Ohcools Reviews 5

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't order from this company

My order didn't arrive. Tracking OK until it got to the UK then it was returned. I sent emails to the company, but to get a placement order they wanted me to pay again. So I asked for a refund and they have offered £8.81. Please do not order anything from this company.

January 8, 2026
Unprompted review
Rated 2 out of 5 stars

Non delivery

Ii ordered a mug from this company. was kept informed about the tracking until it reached the UK.
Courier failed to deliver for some reason and was sent back to sender.
I requested that they resend or refund my payment. Heard nothing since, not replying to my emails any longer . I have emailed them twice since and nothing.!!
Will never use this company again.

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Good not fit for purpose

Ordered 2 mugs that state make a sound when you take a sip.
Looked amazing, however when they arrived they were just 2 normal mugs

Tried to resolve the problem as they were not fit for purpose ,the company responded but offered me £5 refund.
I tried several emails later asking for a return address and full refund but they would not listen they then offered me £8 refund and that's the best they couldn't offer me.
They would not acknowlege the fact that the mugs were clearly not what they were advertising.
To be honest I couldn't be bothered to waste my time any further.
They are a total scam and I would not bother with them.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudsters

Ordered 2 items, one arrived, the other appears to be lost in transit. Company wont refund. Logged a PayPal complaint and was refunded eventually. Don't touch them with a bargepole.

October 22, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look