Okini Land has been my #1 preferred shop to pre-order Nendoroids now. Their personal storage option gives me a peace of mind pre-ordering figures at a cost effective way. I actually just placed mor... See more
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Review summary
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Reviews shaping this summary
Always a great experience buying from here. Items are packaged extremely well. Pricing is always fair. And the personal inventory is amazing for buying over long periods and shipping out at once. Save... See more
Company replied
This was my first time ordering from Okini. My items were easy to order and arrived safely packaged. They had amazing communication- from time of purchase to shipping to arrival, I felt assured my ord... See more
The items were packed well, with bubble wrap inside a cardboard box. Very generous Personal Stock policy. When ready, just send a direct email to request shipping. The reply arrived quickly, with a ne... See more
Company details
About Okini Land by Voyage GK
Written by the company
Okini Land®, a Voyage GK brand based in Kawachinagano, Osaka, is a Japan-based haven for collectors, delivering authentic Japanese treasures worldwide. Founded in 2019 by a lifelong fan inspired by 1980s anime like Dragon Ball and Saint Seiya, we curate a premium selection of sealed trading card boxes, single cards to complete your collection, Gundam model kits, and exclusive figures. With over 1,900 Trustpilot reviews and a 4.6-star rating, our dedication to quality and trust shines through.
Every product is rigorously inspected to ensure authenticity and excellence, giving collectors peace of mind. Our global shipping reaches over 190 countries via trusted couriers like DHL Express, EMS, FedEx, and Japan Post, with tracking and insurance included, as detailed on our Delivery page. The Personal Stock Service lets you combine orders, saving on costs, while our transparent Returns Policy and Customs Information guide ensure clarity and honesty. Hosted securely by OVH with TouchWeb’s protection, your data is safe under GDPR and CCPA, backed by secure payments via Stripe and PayPal.
- Authentic Collectibles: Sourced directly from Japan’s top suppliers.
- Secure Shopping: Encrypted transactions for worry-free purchases.
- Fan-First Support: Passionate team at help@okini.land, responding in 1–2 business days.
Join Okini Land’s community and embark on a thrilling collecting adventure!
Contact info
Jiyugaoka 1-1-1402, 586-0096, Kawachinagano, Japan
- help@okini.land
- okini.land
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really Great Experience
Excellent service and very fast shipping. Had a product I wanted for a reasonable price. I'd highly recommend this company.
January 13, 2025
Very fast I'm happy
January 7, 2025
Customer Service Unhelpful
For the last orders I have placed at Okini Land, I have made very specific requests by getting in touch with Customer Service. However, all of them are always ignored. They never reply or do as requested.
December 28, 2024
Reply from Okini Land by Voyage GK
I'm sorry you feel bad about our customer service but I'm not sure to understand your issue.
As we explained to you, undervalue is not legal and we don't do it.
Please understand, it's not the customer to decide that and then you can't force us to do that even with bad review, it's the law of your country, it's not related to our service.
Very pleased with my order
Got my items for a great price. Shipping is a bit expensive, but that's to be expected shipping from Japan to North America. The packaging was also great!
November 9, 2024
Okini-land wants a good review but NO…
***UPDATED REVIEW:
Okini-land wants a good review after ALLEGEDLY sending me something I originally ordered TWO YEARS AGO!!
***It HAS been found, signed for be someone NOT me***
They NEVER made any effort, so I found it on AmiAmi. TWO YEARS AGO. By the way,Okini-land team, I NEVER RECEIVED THE ITEM YOU SENT - I don’t know WHERE the item was sent, but I never received ANYTHING. So this is the reason for One Star review.
I will NOT be using Okini-land in the present or future again.
***AGAIN, the item HAS made it to me, weeks later after being sent and TWO YEARS after originally ordering.
Based on this criteria of NO Communication, and then trying to SHIFT THE BLAME onto me guarantees that I will not change this review, and I screenshot ALL communication between us for future reference and proof.
December 17, 2024
Reply from Okini Land by Voyage GK
Hello, we never asked you a good review, don't modify the reality for more drama.
As we explained to you without any request from you, we find one of your product hasn't been shipped by our mistake.
Since we didn't want scam you, we shipped.
If you didn't receive the parcel please be sure someone receive it (If I trust the tracking number), ask to friendly neightborhood or a member of your family.
Don't be afraid to contact your local post office if you think there is a problem or to get more information.
Mrchase was delivered on time and…
My purchase was delivered on time and Okin made the process easy for tracking. Thank you and keep up the great work.👍
December 17, 2024
They packaged my cards wonderfully and…
They packaged my cards wonderfully and even had a freebie or two, I think! My Pop'n Music cards were super cheap and arrived in perfect condition. Thank you so much!
November 25, 2024
Great seller
Prices were fair, order came quickly and in great condition too! Will shop here in the future (˶ᵔ ᵕ ᵔ˶)
December 31, 2024
Unprompted review
Great packaging and price
December 9, 2024
Great Seller with Great Prices
Great figure at a great price! Fast shipping, trust buying from Okini Land and will in the future!
December 6, 2024
Accomodated my orders quickly just in…
Accomodated my orders quickly just in time for the holidays
December 5, 2024
Item as described with great packaging…
Item as described with great packaging and fast shipping
December 4, 2024
Good service
Initially there was some confusion from me about the shipping costs of my item but this was sorted out swiftly and the item was shipped in perfect condition.
November 27, 2024
Great shipping
They kept me updated on my package when it shipped and when i would receive it. Also very well package.
November 26, 2024
Reply from Okini Land by Voyage GK
Thank you for your review :)
Stop using FedEx direct signature
It's hard to describe this as okini land's fault, but my experience was miserable all the same and I'll never buy from them again.
They had the item I was looking for that basically nobody had. They shipped it quickly, and they packaged it well. But it got shipped through FedEx requiring a direct signature.
This made it damn near impossible for me to actually GET my package. There were several obstacles, but they basically all come from me being a college student with a temporary address. It took a solid week of frustration, several phone calls, having to walk to a physical location, and showing them an electricity bill to actually receive my package.
Again, hard to say how much of that is okini land's fault, but I will never purchase from them again.
November 23, 2024
Reply from Okini Land by Voyage GK
Hello,
Thank you for your review.
Please understand we ship with this option for the security of the parcel m(_ _)m
I understand your concern, if you live in a "peace" area, this option can be annoying.
Depends of country and area, deliver a parcel front of a door, it's not a good idea.
Since we are not able to know which place is safe or not, we decided to activated the option "signature required" for everyone to limit the problem of thief (really a pain in some country)
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