Off The Drive Reviews 76

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Tried to use the website, entered registration- correctly - and it said it wasn't correct try again - did so using a space - same message. Closed abd trued again - same message and 'no vehicle with th... See more

Rated 5 out of 5 stars

Very impressive service !! I had actually just advertised my Porsche GT3 on autotrader (expecting lots of time-wasters) and within an hour had a call from Chris who made me a great offer including col... See more

Rated 1 out of 5 stars

Offered me for my Audi for sale on autotrader, I accepted the offer then he didn’t return my calls, terrible waste of time. Typical car dealers Now their reply is lies, there was no offer to wai... See more

Company replied

Rated 5 out of 5 stars

Chris made the car selling process very easy. All very professional: from request for valuation, reasonable offer made, offer accepted, car checked, money paid and car collected. The whole process too... See more

Company details

Written by the company

Off The Drive streamlines car transactions for dealers and sellers. Dealers get real-time access to vehicles, while sellers connect with motivated buyers. It's automotive efficiency at its best. 🚗


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3.1

Average

TrustScore 3 out of 5

76 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Value for money and service

We looked around at the usual suspects, when selling our car, then stumbled upon, Off the Drive. Glad we did. Got a fair price. Made things really easy, from beginning to end. Highly recommend.

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Really professional A++++

Really professional.

They gave me an offer on my car, 3 days later the dealer was at my door and the money was deposited into my account with no fuss.

High recommend and would most definitely use them again!!

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Off the drive were very quick and easy…

Off the drive were very quick and easy to deal with, there's no pressure to sell your car, no haggling or extra fees. They deal with everything so there's no stress of trying to sell the car yourself. Would definitely recommend and use again.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great service 👍

I was a bit skeptical at first because of my experience with "WBAC" but these guys gave me the best offer and did not give me any hassle, they took the car and sent the moneys over in an instant. I would highly recommend if you are struggling to sell your car :)

October 4, 2022
Unprompted review
Rated 1 out of 5 stars

Beware!! Scam Company!!

I sold my GLC to them recently. They said the android headunit was not the original mercedes screen and requested me to post the original one for swap.

However, when I posted the screen out, they do not take my phone nor reply me in whatsapp.

Also, when someone came to collect the car, the staff said there will be a confirmation letter to be sent by email on the same date saying that the car being collected etc to protect me if a ticket to be sent after they collected the car, it can proof that car being sold.

However, no such email / letter even the person via whatsapp saying will draft such letter soonest.

The car is now up in autotrader showing the description “Apple Car Play& Android Auto Upgraded Screen with Google Access”

I believe its not the car buyer’s request to swap the screen, its the middleman’s idea to scam my screen.

Here is their details:
FAO Jonmel Benjamin
Kerv Capital
Unit 1 Pavilion Business Park
Royds Hall Road
Leeds
LS12 6AJ

Becareful if you’re going to sell your car, don’t use this irresponsible company!

Update: soon after I posted a review here, someone from offthedrive texted me saying the person I contacted was on leave, and s/he is asking me to rewrite the review and drafted a review for me to post.

I refused to do so and asked for the screen swap, s/he said not going to “help” me get the screen back because I didn’t rewrite the review.

They said a few times a hole was found in the cupholder of the car, IT IS THE ORIGINAL PARTS FROM MERCEDES. THERE IS HOLE.

I hope everyone to see how professional is this company and how reliable are they.

September 8, 2022
Unprompted review
Off The Drive logo

Reply from Off The Drive

Hi Anthony,

It is a great shame that you have left this review, especially considering we successfully sold your car, had it collected and paid for (full asking price) in less than 20 minutes. On the day of collection you were happy with the process and the fact that we provided a quick turnaround for your car. We turned up on time, we did not haggle the price of your vehicle and provided an efficient and professional service.

As you know, you sold your mercedes with an aftermarket screen attached and did not inform us or the buyer of this, and kept the original screen in your garage.

Therefore the buyer of your vehicle requested you send them the original screen so that they may swap it over if required. Whoever fitted the aftermarket screen drilled holes through the cup holders and unfortunately did not do a very professional job. So when the buyer of your vehicle tried to remove this screen they discovered holes in the dashboard and cup holders.

In order to prevent any further damage, they are attempting to sell the car with the current screen on it and have told you that they will return whichever screen is not sold with the car. You have since written this review and called us a scam company which is completely untrue.

Considering the smooth and simple process we provided when selling your car - it is deeply concerning you would write such a review for a company.

UPDATE:-
Anthony, you said you would amend the review to something that is truthful, so we have evidence of you admitting you were not truthful before. By all means leave us a 1 star review - that we cannot do anything about. But threatening us with negative, misleading and false reviews is something we will simply cannot tolerate.

Kind Regards,
Off The Drive

Rated 5 out of 5 stars

Great service

Great service, and easy from start to seeing my car being driven away by the buyer. Agreed valuation was not knocked down, money in bank before keys handed over, and no silly admin or bank transfer fees to pay!

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional from the moment I…

Very professional from the moment I sent a valuation request, followed up and introduced the buyer to me. Buyer arrange a time and collection and payment was flawless. Highly recommended and a perfect 5 star review.

November 6, 2021
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, fast and hasslefree. Then, a smooth process and collection. Would definitely recommend.

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent communication throughout

Definitely recommend off the drive.
Chris was very helpful, and offered a fair price on my BMW. They collected my car with absolutely no fuss whatsoever. Excellent communication throughout. I wish I knew about them sooner. Thanks chaps.

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

Very impressive service !

Very impressive service !! I had actually just advertised my Porsche GT3 on autotrader (expecting lots of time-wasters) and within an hour had a call from Chris who made me a great offer including collection - which i said yes to. The car was literally "off my drive' within 3 days for the full amount originally offered ! Cannot fault it. Thanks again, ill be back with my next car too !

September 1, 2021
Unprompted review
Rated 1 out of 5 stars

Time wasters, accepted the offer and nothing happened

Offered me for my Audi for sale on autotrader, I accepted the offer then he didn’t return my calls, terrible waste of time. Typical car dealers

Now their reply is lies, there was no offer to wait for, investigation needed!
Unbelievable, credibility in tatters also!

Happy to post “off the drives” text to anyone that requires more information, there was no security checks, there was no real offer!

August 25, 2021
Unprompted review
Off The Drive logo

Reply from Off The Drive

Dear Julian,

Thank you for your review and we are sorry you feel this way.
In your case, we are talking about a £110,000 Audi R8 which one of our top buyers had made an offer on. Obviously there are a number of security checks that need to occur before a buyer can simply bank transfer that volume of money, this is standard industry practice.

These security checks typically can take up to 48 hours before we can confirm a collection date, I am very surprised that this was unacceptable to you.

It ultimately depends on how you value your own time and if you were looking for an instant cash transfer for you car, you should have considered taking it directly to WBAC to accept their offer, which was circa £15,000 less.

Kindest Regards,

Off The Drive.

Rated 5 out of 5 stars

Sceptical at first.

Sceptical at first.
But they surpassed my expectation , in giving me a good offer on my Car with little fuss
& When they got outbid , I gave them 1st refusal at the new higher price , which they also met quibble free.
Will use them again.

June 7, 2021
Unprompted review

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