Oktober Can Seamers Reviews 895

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the exceptional customer service, noting the staff's helpfulness and quick responses. Many consumers highlight the efficiency of the delivery service, with orders often arriving quickly and on time, and appreciate the ease of the ordering process. However, some customers also noted issues with shipping speed and responsiveness to product inquiries. A few people reported receiving damaged cans, with dents on both the top and bottom, and some experienced missing parts with their orders.

What people talk about most

Product

Clients share positive opinions on product quality and usability. Many customers praise the equipment as... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the equipment as top-notch, reliable,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the outstanding and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the super fast... See more

Order

Users describe positive interactions with order. Many customers praise the easy online ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The series 8 seamer gets almost 5 stars. The machine is easy to use, and easy to clean. Calibration can be a little tricky and it would be nice if there were simple adjustment screw to calibrate with... See more

Rated 5 out of 5 stars

These guys are great, they are easy to work with and pay attention to details. I have been using their manual can steamers for the sleek cans and have put over 10k cans through with zero issues. No ad... See more

Company replied

Rated 5 out of 5 stars

As usual, everything was great! I've been buying from Oktober Design since July 2017. I absolutely love their products and speedy service! I buy frequently from them for my brewery and they have alway... See more

Company replied

Rated 5 out of 5 stars

We ordered our first seamer and in the middle of production we had to cancel due to an unforseen expenditure. Even though they were almost finished with the production of the machine, the great peopl... See more

Company replied


Company details

  1. #1 of 2 best companies in Brewing Supply Store
  2. #1 of 3 best companies in Packaging Machinery
  3. #1 of 1 best companies in Winemaking Supply Store

Written by the company

Oktober Can Seamers and Oktober Crowler™ Can Seamers are everything you need, and nothing you don’t. A modern design for a centuries-old technology; we engineered our Can Seamers and Crowler™ Can Seamers from the ground up specifically for the craft beverage industries. Our background in precision machine design, combined with our love of great beer, cocktails, wine and coffee has set the stage for the thriving business we have become. Cans and Crowlers™ are our business at Oktober Design, and thousands of businesses all over the world use Oktober Can Seamers and Oktober Crowler™ Can Seamers to can their beer, wine, kombucha, coffee, soda, cocktails, tea, wellness drinks, samples, R&D projects, and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

895 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent response time!

Excellent response time!
We were looking for a source of cans to be overnight shipped. Oktober was quick to respond to our request and delivered our cans next day.

May 9, 2024
Rated 5 out of 5 stars

So glad I got this seamer

So glad I got this seamer. Wish I wouldnt have waited so long to get it. Super easy to use and faster then bottling for sure. I was able to can up 9 cans in no time one got messed up cause I didnt pay attention and see I put my drill in reverse. Love the small size of this seamer, easy to clean and store away. Had some can get damaged by UPS but Oktober took care of it.

April 1, 2024
Rated 5 out of 5 stars

Local guys really on the ground floor…

Local guys really on the ground floor of supporting the craft brew industry that has really put Grand Rapids on the map. Great crew and really awesome people over there. Look behind the counter the next time you're in one of downtown's brew pubs and you'll more than likely see their fantastic products. They make a domestic version as well for hobby brewers too!

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome service !!

Placed an order in the afternoon for Seamer parts and needed them rushed as we were right in the middle of a canning run when our Seamer broke down. Explained that I was willing to pay expedited freight charges. I received an invoice for the parts right away and was able to pay it fast so the parts could be picked and shipped that same day. It was a Friday so the package went out UPS next day air Saturday delivery. I received the parts Saturday morning and was able to be back up and running by noon. Awesome service that I can't say I've experienced for a long long time.

March 15, 2024
Rated 5 out of 5 stars

Oktober Customer Service and Ease of Use

Oktober answered all my questions quickly. They made me feel like I was their only customer. The SL1-B Homebrewer Can Seamer arrived on time. I got it setup and seamed my first can within minutes without issue. I am looking forward to bringing my homebrew to event in the future.

March 11, 2024
Rated 5 out of 5 stars

Happy to share my experience!

In a world where no one wants to work and customer service is in the toilet, Oktober is on the ball. I didn't have to speak with one single person. I already knew what I needed, pushed the appropriate buttons on my phone, put in my credit card number and BAMM, I got a notice that my order was being shipped. 2 days later, thanks to the efficiency of Fed-Ex, I had 2 big boxes of cans sitting in my driveway. THANK YOU website master and all who worked tirelessly at Oktober to make this miracle happen.

February 28, 2024

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