based on my recent transaction with them.
I ordered a 410w solar panel based on their online advert and supplied data sheet, foregoing a cheaper 400w panel from another supplier.
They delivered a 400w panel from an unknown supplier with no data sheet.
This may sound trivial, but it is tantamount to false advertising, and where online suppliers stand or fall on their reputation, this supplier is found wanting.
I did point out the discrepancy to them, but did not receive a response.
October 27, 2024
Purchasing
October 25, 2024
I haven't received my order even now
I haven't received my order even now. I was told it was gonna come yesterday (Thursday) then today(Friday) no call whatsoever. I called several times no pick up. I emailed no response. I will never buy anything from you guys.
September 27, 2024
Reply from Offgridpowersolutions
Dear Owen,
We apologize for the inconvenience you've experienced with your order. There were some unforeseen issues related to your delivery location, which caused the delay. One of our team members will contact you shortly to provide an update and resolve this matter. We appreciate your patience and understanding.
Quick delivery and trustworthy as all…
Quick delivery and trustworthy as all online platforms should be
June 5, 2024
Procedure for online purchase was easy…
Procedure for online purchase was easy and perfect
June 4, 2024
Excellent specials on good quality…
Excellent specials on good quality products! A huge shout-out to Barbara and Nathan for being so accommodating when I changed my delivery address - your customer service and regular feedback was exceptional!
FIVE STARS to you with a SMILE!
*****
May 12, 2024
Great prices and excellent service.
May 6, 2024
Great customer service
Great customer service. Goods arrived in good working condition.
February 19, 2024
Great product
Great product, delivered super quickly and a very helpful team - they immediately got back to me when I had a query. I'll definitely be buying from them again.
February 7, 2024
Easy process and fast delivery
August 15, 2023
3KV inverter with 2 Lithium batteries
Quick delivery after purchase and payment. Lovely website with regards to ease of use. Overall a good experience.
May 21, 2023
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