first ever complaint. case 15903. sent monday. acknowledged monday. nothing tuesday. nothing wednesday. thursday an email saying it had been assigned. friday nothing. the spins that started all of it... See more
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Payout KYC screen; address proof appeared after 8 minutes only after I requested payout. Transaction log pushed the issue back to the account page before I closed the tab.
Casino receipt #43876 started the issue: the receipt at Sat 23:35 downloaded blank and the transaction line went missing. Casino page made the cashier wait more confusing after the deposit was taken.
The annoying part was the max bet rule appeared after activation. No warning, no clear status, just another page to refresh.
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The game library looked much bigger…
The game library looked much bigger before registration. Most of the titles I wanted were missing.
Withdrawal got cancelled once again.
Cool-off page #44973
Cool-off page #44973; time-out was active on the account page but casino login still worked. Casino page hid the document name before I closed the tab.
old iPhone SE casino page was where it…
old iPhone SE casino page was where it began: autoplay looked off with Paysafecard, then started another slot round. KYC status showed the wrong cashout line on ticket #29949.
Same two agents most weeks
Same two agents most weeks, both know the cashier section screens, makes sense each time.
Casino receipt #43876 started the…
Casino receipt #43876 started the issue: the receipt at Sat 23:35 downloaded blank and the transaction line went missing. Casino page made the cashier wait more confusing after the deposit was taken.
Only noticed when After the reload code…
Only noticed when After the reload code because reload code took the deposit with Paysafecard yet the bonus page stayed empty. Account history sent me back to chat during a rushed break
the lobby has a sort by newest option…
the lobby has a sort by newest option and it does not sort by newest. the top row on mine has three titles from 2022 in it. clicked it four times on two devices and got the same order every time
at 1am
at 1am, and then Ticket #49776: email and live chat with PayPal gave clashing answers about one withdrawal. Transaction log hid the failed payment note before I closed the tab.
Email Mon 23:39
Email Mon 23:39; the agent with Skrill asked for screenshots already attached to the ticket. Bonus screen left the wrong value visible on ticket #82941.
The annoying part was the max bet rule…
The annoying part was the max bet rule appeared after activation. No warning, no clear status, just another page to refresh.
The KYC list keeps changing
first ever complaint
first ever complaint. case 15903. sent monday. acknowledged monday. nothing tuesday. nothing wednesday. thursday an email saying it had been assigned. friday nothing. the spins that started all of it are still missing from the account.
no fair play certs anywhere
no fair play certs anywhere, bit sketchy honnestly.
Payout KYC screen
Payout KYC screen; address proof appeared after 8 minutes only after I requested payout. Transaction log pushed the issue back to the account page before I closed the tab.
session times out constantly.
Paysafecard option vanished at cashout.
Maybe I missed something
Maybe I missed something, but The receipt for my debit card payout vanished from transaction history brilliant..
Bonanza missing after the update.
Payment page was overcrowded
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