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Rated 5 out of 5 stars

Incredible! I have ordered from worn many times and have never been disappointed. There is always someone on hand to answer any questions and the service is incomparable to any of the other companies... See more

Rated 4 out of 5 stars

I would have given five stars but the black 1970 jumper I received had been shrunk by the previous owner so not a true small as I have 2 other smalls to compare with. Now more like an XXS so unable t... See more

Rated 3 out of 5 stars

The item I purchased was amazing but the service isn’t amazing. Take a long time to respond which is a pain when you are wanting to know when the item will be sent. Item turned up and didn’t even know... See more

Rated 5 out of 5 stars

I ordered a wrong size shoes. Realised minutes after placing the order. I contacted the team after 5pm and they immediately actioned it and processed my returns! Best customer service!

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4.4

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 5 out of 5 stars

10/10

Amazing service and the product is as good as new. Worn is the best. The team there are pretty easy on the eye too.

December 7, 2022
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Rated 3 out of 5 stars

The item I purchased was amazing but…

The item I purchased was amazing but the service isn’t amazing. Take a long time to respond which is a pain when you are wanting to know when the item will be sent. Item turned up and didn’t even know it was on its way as notification sent after it had arrived. Means of contact needs to be a lot better as this lets them down

September 16, 2022
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Rated 5 out of 5 stars

Great Staff and beautiful Item

Initially enquired about the size the staff were extremely helpful, delivered with no problems and the item was just as described and immaculate would recommend and a great way to help the environment, providing good quality designer and vintage items at a reasonable price too.

Thank you

June 18, 2022
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Rated 4 out of 5 stars

Item as described

Item as described. Arrived within 2 days.
Answered all my questions within 24 hours.
Would definitely recommend.

May 9, 2022
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Reply from worn.

Hi Kim, thank you so much for your lovely review! We're always looking to improve our service - is there anything we could have done better?

Rated 5 out of 5 stars

Well done Worn.

This was a really easy and efficient service. The item I bought was exactly as described. The right size, clean and above all genuine. I trust Worn to deliver what they promise and I feel I do my bit for the planet by buying recycled. Thank you Worn
Suzy

April 23, 2022
Rated 5 out of 5 stars

Great service

So happy with my beautiful scarf. Great service always x

April 18, 2022
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Reply from worn.

We are so pleased Natasha! Hopefully more goodies for you very soon xx

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Rated 5 out of 5 stars

Incredible

Incredible! I have ordered from worn many times and have never been disappointed. There is always someone on hand to answer any questions and the service is incomparable to any of the other companies I've bought from in the past. I have also visited their beautiful shop and would highly recommend if you are London based. So many on trend/current season items with labels on too!

April 11, 2022
Rated 5 out of 5 stars

Great Service!

Great customer service. I had a couple of questions before placing my order, and they were able to assist me- on a Friday night! Speed delivery and the item arrived exactly how it was described.

April 11, 2022

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