I would haven’t purchased anything because I was overwhelmed with all the beautiful choices. However, Christinea at your Bath, England store assisted me. She was nothing short of amazing! She was s... See more
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Beautiful products and super helpful staff (Ellie and Natasha) in the Bath store. They went above and beyond to ensure we have our garden furniture for the BH weekend. Thank you (and the furniture is... See more
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Bath is an excellent store that I and my family often visit. The staff are very knowledgeable and helpful. On my last visits I have been served by Christinea. She has been so patient and helpful, gu... See more
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I knew exactly what I wanted to buy - 2 cushions. I am ashamed to admit that I didn’t check the card reader nor the receipt. A week later I discovered that I’d been charged for 3 cushion covers! Thank... See more
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Company details
Written by the company
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Contact info
26-27 Milsom Street, BA1 1DG, Bath, United Kingdom
- +44 1225 443074
4.8
Excellent
281 reviews
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Pink Hulu Lamp Bases
We bought 2 beautiful Pink Hulu Lamp Bases in the OKA Sale and unfortunately one was broken - I contacted the shop and thankfully they had one left in store and they very happily exchanged the lamp for us. The lamps look beautiful in my bedroom and I’m a very happy customer! Thank you 🙏
December 31, 2024
Reply from OKA - Bath
Dear Lianne,
Thank you so much for your lovely review! We're so glad to hear that the exchange went smoothly and that the Pink Hulu Lamp Bases now look beautiful in your bedroom. We always aim to ensure our customers are happy, and it’s wonderful to know that we could assist you. We truly appreciate your feedback and look forward to serving you again soon!
Kind regards,
OKA
Helpful service and great products
Helpful service and great products. Nice showroom.
January 7, 2025
Reply from OKA - Bath
Dear Customer,
Thank you for your kind feedback! We’re so glad to hear that you received helpful service and were pleased with our products and showroom. We always aim to provide the best experience for our customers and appreciate your support. We look forward to welcoming you back soon!
Kind regards,
OKA
Reply from OKA - Bath
Thank you for your fantastic review! We’re so pleased to hear that you had an excellent experience with our customer service. We always strive to provide the best possible service, and your feedback means a lot to us. We look forward to serving you again soon!
Kind regards,
OKA
Very helpful staff member
Very helpful staff member, she helped me make a decision and arranged to deliver the lamp I bought. Easy and pleasant transaction all round. Thank you!
January 3, 2025
Reply from OKA - Bath
Dear Louise,
Thank you so much for your lovely review! We're thrilled to hear that our staff member was able to help you make a decision and arrange the delivery of your lamp. We always aim for a smooth and pleasant experience, and it's great to know we achieved that for you. Thank you for your purchase, and we hope to assist you again soon!
Kind regards,
OKA
Friendly and helpful
Friendly and helpful - with no sense of being pressured
Assurance of no problem return -if the standard lamp shade was no suitable, once in situ.
January 5, 2025
Reply from OKA - Bath
Dear Misha,
Thank you for your lovely review! We’re so glad to hear that you had a positive experience with our friendly and helpful team. We look forward to serving you again and hope the lampshade works perfectly in your space!
Kind regards,
OKA
Reply from OKA - Bath
Thank you for your kind feedback! We’re so pleased to hear that you had a positive experience with our staff. We always strive to provide excellent service, and your words mean a lot to us. We look forward to welcoming you back soon!
Best regards,
OKA
The Most Beautiful Store
The staff are always polite, friendly and well informed. Never pushy.
The store is a joy to visit, everything looks very beautiful and the stock is well displayed.
December 30, 2024
Reply from OKA - Bath
Dear Mrs McGeevor,
Thank you so much for your kind words! We’re delighted to hear that you found our staff friendly and helpful. We always strive to provide a welcoming and supportive experience, and we truly appreciate your feedback. We look forward to assisting you again soon!
Kind regards,
OKA
First class service from Natasha
I would like to say a massive thank you to Natasha Woodhead at Bath. We had months of issues with the on line customer services and their delivery company Rhenus. At my wits end in December, I called the Bath store where Natasha having listened to my problems efficiently and effectively brought this problem to a close. Natasha’s communication skills and empathetic nature is first class and I hope she gets the recognition she deserves.
December 19, 2024
Unprompted review
Reply from OKA - Bath
Dear Nicole,
Thank you so much for your wonderful feedback, and we sincerely apologise for the issues you experienced. We're truly sorry for the frustration this caused.
We're so glad that Natasha was able to step in and resolve the matter efficiently. We’ll be sure to pass on your kind words to her. We value your feedback and look forward to providing you with a smoother experience next time.
Best regards,
OKA
Beautiful style.
