Oita Sports Industries Reviews 95

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great quality uniforms! Oita Sports Industries delivered comfortable, breathable cricket apparel with a sleek design for our tournament. The fit was perfect, and the vibrant colors really made our te... See more

Company replied

Rated 5 out of 5 stars

Finding a Manufacturer is hard and working with one can be even harder; however this company makes it easy. Their main priority is getting your product exactly how you want it. I appreciate how quick... See more

Company replied

Rated 4 out of 5 stars

I received my custom hoods today, every piece was beautiful overall i’m very happy with how they came out. Only had two critiques overall (nothing major). Quality is perfect, design looks exactly like... See more

Company replied

Company details

  1. Clothing Supplier
  2. Children's Clothing Store
  3. Clothing Store
  4. Clothing Exporter
  5. Men's Clothing Store
  6. Women's Clothing Store

Written by the company

Verified Custom Manufacturer | 11 Years in Business Located in Sialkot, Pakistan, Oita Sports Industries is a renowned manufacturer specializing in urban clothing, athletic wears, sportswear, utility gears, and leather garments. With over a decade of experience, we are committed to delivering high-quality custom products tailored to our clients' needs. Our factory boasts in-house customization capabilities for printing, sublimation, embroidery, direct-to-garment (DTG) printing, and chenille patches. We are dedicated to offering design-based customization alongside a comprehensive quality control system, including raw material traceability identification, finished product inspection, and testing instruments. These services enable us to provide unique, customizable solutions for retailers, wholesalers, and brand businesses globally. Oita Sports Industries takes pride in maintaining a response time of less than 5 minutes, ensuring 24-hour communication support for our customers. Our experienced Quality Assurance (QA)/Quality Control (QC) team consists of 50 inspectors who oversee all production processes to guarantee the highest standards of quality. We support traceability of raw materials and conduct inspection on all products. We are certified by SCCI, PRGMEA, and PSGMEA, and our annual export revenue exceeds USD 10 million. With 5 production lines and 500 machines, we produce up to 1,000,000 units annually across a floor space of 5050 ㎡, exporting mainly to North America (90%), Oceania (5%), and Western Europe (5%). Oita Sports Industries was honored with the KEL Award 2024, a prestigious recognition from Alibaba.com, highlighting our commitment to excellence and global trade leadership. Our mission is to provide trusted, innovative solutions with an unwavering commitment to quality and customer satisfaction.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Terrible Supplier!

Terrible supplier. Stuffed up my order on 2 occassions. They refused to refud my 60k. Dont use them.
Update after their response:
The first order was wrong. They did make the scratch sleeves. I sent them detailed instructions and they still got it wrong. Other items were the wrong size.
The 2nd order was a hot mess. They sent me another labels puffer jacket. They used a different shade of black material across the range. The items cannot be mixed matched. They used different zips latches on the clothes. And some garments were not made to size.
And they delayed my project by not delivering the items.
AND THEY KEPT SIXTY THOUSAND DOLLARS FOR GOODS THEY DID NOT DELIVER!
DO NOT USE THEM. THEY ARE NOT PROFESSIONAL.

April 1, 2025
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Avec,

Thank you for sharing your feedback. We're genuinely sorry you were not fully satisfied with your experience.

Please know that our team has made every effort to ensure your satisfaction, including shipping samples twice for your approval. Your primary concern has been sizing, but we’ve not yet received clarification on the specific issues. The sizing used in bulk production matches the approved measurements from the sample, which we’re happy to re-share for your reference.

To help further, we’ve attached the order sheet, sizing chart, and sample measurements (length, shoulder, chest, sleeves) for your review.

Additionally, we’ve invested significantly in your custom fabric, even beyond the amount paid, and production is already underway. As such, we’re unable to process a refund at this stage.

We truly value your business and hope you’ll take a moment to review the details provided. We remain committed to resolving this professionally and transparently.

Warm regards,
Customer Service

Advertisement
Rated 5 out of 5 stars

Extremely impressive quality

Tayyub and his team made sure that my product was the best all around, from quality to price to production speed everything was excellent. This is my second time working with these guys and they never fail to impress me, I will be returning soon and continuing business! Would highly recommend.

