It's just too difficult to earn Ohm points, especially in the fall/winter when we aren't really consuming much electricity anyway. We turned off several lights during the last Ohmhour (which are far... See more
Company replied
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I like the idea. But oh connect could be smarter about giving credits to people who are already top energy savers. The current algorithm seems to only count individuals historical record. It probably... See more
Company replied
Got this from ohm connect 07.16.2023 8:06 PST Your results are in! We've calculated the results for your recent OhmHour on Friday, Jul 14, from 7 - 8PM. Unfortunately, you did not save enough en... See more
Company replied
It’s a great way to save money and it makes it fun for the whole family to get involved and help save energy. Plus they give us our results within 24hrs after the energy saving hour ends so we can see... See more
Company replied
Company details
Written by the company
OhmConnect is a free program that rewards you for saving energy when it matters most. Sign up today at ohmconnect.com and connect your utility account to start earning rewards. Join our community that loves being smart about savings and electricity!
Contact info
371 3rd St 2nd Floor, 94607, Oakland, United States
- support@ohmconnect.com
- ohmconnect.com
3.4
Average
2K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from OhmConnect
Hi Michael, we appreciate you leaving us a review! We're happy to hear that our team was able to assist you in getting connected. We hope you enjoy OhmConnect and don't hesitate to reach out to one of our help channels if you have any questions. Thank you for choosing OhmConnect!
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I had an issue with my account and no…
I had an issue with my account and no one has still yet to help me. They pretended like they were going to help me and handle my issue, but they did it
December 1, 2022
Reply from OhmConnect
Hi Breanna, thank you for taking the time to leave us a review. We're always happy to assist our members with their inquiries. It looks like the specific account issue you were experiencing required a two-week waiting period to rectify itself, which our team mentioned in our communications with you. With that said, I've put a note on your account so that our team can follow up and assist you further. Looking forward to speaking with you more!
Great customer service
They give you tips on how to save money on your electric bill. They have a rewards program when you cut down on usage. They inform you when your bill has been paid. I'm a new customer so haven't had a lot of experience with them except what I already stated. I'm pleased with them overall and look forward to doing business with them.
December 30, 2022
Reply from OhmConnect
Hi there Kimberly, welcome to OhmConnect! We're glad to hear that you're pleased with your experience so far. If you ever have any questions about OhmConnect or about your account, please feel free to reach out to one of our help channels and our team would be more than happy to assist you. Have a great day!
I appreciate the opportunity, but…
I appreciate the opportunity to earn extra money back for saving but I highly dislike that we can loose reward points when we end up not making the save quota.
December 29, 2022
Reply from OhmConnect
Hi Catrin, we just wanted to update our response because our team has reached out to you via email with more information about the negative Watts aspect of our program. We hope you found that information helpful. Reach out to our help channels if you have any other questions, and our team would be happy to assist you!
Startup and initial billing.
I was very pleased with the ease of changing from another company to Ohm and the rate/kw that I received from Ohm.
November 15, 2022
Reply from OhmConnect
Hi Dan, thank you for leaving a wonderful review! We're glad to hear that you are enjoying the rate/kw you are receiving and that it was an easy change over. Thank you for choosing OhmConnect, we're happy to have you as part of the OhmConnect community!
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Limits are good when it comes to electrical usage!
I’m loving being able to limit the electrical usage and flow around our house!
December 29, 2022
Reply from OhmConnect
Hi Taylor, thank you for this great review! We're happy to hear that you're enjoying limiting your electrical usage, that's exactly what we hope for. We appreciate you as a member and all the work you do to help the grid in its time of need!
Didn’t make any sense to me….just a way…
Didn’t make any sense to me….just a way to have people buy smart home gadgets
December 2, 2022
Reply from OhmConnect
Hi Nancy, we appreciate you sharing your feedback about OhmConnect. We're a free program that rewards people for saving energy when the grid is stressed. We'll send you an alert for an event and you can choose to power down your unnecessary devices and appliances, or we can do the powering down for you through the smart devices that you link to your account. When you save energy, we reward members with Watts that can be redeemed for various goods such as gift cards, smart devices, cash via PayPal, and more! If you have further questions about how OhmConnect works, please feel free to reach out to one of our help channels and our team would be happy to chat with you further.
Not perfect but not bad either.
I like how I can reduce my energy usage with Ohmconnect. The rewards are enticing, and saving energy using Ohmconnect is simple and effective. However, I wish there were more Ohmhour opportunities. Also, sometimes it is hard to save during Ohmhours because my energy usage is already low. I don't like losing my points when there wasn't much I could do to save, other than leaving the apartment and shutting off all electronics.
December 22, 2022
Reply from OhmConnect
Hi William, a quick update as it looks like our team was able to share tips for saving energy as a low-energy user, we hope you found that information helpful. Again, we're glad to hear that you find saving energy with OhmConnect to be simple and effective! As a reminder, OhmHour opportunities depend on when the grid is stressed, so there tend to be more OhmHours in the warmer months when people are using more energy at home. Please feel free to reach out to us if you have any other questions or concerns!
