ABSOLUTELY HORRIBLE
ABSOLUTELY HORRIBLE. OWE US REFUND BUT WON'T PAY US.
In last Feb 2025, we contracted for 60 leads a month starting in March. Got less than half the leads.
They charged us automatically for April but I was able to get a refund because we had less than HALF of the promised leads in March.
They attempted to fix the problem by ADDING MORE zip codes. That did not work. In fact, we ended up with even few leads. Seeing the trend, I reached out to them asking to not be charged for May. But they did anyway! They CHARGED US ~1000 for May even though they knew they had yet to deliver for March.
Upon getting them on the phone, they said, they won't charge us again but will just work to fulfill the remain leads owed to us.
They also told me they NEEDED TO DROP the number of zip codes... citing that the reason for the lack of performance was that we had too many zip codes. Remember, they're the ones that requested more previously.
During this time, they generated almost no leads. Then upon my complaints, they sent me emails saying we need to ADD ZIP CODES! So they've swung back and forth now 3 times now. They clearly didn't know what they were doing.
Despite my ongoing requests for refunds, they refused. I also reached out to their parent company constellation1.com. No reply.
TO DATE, they have yet to fulfill the one month's worth of leads even though they took two month's worth of payments. And they refuse to refund.
BUT WAIT... THERE"S MORE. Most of their leads were garbage. They promised to nurture those leads through an AI. But there's no nurturing that we can tell in speaking to the leads. And a lot of the "leads" include people who didn't submit their names or email addresses. So they are not great leads to begin with. But some of the leads don't even have a name. Some are clearly fake. The point is... their leads are garbage. As someone who has led marketing teams for small, mid and large enterprise organization for the last 25 years... I can tell you these guys are providing absolute garbage leads.








