Oil Tank Warehouse Reviews 

74
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very helpful over the phone and received quickly within timescales. Teething problems setting the device up but that was due to my tanks air vent and extra coupling required with a larger offset when... See more

Rated 5 out of 5 stars

Great products and prices for Oil Tanks, recently purchased a HAWKi monitor and then a gateway for remote interrogation. Fast service and attentive customer services. Happy to recommend

Rated 5 out of 5 stars

What I would call old school proper customer service. Ordered an oil tank monitor. It set off for the Royal Mail depot but travelled no further. I dropped an email to Tim who said he’d look into it. N... See more

Company replied

Rated 5 out of 5 stars

Went to check the oil level as my Apollo gauge not working accurately noticed previous delivery had dropped the cap down the side of my bunded tank .went online for 4inch a cap 11/12/25 and the modifi... See more

Company replied

Company details

  1. Heating Equipment Supplier
  2. Agricultural Product Wholesaler
  3. Oil Store
  4. Plumbing Supply Store
  5. Rainwater Tank Supplier

Written by the company

At Oil Tank Warehouse, you’ll discover high-quality products at unbeatable prices! As a family-run business, we aim to be your “one-stop shop” for all your liquid storage needs. Explore our extensive range of tanks suitable for various applications, and we don’t stop there! We also provide the fittings and accessories needed for complete installation. By being approved by a number of brands such as, Harlequin, Titan and Deso we can offer a diverse selection of oil, diesel, kerosene, and biofuel storage tanks in the UK. Our inventory includes bunded oil tanks, single skin oil tanks, and diesel dispensing tanks from a variety of manufacturers. Whether you need a tank for your home, farm, or business, or for fuel, heating oil, or water applications, we have the perfect solution for you."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.7

All reviews

(74)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered some parts

Ordered some parts, wasn't until after we found the item was not needed. Had to cancel the item.
This was effortless. They was very helpfull and refunded us in the same week.

December 28, 2025
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Reply from Oil Tank Warehouse

Thanks James. Glad we could make the cancellation quick and hassle free. These things happen, so it’s good to hear it was sorted easily.

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Rated 4 out of 5 stars

Great price and speedy delivery!

Bought an Apollo Smart Oil Monitor - price was very competitive, shipped and arrived very quickly and item is now fully installed and working smoothly! Only reason it isn’t a 5 star is because the item wasn’t sealed and there were no instructions inside. Luckily, I was removing an older Apollo monitor and so had instructions from the last one! Otherwise, VERY happy! Thank you

January 13, 2026
Unprompted review
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Reply from Oil Tank Warehouse

Thanks Charlotte, really pleased you were happy with the price, quick delivery and that everything is installed and working smoothly. Thank you for flagging the packaging and missing instructions too. These units come to us exactly as they are supplied by the manufacturer, so the box is normally just held shut with the cardboard tabs rather than taped. I am not sure why the instructions were not included in yours, but I have taken the liberty of emailing you a copy of the manual so you have it to hand.

Rated 4 out of 5 stars

Warning triangle

Quick and efficient delivery.
Easy to fit.
BUT the warning triangle (static) has not gone away

December 30, 2025
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Reply from Oil Tank Warehouse

Thanks Patrick. Glad the delivery was quick and fitting was straightforward. The warning triangle is most commonly shown if the unit is not sitting completely level, although it can also appear during the first update cycle and then clear after the next successful reading. If it does not disappear, please get in touch and we will help you get it sorted. No rush either, you are covered by a 1 year warranty.

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Rated 5 out of 5 stars

Very helpful company to deal with and…

Very helpful company to deal with and fast delivery of item ordered. Highly recommended!

December 28, 2025
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Reply from Oil Tank Warehouse

Thank you for the recommendation. Really pleased you found us helpful and that your order arrived quickly.

Rated 5 out of 5 stars

Great price & far delivery

Great price, delivered fast and smooth online process

November 24, 2025
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Reply from Oil Tank Warehouse

Thanks Mark. Great to hear the price, delivery and ordering process all ticked the right boxes.

Rated 5 out of 5 stars

Quality Service and Item

Went to check the oil level as my Apollo gauge not working accurately noticed previous delivery had dropped the cap down the side of my bunded tank .went online for 4inch a cap 11/12/25 and the modified replacement arrived 13/12/25. removed old mountings and it was done in half hour. I dropped the rubber pads but had an old gasket I could cut. will be ordering a Magnus hawk gauge next to bring it up to date

December 13, 2025
Unprompted review
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Reply from Oil Tank Warehouse

Thanks Steve, that is a great bit of problem solving on your part. Glad we could get the replacement out quickly and that the install went smoothly. We will look forward to helping again in future!

