Office Stationery Reviews 2,189

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, highlighting their high standards and good value. Many people appreciate the competitive and reasonable pricing, often finding better deals compared to other suppliers. The ordering process is frequently described as easy and efficient, with consumers noting the quick and reliable delivery service. However, some customers also noted issues with order accuracy, receiving substituted items when original products were out of stock. A few other people also felt that the customer service was poor, mentioning unreturned emails and difficulties with product returns.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently report receiving exactly what they... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and efficient... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the reasonable and competitive... See more

Order

Clients share positive opinions on order. Many customers report that their orders are sent the same day and... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the fast, efficient, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for your marvellous service. The Pack of ‘2 Black Coloured Parker Jotter Gel Pen Refills’,that I received from you was well packaged, and encased to a high quality. They are neat handwriting... See more

Company replied

Rated 5 out of 5 stars

The goods weren't exactly what was ordered as the manufacturer was out of stock and substituted it with some thing else. The member of the sales team was very helpful, and found out why there had been... See more

Company replied

Rated 5 out of 5 stars

I was searching for a mouse mat that would provide support for my wrist, since I work fairly long hours doing graphic design work. I was delighted to find one that claimed to do this, and have been u... See more

Rated 5 out of 5 stars

We have an account with Viking but I had an email from Office Stationery that caught my eye so decided to try them out. We don't order a lot of stationery so it's good to get a decent price. They have... See more


Company details

  1. Office Supply Store
  2. Envelope Supplier
  3. Furniture Store
  4. Office Furniture Store
  5. Stationery Store
  6. Toner Cartridge Supplier

Information provided by various external sources

OfficeStationery provides all your office stationery supplies at fantastic discounted prices, from pens to paper and office furniture or just a single ink cartridge supplies for your printer. With secure payments and call centre to help, OfficeStationery has over 56,000 lines and are regularly adding new products ready to supply to your business with cheap office supplies. Buy with confidence, we aim to consistently be one of the cheapest office stationery suppliers in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Couldn't have been done better!

A seamless, hassle-free transaction. Couldn't have been done better!

July 15, 2024
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Reply from Office Stationery

We're so glad to hear you had a positive experience! We strive to make every transaction smooth and easy for our customers.

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Rated 5 out of 5 stars

Excellent

Excellent prices, a massive array of goods and super service.

July 19, 2024
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Reply from Office Stationery

Thank you for your kind words! We're thrilled to hear you enjoyed our prices, selection, and service.

Rated 4 out of 5 stars

Items turned up quickly but reduced…

Items turned up quickly but reduced score is due to website stating 7 items were in stock when actually only 5 were. No issue getting refund which was processed efficiently also.

July 12, 2024
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Reply from Office Stationery

We appreciate your feedback and are glad to hear that your items arrived quickly. We understand your frustration regarding the website's inaccurate stock information. We strive to maintain accurate stock levels and apologise for the inconvenience this caused. We're grateful you received a prompt refund.

Rated 5 out of 5 stars

Great

It was quick and exactly what I ordered. Simples. Wish that was always the case. I will use them again.

July 12, 2024
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Reply from Office Stationery

We appreciate your kind words and are glad to hear that your recent order was quick and accurate. Thank you for choosing us and for your continued support.

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Rated 1 out of 5 stars

Wrong products sent

Wrong products sent! Cheaper products were sent than that was ordered. But the same type so can use them!

June 17, 2024
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Reply from Office Stationery

Hello Q1

Sorry to hear that you are not happy. It is never our intention to have unhappy customers.

As you will see by our many positive reviews we pride ourselves on offering the best possible service so it always saddens us to hear of someone who is unhappy.

We can not see that you have made contact with the office via email, live chat or telephone regarding your order. Should you wish to do so we will be more than happy to investigate what has gone on and resolve.

Mistakes very occasionally do happen and should we get notified we will of course resolve in a timely manner.

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Rated 5 out of 5 stars

Highly Recommend

I have used this company for many years across different companies and they have great prices, excellent customer service, speedy deliveries and have never let me down.

June 19, 2024
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Rated 3 out of 5 stars

One of the items I required had its…

One of the items I required had its code changed,the items sent were not suitable.
I had to return them for credit.

May 14, 2024
Office Stationery logo

Reply from Office Stationery

Thank you for taking the time to leave a review. I can see that you have spoken to a couple of my lovely colleagues regarding your order and that the cartridges that were ordered incorrectly by yourself via our website. I am glad to see that they have been safely received back into our warehouse and have been refunded back to your card in a timely manner.

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