OH Flora Reviews 354

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their fantastic quality, unique designs, and the humor they bring. Many people appreciate the efficient ordering process and the prompt, reliable delivery service, often receiving their items quickly and well-packaged. The overall service is frequently described as excellent, with consumers enjoying the personalized touch and the wide selection of items available. However, some customers experienced issues with their orders, including delayed deliveries or items not arriving as expected. A few people also mentioned dissatisfaction with the quality of certain products upon arrival, noting discrepancies between online descriptions and the actual items received.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the excellent quality of items like... See more

Order

Reviewers mention positive feedback about order. Many customers praise the easy ordering process, prompt... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speedy and prompt... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Service

Clients share positive opinions on service, consistently praising its excellence. Many reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have always had a good experience with Oh Flora, products are fantastic, my husband buys your calendar every year and we have bought various items too. Wax melts,( with wonderful names), pens, etc.... See more

Company replied

Rated 5 out of 5 stars

I must apologise for my negative review. I was confusing your company with another company called Flora something or other who sell bouquets 💐. I have had some sweary greetings cards from Oh Flora be... See more

Company replied

Rated 5 out of 5 stars

I have ordered your Calander now for the past 7 maybe 8 years as a Christmas gift to my Mum (she absolutely loves it as she's a nutter) we look forward to reading the monthly captions and yave a gi... See more

Company replied

Rated 5 out of 5 stars

I recently ordered some pens from Oh Flora, having bought various items in the past for Christmas presents. As usual, they arrived super quick and are fantastic quality. I have a list of things I’m o... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

354 reviews

5-star
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1-star

Replied to 64% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Communication rather lacking!

Ordered on 23rd May and, apart from an immediate confirmation e mail, I heard nothing thereafter (no despatch or tracking details). I know that Easter took up a few days but there were enough 'working' days for the order to have been sent. I sent 5 e mails asking for an update as one of the items was for a birthday gift....no response. I had to buy a replacement gift and tried to cancel the order but I then had tracking from Royal Mail which indicated that the parcel had been sent Wednesday 8th - the day that I finally had a reply from sender. The items were nice but I would have appreciated much better and more timely communication.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a mother's day card and a fun…

Ordered a mother's day card and a fun sweary birthday card and key ring for a mate at work .Arrived in plenty of time for mothers day in a good reinforced envelope so it didn't bend and the key ring was in a bubble wrap envelope inside original packing .Cards are of excellent quality and great vibrant print ,same with key ring. I've ordered before of this lady and her products are great value and fun ,never had an issue and WILL definitely be ordering again in the future. Thanks Oh Flora ☺️

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Scammer!!!!!!!

Ordered an item last Thursday- website says 6 days delivery max.

Contacted the owner on Monday to ask for an update regarding my item as I had received nothing since my purchase email. Not an update or delivery or shipped notification- nothing.

Emailed the owner she replied “I can confirm that your items been engraved and is ready to be shipped tomorrow” this was Tuesday evening

It’s now Thursday and 4 emails later and I’ve had no reply, not an update or anything. I’ve asked for an update and for a refund and I’m now getting ghosted.

To be honest I’m wondering if she is a scammer!!
Stay clear!

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a card didn’t arrive

Ordered a card, it never came. The email address for support just has everything bounce back. The Facebook doesn’t take messages. No way of contacting them so they can take your money and run. Buyers, be aware.

February 1, 2026
Unprompted review
OH Flora logo

Reply from OH Flora

Hi Kate, I've checked my FB messages and can't see anything. Can you double check the email you're using? It's hello@oh-flora.com I've got emails coming through so perhaps there was a typo?

I'd be more than happy to help if you can send your enquiry.

Rated 5 out of 5 stars

Calendars

I have had the calendars for a few years and I love them. They are really good quality and delivered very fast. I just love the quotes on them as they are so me! Highly recommend them

January 6, 2026
OH Flora logo

Reply from OH Flora

You're so kind - thank you!

Rated 1 out of 5 stars

I am really not sure what is going on…

I am really not sure what is going on but ordered a week ago. Nothing arrived Chased, sent messages, emails. No reply yet managing to constantly upload on their fb?? I have ordered many times before and no issue, think I will have to get the bank involved.

January 6, 2026
Unprompted review
OH Flora logo

Reply from OH Flora

Hi Debbie,
I'm sorry you felt the need to leave this review but I do understand as I know I missed your email last week. I am still dealing with your enquiry and hoping to have a resolution for you very soon.

Rated 1 out of 5 stars

No delivery updates and no replies

Ordered before Christmas, and hoped for delivery before but understand that I missed the cut off, still nothing received as of 7/1/26.

Emailed to politely ask for an update on the 2/1/26 and have no reply.

My account says it was shipped on the 6/1/26, Shop says it's not been shipped yet and as I paid for Royal Mail 24hr if it was in fact shipped on the 6th I would assume I should have it by now.

Poor all round, must be unlucky with all these other amazing reviews.

December 19, 2025
Unprompted review
OH Flora logo

Reply from OH Flora

Hi Jason, I completely understand your frustration. Your order was placed after we'd closed for Christmas and your email was received before we reopened. I can see that your order arrived the day after your review was left.
I am very sorry if you felt ignored, that's never my intention. I do hope you liked your order.

Rated 1 out of 5 stars

No item and terrible customer service

Ordered before the Christmas cut off date,
Have not received my order.
I have messaged via Facebook, instagram and email which had one response and then has been ignored since.
However have been posting to their Facebook and instagram pages consistently
Terrible customer service
Hopefully I will get a refund
Would not use again or recommend

December 24, 2025
Unprompted review
OH Flora logo

Reply from OH Flora

Hi Claire,
I'm so sorry, if this still hasn't been resolved, please reach out again via email and I'll personally deal with it for you. Flora x

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service! My bauble arrived damaged and they didn’t hesitate to send a new one out! Would totally recommend!

November 24, 2025
OH Flora logo

Reply from OH Flora

Thank you so much x

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