February 14, 2025
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Patrick,

Thank you so much for the kind words and continued trust! 🙏
It means the world to us that you're satisfied with the quality, pricing, and production speed. We’re thrilled to have you as a repeat customer and can’t wait to work together again. Your recommendation truly motivates our entire team. 💯

Customer Service

Rated 5 out of 5 stars

I have ordered nearly 1000 products…

I have ordered nearly 1000 products from tayyub & his team now! Everything has been great quality & nothing is too much to ask. They provide you with answers to any questions you ask 24 hours a day.
Would highly recommend & looking forward to getting more products in the future!

January 2, 2025
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Reggie,

Thank you for your amazing feedback! We’re delighted to hear that you’ve had such a positive experience with our team and products. Providing top-notch quality and round-the-clock support is what we strive for, and it’s wonderful to know we’ve met your expectations.

We truly appreciate your trust in us and look forward to continuing our partnership and delivering even more great products in the future!

Best regards,
Customer Service

Rated 5 out of 5 stars

Good quality

Good quality, very responsive and fast turn around.

would recommend to anyone starting out

December 24, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Zain,

Thank you for your positive feedback! We’re thrilled to hear that you found our quality, responsiveness, and turnaround time to your satisfaction. Your recommendation means a lot to us, and we’re honored to support businesses that are just starting out.

If there’s anything else we can do for you, feel free to reach out anytime.

Best regards,
Customer Service

Rated 5 out of 5 stars

Fantastic and professional

Fantastic and professional, loved dealing with tayyab and material i ordered top quality

December 7, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Adnan,

Thank you for your kind words and for sharing your experience! It was a pleasure working with you, and we’re thrilled to hear that you were impressed with the quality of our materials and service. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Best regards,
Customer Service

Advertisement
Rated 1 out of 5 stars

Don’t use this company they will scam…

Don’t use this company they will scam you and send the wrong material plus alibaba will take their side !
You will loose money with this scamers

October 29, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Mk,

We’re sorry to hear about your concerns. However, after reviewing our records, we could not find any orders or communications under your name. We take pride in our commitment to quality and transparency and would like to clarify any misunderstandings.

If you believe there’s been an error, please feel free to reach out directly to us at info@oitasports.com. We’re here to help resolve any issues you may have encountered.

Best regards,
Customer Service

Rated 5 out of 5 stars

Excellent quality and communication

Excellent quality, and prices. Thr communication was flawless. I was able to contact someone 24/7. I would recommend this company to everybody!

October 24, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Malik,

Thank you for your fantastic feedback! We’re thrilled to hear that you’re satisfied with the quality, pricing, and especially our 24/7 communication. Ensuring seamless contact and support is a top priority for us, so we’re glad it made a difference in your experience.

We truly appreciate your recommendation and look forward to continuing to serve you with excellence!

Best regards,
Customer Service

Rated 5 out of 5 stars

Excellent material

Excellent material, service and shipping! Also great with customs as well.

October 8, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Jeremiah,

Thank you for your wonderful feedback! We’re delighted to know that you’re pleased with the material, service, and shipping experience with us. Ensuring smooth customs handling is something we prioritize, so it’s great to hear that it contributed to your positive experience.

We look forward to serving you again in the future. Thank you for choosing Oita Sports Industries!

Best regards,
Customer Service

Rated 5 out of 5 stars

Excellent Quality and Design for Tournament Uniforms

Great quality uniforms! Oita Sports Industries delivered comfortable, breathable cricket apparel with a sleek design for our tournament. The fit was perfect, and the vibrant colors really made our teams stand out. We’re very happy with the results and look forward to working with them again!
Ali Developers Pvt Ltd

March 23, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Ali Developers Pvt Ltd,

Thank you so much for your fantastic feedback! We’re delighted to hear that the tournament uniforms met your expectations in quality, comfort, and design. It's always our priority to provide products that help our clients make a bold impression, and we're thrilled that the vibrant colors and sleek design did just that for your team.

We look forward to collaborating with you again and continuing to deliver top-notch apparel for your future tournaments. Thank you for choosing Oita Sports Industries!