We have bought numerous items from Oka over the past year or two - always delighted by fabulous style and customer service. I would particularly recommend the Home Stylist - very professional and great vision, absolutely thrilled with the result. Some quality issues however with garden tables - yet to be resolved.
December 22, 2024
Unprompted review
Reply from OKA - Bath
Dear Sheila,
Thank you so much for your kind words and continued support! We’re thrilled to hear that you’ve been delighted with our style and customer service, and it’s great to know that our Home Stylist made such a positive impact. We’re sorry to hear about the quality issues with your garden tables and truly appreciate you bringing this to our attention. We’ll make sure to address this and resolve it as quickly as possible. Thank you for your valuable feedback, and we look forward to assisting you again soon!
Best regards,
OKA
Reply from OKA - Bath
Dear Mrs Harris,
Thank you for your kind words! We're thrilled to hear that our team went above and beyond to assist you. We truly appreciate your feedback and look forward to serving you again soon!
Best regards,
OKA
Reply from OKA - Bath
Dear Ms Majer,
Thank you for your lovely feedback! We're so glad to hear that our sales assistant provided you with helpful and friendly service. We truly appreciate your kind words and look forward to welcoming you again soon!
Best regards,
OKA
Stunning gifts and home accessories
Beautifully wrapped purchase and very pleasant staff. I’ll be going back there for sure!
December 17, 2024
Reply from OKA - Bath
Dear Jan,
Thank you for your lovely feedback. We’re delighted to hear you enjoyed our stunning gifts and home accessories, as well as the beautifully wrapped purchase. It’s wonderful to know our staff left such a positive impression on you.
We look forward to welcoming you back soon.
Kind regards,
OKA
Reply from OKA - Bath
Dear Yvonne,
Thank you for your kind feedback. We’re so glad to hear that you found our staff helpful and enjoyed the shop. We hope to see you again soon.
Kind regards,
OKA
Quality all the way
Great quality product, fantastic customer service. I’ll shop here again.
December 12, 2024
Reply from OKA - Bath
Dear Libby,
Thank you for your fantastic review! We're thrilled to hear that you’re happy with the quality of our products and the customer service you received. We truly appreciate your feedback and look forward to welcoming you back for your next shopping experience!
Kind regards,
OKA
Reply from OKA - Bath
Dear Gisele,
Thank you for your kind review! We’re so glad to hear that you had a positive experience with our helpful and welcoming assistant. We truly appreciate your feedback and hope to see you again soon!
Kind regards,
OKA
Such a pleasurable shopping experience
Fantastic service from start to finish by Richard W…. thank you 👏🏻
December 12, 2024
Reply from OKA - Bath
Dear Julie,
Thank you for your wonderful review! We're so glad to hear that you had a pleasurable shopping experience and that Richard provided fantastic service from start to finish. We'll be sure to pass along your thanks to him! We truly appreciate your feedback and look forward to serving you again soon!
Kind regards,
OKA
Your very helpful guy who was at the…
Your very helpful guy who was at the till and spent his precious time with us getting different shades with different bases so we could see the effect. Then wrapped the base up so it didn’t get broken. My grandson said what a nice guy he was.
December 9, 2024
Reply from OKA - Bath
Dear Penelope,
Thank you so much for your wonderful review! We’re so glad to hear that our team member was able to assist you in finding the perfect shades and bases, and we’ll be sure to pass along your kind words. It’s fantastic to know that your grandson also noticed how friendly he was! We truly appreciate your feedback and look forward to welcoming you back soon!
Kind regards,
OKA
Reply from OKA - Bath
Dear Diane,
Thank you for your lovely review! We're thrilled to hear that you enjoyed our store and found our staff so welcoming. We truly appreciate your feedback and hope to see you again soon!
Kind regards,
OKA
Reply from OKA - Bath
Dear Susan,
Thank you for your kind words! We’re delighted to hear that our staff made such a positive impression with their friendliness and helpfulness. It’s always our goal to ensure every visit is a great experience.
We look forward to welcoming you back again soon!
Kind regards,
OKA
Excellent staff
Excellent staff. They did not have the glasses in stock that I needed for a gift for my daughter-in-law and contacted other OKA stores to get them delivered to me in time for Xmas. I believe the lady was Linda????
December 5, 2024
Reply from OKA - Bath
Dear Mr Grant,
Thank you for your kind feedback! We’re so pleased to hear that our team went the extra mile to ensure you received the glasses in time for Christmas—what a thoughtful gift! Providing excellent service is always our priority, and we’re delighted we could help make your experience a positive one.
We hope you and your family have a wonderful holiday season and look forward to assisting you again in the future!
Warm regards,
OKA
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