"Oh my valentine " what an amazing thing Francesca does! I have had multiple purchases from her, and each Teddy has brought sooo much joy and a lovely memory for those missing a passed loved one 💔 I... See more
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Excellent gift, knowing I waited along time I was kept updated which gave me resurrance that my gift was being made with extra care and was truly wonderful moments to give to my boyfriend as keepsak... See more
Wish I could give 10 stars... I ordered a bear for my newborn as sadly both my dad and partners dad have passed. I can honestly say, the bear far outweighed my expectations. This small company is incr... See more
Got a soppy email stating they were not doing very well as a company and were offering to previous buyers that they can purchase the picture as a digital copy for £5. Which i thought why not. Purchase... See more
Company details
Written by the company
Der OnlineShop für personalisierte Produkte 💖 Handgemacht in Deutschland
Contact info
Berlin, Germany
- ohmyvalentine.com
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Hasn’t replied to negative reviews
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Amazing Products!
The stuffed animals I ordered turned out AMAZING! It did take while to get here, but it was WELL worth the wait! My kids are going to be so excited and touched when they get these as they are in remembrance of their dad who passed away.
Great product
Great product, lots of communication from Francesca. From my personal experience with this company, I would use them again and would recommend.
Item is great good quality and nice…
Item is great good quality and nice touch gift bag will shop here again at some point
👍👍👍👍👍👍👍👍👍
Amazing experience with this company,I…
Amazing experience with this company,I ordered three items from them.yes it was some delay but always emailed me with an update.my girls love there items and I love mine.100% would buy again from them.
Stuffed Sloth
I ordered a Sloth with my adopted daughters deceased bio fathers pic on it. It turned out beautifully and the sloth is so soft. I enjoyed the little thank you note and treats that were in the package as well. I will more than likely order again for other occasions.
Fantastic quality and great service
Fantastic quality and great service. Would recommend very highly
I bought a bear for my daughter and I…
I bought a bear for my daughter and I have to say the wait was worth it. The detail of the work is exceptional, I appreciate all the time and dedication it took to make this memorable bear for my daughter. I will definitely be ordering again.
Ordered two stuffies as Christmas…
Ordered two stuffies as Christmas gifts. The customer service and communication is amazing. The stuffies are beautiful. Perfect for a grieving family member.
Absolutely blown away by my purchase…
Absolutely blown away by my purchase from Oh My Valentine 😍! Such a perfect gift for my neighbour as a memory for her husband at Christmas! From purchasing to delivery I was informed of each step. Arrived earlier then expected. Great quality & a little sweet treat was included which is a great touch! Thank you so much 🖤
Amazing
Amazing! So talented! I am obsessed with how the bear came out! Thank you so much!
Absolutely beautiful present and…
Absolutely beautiful present and excellent quality. It’s not left my daughters arms since and my mum now wants to order one for herself . Thankyou
I ordered the hug from heaven bear for…
I ordered the hug from heaven bear for my best friends( who is like a sister to me)baby boy who is 5mths old for christmas, with a picture of him and his uncle who passed away tragically years ago,his mother has been distraught losing her brother until the day he was born and is now feeling so much joy with him but also sad that her baby boy will never meet his uncle,this bear is a way for him to always hold his uncle close and grow up with not just hearing about him but feeling like he knows him by seeing himself and his uncle on his bear everyday,his mother absolutely loves it,it means the world to her and it will to him as he grows up as well,thankyou so much Ohmyvalentine for doing such an amazing job,greatly appreciated X
Purchased on 2nd December and paid for…
Purchased on 2nd December and paid for priority shipping and have still not received my item. In tracking it says order received, not even been shipped. Have emailed and had no response. Would really like some reassurance my order is on its way even if it means waiting a little longer but after reading other reviews I am starting to think I will never receive my order and will have to make a claim back via credit card company.
UPDATE: Received a reply to my review to inform me that several emails had been sent to me requesting a new image. I have checked my spam/junk and do not appear to have any emails, however, I have sent an email containing two images (the seller can pick whichever is best) so I am hopeful my daughter will receive her teddy before Christmas with any luck. I will update again when I know more.
#OMV-16059

Reply from Ohmyvalentine
Not happy with companies service
I accidentally ordered two sent an email to cancel one and someone by the name of Connie said she would have to check with her boss and I never heard a thing back from her! Emails weren’t getting answered then they stated they sent out another Email which I never got and it wasn’t in my spam or trash folder. So I was not happy and thought this was all a scam but to my surprise I got what I ordered today in the mail and it was my double order since I couldn’t cancel one. It took from 11/11/24 until 12/18/24 to get it. I have to say they are adorable and I really like them but they need better customer service!

Reply from Ohmyvalentine
I ordered on the 1st of December and…
I ordered on the 1st of December and it came abit slow but it made it for Christmas and it beautiful thanks alot for a great product

Reply from Ohmyvalentine
Tears to my eyes
I ordered one of the hug from heaven bears. Oh my god! It was amazing. It's a Christmas present for my daughter. My eldest daughter passed away 8 years ago and every Christmas we get our youngest daughter a gift from heaven for her. This year I found hug from heaven bears. It was so amazing. I sent in a picture of both of my daughters, taken 8 years apart. They made it look like they were really hugging on the teddy.

Reply from Ohmyvalentine
Made with love
Omg these bears are perfect and so cute. It did take a long time however the communication from ohvalentine was really good. Tbh I cam see why they take a long time because the end result is amazing. Thank you so much amazing team putting all your care into making these memorable gifts xxx

Reply from Ohmyvalentine
This company allowed my daughter and…
This company allowed my daughter and her grandma to meet for the very first time..my heart hurt but burst with love the second I opened the box. I couldn't recommend anymore if I tried! Thankyou so much! 🥹

Reply from Ohmyvalentine
Amazing customer service
Amazing customer service. Delivery takes a few weeks but oh my valentine kept in touch and updated me the whole time! Well worth the wait as the bear I received is better than I expected. Thanks you very much

Reply from Ohmyvalentine
Great product and great company
Ordered a bunny for my little girl who is struggling with the loss of my dad. Quality is amazing and despite it taking a bit longer than expected from Germany - uk due to high volume of orders the company kept in touch every step of the way to avoid any worry of not receiving the item. Thank you so much

Reply from Ohmyvalentine
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