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Rated 5 out of 5 stars

No Problems.

No Problems.
Helpful person on sales line. Monday
Easy order on website. Monday
Deiivered on the day requested( Thursday) before 9am
I call that excellent service.

November 28, 2025
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Reply from Oil Tank Warehouse

Thanks for the detailed review. Same day despatch, fast delivery and a helpful voice on the phone is exactly what we aim for. Glad it all came together nicely.

Rated 5 out of 5 stars

Great service & competitive prices

I've used this company twice now. Both times I needed some advice before ordering and they were excellent - extremely knowledgeable and helpful.

Products were despatched immediately, and when I needed more help, again they were very responsive and my issue was resolved quickly.

Great company to deal with - I couldn't recommend them more highly.

November 4, 2025
Unprompted review
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Reply from Oil Tank Warehouse

Thanks Richard. Always happy to help before and after ordering, and really pleased everything was turned around quickly. We genuinely appreciate the recommendation.

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service from Tom - I enquired about delivery late afternoon on Monday - Tom came back to me first thing Tuesday - ordered items Tuesday afternoon and goods received today (Thursday) to Northern Ireland. No fuss which is really unusual with Companies on the mainland as confusion with regard to us belonging to UK. Would definitely recommend this company and use again.

November 11, 2025
Unprompted review
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Reply from Oil Tank Warehouse

Thanks Gordon. Delighted everything went smoothly to Northern Ireland and that Tom could help get it all sorted without any hassle. We really appreciate the recommendation.

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Rated 5 out of 5 stars

Amazing, simply brilliant in all ways

An amazing company, excellent advice and fantastic service. A truly brilliant response and excellent speedy communication, the ultimate professionals. I can't recommend the Oil Tank Warehouse highly enough. Special shout out to Tom.

November 5, 2025
Unprompted review
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Reply from Oil Tank Warehouse

Thanks Debs, that is incredibly kind. Great to hear the advice, communication and service all hit the mark. Tom will be especially pleased with the shout out.

Rated 5 out of 5 stars

Item as described and delivered…

Item as described and delivered promptly! Thank you

October 28, 2025
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Reply from Oil Tank Warehouse

Thank you for your review. Glad to hear the item was exactly as described and delivered promptly. Much appreciated.

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Rated 1 out of 5 stars

Disappointed so far

Installation was straight forward. Initial reading looked about right. Following day received email from customer services saying I've been supplied a unit with a "known low battery" Why send it out! Asked for address to send a free replacement battery. Five days later, still waiting. In the meantime I've just bought my own to move forward. However, the readings have been strange, maybe due to the bad battery. Seems okay now I've put in a new one but the historical usage data is now wrong and misleading with no obvious way of correcting it. Disappointing so far.

October 27, 2025
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Reply from Oil Tank Warehouse

Hi Gareth,

Thanks for taking the time to leave such detailed feedback. It is genuinely appreciated.

Just to clarify, the battery notification and follow-up came directly from the manufacturer rather than ourselves. During the initial setup, the system flagged a low battery reading and their support team proactively stepped in to make you aware and arrange a replacement. While it is understandably frustrating to be contacted after delivery, this early detection is actually designed to prevent longer-term issues and shows they are actively monitoring units once installed, which not all manufacturers do.

We are sorry to hear the replacement battery took longer than expected and that this caused inconvenience. A low battery can affect early readings, which would explain the odd data you saw initially, and once a new battery is fitted the unit should settle and provide accurate ongoing readings.

We appreciate your patience and hope the system now performs as expected. If there is anything we can do on our side to help further, please get in touch.

Rated 5 out of 5 stars

My order was put through quickly and…

My order was put through quickly and efficiently. The customr service was extremely friendly and helpful. Excellent company to deal with. Thank you.

October 20, 2025
Unprompted review
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Reply from Oil Tank Warehouse

Thanks so much, Caroline! We like to think of ourselves as fast and friendly - sounds like we lived up to it 🙌
Really glad everything went smoothly for you!

Rated 5 out of 5 stars

Product was as described and delivered…

Product was as described and delivered on time many thanks

October 5, 2025
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Reply from Oil Tank Warehouse

Cheers, Ian - always nice when things turn up on time and are exactly what you expected.
Thanks for the review, much appreciated!

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