I bought a chair years ago, 2023. A few months back, somebody had transported it into storage and lost all the screws. I have it back and contacted Emily yesterday afternoon. This morning I... See more
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A big HELLO from all of the team at Office Boffins. In busy organisations, we know that office space is constantly evolving. Here at Office Boffins we can help with office furniture that supports the way you work. Office Boffins is hands down, your No.1 place to buy office furniture online. With over a million products available, we have everything you need at competitive prices. From Offices to Schools, Bedrooms to Call Centres We cover all your bases. From office desks and chairs to call centre kit outs, office expansions, renovations and upgrades or even a working from home solution, our knowledgeable team are ready and waiting to help. Call and speak with one of our Boffins to talk through your requirements or use our live chat and we’ll answer your questions in real-time.
Visit Our website Shop Office Chairs Shop Special OffersFree Shipping to UK Mainland
4 Queen Street, EH2 1JE, Edinburgh, United Kingdom
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The desk I bought is of good quality: sturdy and looks hard waring. Should last a long time.
Delivery was swift; ordered on a Tuesday and it arrived the following day.
Was that impressed I've just ordered a new chair from Office Boffins to go with it.

Reply from Office Boffins
The chair was fairly priced, was a decent build and makes our sales manager comfortable at his desk.

Reply from Office Boffins
Very pleased with the office chair, which was easy to assemble, with your instructions.

Reply from Office Boffins
Prompt and good value.
New office chairs arrived next day. They were easy to build, are comfortable and match existing chairs which are already three years old and counting so I know we will get good use from these.

Reply from Office Boffins
Amazing chair and great service! Item next day as promised and very easy to put together

Reply from Office Boffins
Ordered a chair which came next day. Started building it and was going too well, realised I had no bolts.
Called up the support line and Owen answered, I explained the situation and he apologised straight away then said "they usually put the bolts in" and then it clicked - went back and checked. We got disconnected (my fault) and owen called back (but I was well into my "Bob the builder" phase and missed the call.)
Many thanks to Owen for pointing out my mistake. Would return again just as he wasn't at all odd (as some support can be when things are potentially wrong.)
This time it was my fault. Chair is comfy and solid.

Reply from Office Boffins
Comfortable chair. Assembly instructions are primarily in diagram form and positioning of washers is not obvious. There is leeway with the securing of the seat to the back position, though it's not obvious. My first attempt left the sitting area front to back too short. Maybe a YouTube video of the assembly would be good. Shortly after assembly I realised that one of the casters was broken. I phoned them and immediately the dispatch of a new set of casters was arranged. 10 out of 10 for customer service!

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Reply from Office Boffins
Received in quick time from my order, easy to build and looks great thankyou

Reply from Office Boffins
So easy to order. Fab choice of products. They said it would be delivered in 24 hours.... 22 hours later it's on my drive. Lovely office chair. Lots of areas for making it to your specifications.

Reply from Office Boffins
Company buys all its office chairs from Office Boffins
Great service

Reply from Office Boffins
I received the order information and all the queries were dealt with quickly and efficiently. Order was delivered on time as promised and invoice received quickly to allow prompt processing.

Reply from Office Boffins
I ordered a chair the ‘Ergo 2 lever’ for my home office and when it arrived the box was open and seemed like it had been used. When I opened it the chair was dreadful quality, cheap plastics, scratchy hard materials on the seat, rock hard seat - just awful. I complained and returned the item for a refund. I never received the refund and after weekly emails with the company saying they’re sorry and they’ll ‘chase it up’ its been 2 months since they received it and I’ve still not had a refund. Dreadful company - do not use! I’ve had to raise it with my bank to try claim the money back.

Reply from Office Boffins
Great office chair, very comfortable, and so easy to put together in 5 minutes!
Very promptly delivered.

Reply from Office Boffins
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