Best regards,
Customer Service

Advertisement
Rated 5 out of 5 stars

Extremely satisfied with the product and customer service

i spent a lot of money trying to find someone who has the same wavelength as mine. i asked for a very particular type of product (a hoodie) and Oita sports delivered it well.
i’m starting a clothing business and I can safely say, i can rely on Oita Sports for my supplies.

September 16, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Abhinav,

Thank you for sharing your experience! We’re thrilled to know that our products and services met your expectations, especially for such a specific request. It’s always our aim to understand our clients’ unique needs and deliver with precision. We’re honored to be a trusted partner as you start your clothing business and are excited to support your journey ahead.

Thank you for choosing Oita Sports, and please don’t hesitate to reach out if there’s anything more we can assist with!

Best regards,
Customer Service

Rated 5 out of 5 stars

Proud of Our Commitment to Quality and Innovation

As the CEO of Oita Sports Industries, I am incredibly proud of what we’ve built over the years. Our dedication to producing high-quality urban clothing and athletic wear is what sets us apart. We constantly strive to deliver products that meet the highest standards of craftsmanship, using premium materials and innovative designs to ensure our clients receive the best.

Our in-house customization capabilities allow us to tailor each order to our clients’ specific needs, whether it’s for urban streetwear or high-performance athletic gear. We pride ourselves on our strong communication, ensuring that we remain responsive and attentive throughout the entire process – from design to delivery.

At Oita Sports Industries, we are not just a supplier; we are partners in your success, working tirelessly to ensure you get the products that will take your business to the next level.

August 13, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Boss,

Well, look at you going all-in on that "quality and innovation" speech! If passion for urban clothing and athletic wear were an Olympic sport, you’d have a gold medal by now. Thanks for setting the bar sky-high and reminding us why we’re here (and why we’ve had so many late nights with caffeine-fueled brainstorming sessions). Rest assured, your team’s got your back in delivering all that "premium" and "craftsmanship" magic you promised!

Let’s keep making you proud—and maybe snag some coffee sponsorships while we’re at it?

Cheers,
The Team at Oita Sports Industries

Rated 5 out of 5 stars

Very good response time

Very good response time, very good quality!

September 6, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Consumer,

Thank you for your great review! We're thrilled to hear that you're happy with our response time and product quality. We look forward to working with you again in the future!

Best regards,
Customer Service

Rated 5 out of 5 stars

Got what I wanted in a good amount of…

Got what I wanted in a good amount of time.
These guy's are very nice to work with and make good quality clothing!

September 5, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Iron,

Thank you so much for your kind review! We're happy to hear that you got what you wanted in a good amount of time and that you're pleased with the quality of the clothing. It was a pleasure working with you, and we look forward to more collaborations in the future!

Best regards,
Customer Service

Advertisement
Rated 5 out of 5 stars

100/100

100/100
Good product with great quality and Very classy dealing.
I work with Mr. Tayyub Hussnain, he is a great man.. Thank you all
Do not hesitate to deal with them

August 24, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Sahar,

Thank you so much for your fantastic feedback and for the kind words about Tayyub! We're thrilled that you're happy with the quality of our products and the professional service. It’s always a pleasure working with you, and we appreciate your recommendation. Looking forward to continuing our collaboration!

Best regards,
Customer Service

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Oita Sports Industries for a custom t-shirt order, and I am thoroughly impressed with their service. From the initial consultation to the final delivery, the process was smooth and efficient. The quality of the t-shirts exceeded my expectations—each piece was made with high-quality fabric and impeccable attention to detail. The printing was vibrant and durable, showcasing their expertise in design and production. Customer service was outstanding, with prompt responses and helpful guidance throughout.

August 22, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Mountain,

Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you had such a positive experience with Oita Sports Industries. It’s great to know that the quality of the t-shirts, printing, and customer service met your expectations. Your feedback means the world to us, and we look forward to working with you again in the future!

Best regards,
Customer Service

Rated 5 out of 5 stars

Excellent service and quality product

Excellent service and quality product. Tayyub was very responsive and communicated very well. I will definitely keep working with them.

August 20, 2024
Unprompted review
Oita Sports Industries logo

Reply from Oita Sports Industries

Hi Démécia,

Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with the service and quality of our products, and that Tayyub was able to assist you effectively. We truly appreciate your continued trust and look forward to working with you again!

Best regards,
Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look