okbands.com Reviews 546

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 297 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience positive, noting that the website is easy to navigate and the ordering process is simple and quick. Many appreciate the ability to customize items and preview them before purchasing, finding this feature very helpful. However, some people were dissatisfied with the product quality, often receiving items that did not match the advertised images, particularly regarding 3D representations versus flat cut-outs. There are also frequent complaints about long delivery times and issues with orders not arriving as expected or being damaged.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers express disappointment, citing... See more

Order

Customers had ambiguous experiences with order. While some reviewers found the purchasing process quick and... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers express significant disappointment, stating... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with long... See more

User experience

Users describe positive interactions with the user experience. Customers found the website simple to... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I had no idea it was going to come from China, take as long as it did, and then when I got here the way they shipped it. It was folded in half so the picture itself has a crease in the canvas. It’s r... See more

Rated 3 out of 5 stars

I was going to buy to pontoon ornaments and you offered a better deal for two. But I was surprised that both ornaments had to be the same colour and with the same writing. Would have been nice to h... See more

Rated 3 out of 5 stars

Just received it. I’ve ordered things from you before that were far better. Disappointed that it was a flat ornament, the way it’s advertised it looks like it’s a full tree ornament. A little high pr... See more

Rated 4 out of 5 stars

I recently placed an order with Okbands, and the purchasing process was quick and easy. The website was simple to navigate, and checkout was smooth. So far, everything has gone well, and I’m looking f... See more


3.0

Average

TrustScore 3 out of 5

546 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Found you on Instagram

Found you on Instagram. That makes me to order one of your products. A Christmas gift for my children and grandchildren.

October 30, 2025
Unprompted review
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Rated 4 out of 5 stars

Incomplete order confirmation

My order confirmation did not include confirmation of the name I had indicated for personalization. When I contacted customer service, they sent me an image with the correct name displayed within 36 hours

October 31, 2025
Unprompted review
Rated 3 out of 5 stars

I was going to buy to pontoon ornaments…

I was going to buy to pontoon ornaments and you offered a better deal for two. But I was surprised that both ornaments had to be the same colour and with the same writing. Would have been nice to have been able to chose. Or when I decided ok, I’ll still buy two of the same colour but with no writing that was not allowed. Therefore we only purchase one. Having these options would be very convenient
Thx

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

It was easy to order and look forward…

It was easy to order and look forward my NY kids to receive them. If possible can I get the discount for 2 ornaments purchased. They are being shipped to two separate addresses so I had to do two separate orders. Thank you

October 27, 2025
Unprompted review
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Rated 3 out of 5 stars

Beautiful gift ideas

Beautiful gift ideas ! I did have trouble with the order. Here’s a few tips to improve the purchase process
1/ when an item is in the cart, made it editable by changing the engraving or number of items u wish to purchase.
2/ include an “add item” after you add something to your cart. This prevents having to “continue shopping”and searching for the item you are looking to add.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I like the product and the words that…

I like the product and the words that were written on the poster. They were accurate.

Only thing I did not like! You required a name on the back of the golfer. I did not want a name. Golfers don’t have names on back of shirts. But I put mine on.

October 22, 2025
Unprompted review
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Rated 5 out of 5 stars

LOVE THIS PILLOW COVER!!!

Beautiful, well made and carefully shipped! This Football and the Volleyball pillow covers are going to be great gifts for our grandson and granddaughter. I ordered down pillows to stuff them, the opening on the cover is small (doesn't unzip edge to edge) but I believe I can roll the soft down pillow, once I have it delivered, and carefully get it inside the cover. I know it will look fantastic and last for years to come!

October 21, 2025
Unprompted review
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