I have seen no real incentives to…
I have seen no real incentives to continue. I’m waiting to see if my PGE bill goes up. If so, I’ll be canceling this.
December 27, 2022
Reply from OhmConnect
Hi Donna, thank you for leaving us a review. Our members enjoy redeeming their Watts for rewards such as smart devices to help you save even more energy, gift cards, giveaway prize entries, and even cash via PayPal. Energy-saving events (a.k.a. opportunities to earn Watts) in your area may be less frequent in the colder months because the grid isn't as stressed as it would be in the summer months. So, it's likely that you may feel more incentivized in the warmer months! With that said, we respect every member's decision to do what they believe is best for their household. If you ever need any assistance with your account, please reach out to one of our help channels and our team is more than happy to assist.
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Transform blew 2 times this mth other…
Transform blew 2 times this mth other areas put for hrs.
What are we paying for!
December 1, 2022
Reply from OhmConnect
Hi Lisa. Oh no! We would love to chat with you further about your experience and provide any assistance we can. Please check your email when convenient as a member of our team has reached out with more information.
Received far fewer watts than actual
I received far fewer watts than what was emailed to me based on my power savings. This has been going on for a while
December 23, 2022
Reply from OhmConnect
Hi Ishminder, thank you for sharing your experience with us so far. We can see that you've recently emailed us with more details about your experience, and a teammate will follow up with you shortly. Looking forward to assisting you!
My experience with ohm connect was…
My experience with ohm connect was great no problems for anything or with anything at all, I absolutely love 💗 having oh m connect because it is always saving me and my mom $ on our electricity bill saving us Watts as well, surprised 😯 about exactly how much Watts my mom and I have and continue saving and making sure that we have Watts saved and continue to only use electricity 🔌 that is needed to be only used.
December 21, 2022
Reply from OhmConnect
Hi Jill, thank you for leaving us this amazing review! We're so glad that you have been having a great experience with OhmConnect and that you and your mom have been saving money and energy. That's exactly what we hope for! We truly appreciate all the hard work you do to save energy and help the gird in its time of need!
Nothing to like
December 22, 2022
Reply from OhmConnect
Hi Dustin, we're just updating our response because a member of our team has reached out to learn more about your experience. Again, we appreciate you taking the time to leave us a review, and we would be happy to clarify any questions or concerns you may have if you reach out to one of our help channels.
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Satisfied customer
Easy to sign up, simplified account management, and understandable billing.
December 21, 2022
Reply from OhmConnect
Hi Maria, thank you for this awesome review! We're glad to hear that you found OhmConnect to be easy to sign up and that we have understandable billing. Thank you for choosing OhmConnect, we're happy to have you as part of the OhmConnect community!
Still have not received my…
Still have not received my google/connect dashboard for signing up.
Too many texts too
December 6, 2022
Reply from OhmConnect
Hi Diego, we just wanted to update our response as a member of our team has reached out with more information. If you have any other questions please feel free to respond to our email thread or reach out to one of our help channels and we'd be happy to chat.
Very easy to use interface and I…
Very easy to use interface and I appreciate the incentives.
December 21, 2022
Reply from OhmConnect
Hi Valerie, thank you for this great review! We're glad that you find our interface easy to use and you've been enjoying the incentives. We truly appreciate all the work you do to help the energy grid in its time of need!
Accurate and Reliable
It tells me how much electricity my devices use. I can manage devices connected remotely
December 20, 2022
Reply from OhmConnect
Hi Manish, thank you for this awesome review! We're happy to hear that you are enjoying controlling your device remotely and learning how much electricity your devices use. We appreciate all the hard work you do to save energy!
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I appreciate the connection to the…
I appreciate the connection to the company and feel that you respect your customers.
December 20, 2022
Reply from OhmConnect
Hi Sandy, thank you for the wonderful review! We love our members, and are grateful to have you as a part of our community. Thank you for enjoying our program, Sandy!
I like the way the new thermostat…
I like the way the new thermostat works. My water is always hot now.Nov - Dec 2022.
December 1, 2022
Reply from OhmConnect
Hi Sharron, thank you for this great review! We're so glad that you are enjoying your new thermostat. We appreciate all the hard work you do to save energy!
Bait and switch tactic, offer not honored
You offered me a $5 monthly credit if I signed up via a Google nest message, but when I signed up within days and asked for it, I was told that offer was not active. It was a total bait and switch tactic. Not cool at all.
November 13, 2022
Reply from OhmConnect
Hi Miranda, thank you for sharing your experience with OhmConnect. It looks like you've chatted with our team about this offer. We understand how this may feel like a bait and switch, however, as we mentioned in our communications, the offer you were referring to was no longer current. We do greatly appreciate you bringing this to our attention because we were able to work with Google to get it removed. With that said, you can still participate in OhmConnect to earn other rewards and cash. If you have further questions, please don't hesitate to reach out to us at one of our help channels.
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