toys  Reviews 

21
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TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I have a bad feeling about this. Not the droids you are looking for. Imperial scum. Disgusted and very upset. I waited months after this news that I only saw from other dissatisfied collectors.... See more

Rated 5 out of 5 stars

I've done business with Old Republic for the last few years and they're why I choose small business whenever I can. Simply put they just get it. They care and are collectors themselves so they tak... See more

Rated 5 out of 5 stars

By far one of the best stores for finding collectibles. Amazing customer service, shipping and packaging is top notch! Can't speak highly enough about this company and the care they take with their pr... See more

Company replied

Rated 5 out of 5 stars

Old republic collectibles had a few black series exclusives available for preorder. I was able to add them to my cart and it was a smooth fast transaction. I appreciate when smaller shops are able to... See more

Company replied

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4.0

Great

TrustScore 4 out of 5

21 reviews

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(21)

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Rated 1 out of 5 stars

I have a bad feeling about this.

I have a bad feeling about this.
Not the droids you are looking for.
Imperial scum.
Disgusted and very upset.
I waited months after this news that I only saw from other dissatisfied collectors. The seller cut and run with my money after waiting almost 2 years since 2021 (I cant put the actual date on the review because I placed my order and trust with them so long ago the app doesn't let me go back.) for my order to arrive,lying as often as possible. Which hurt considering they claim to be of faith... I messaged often to which they lied about shipping delays. Even accounting for the legitimate delays hasbro had. 2 whole years with no order fulfilled.claiming multiple times it was still on the way. To make matters worse they put there page into maintenance mode for days on end after blocking me and not responding then they deleted there page and shut down oldrepubliccollectibles stealing from countless individuals who I've heard are now taking legal action in full swing.

February 1, 2023
Unprompted review
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Rated 5 out of 5 stars

I made a pretty big purchase from them…

I made a pretty big purchase from them online and was quite nervous since it was the first time I heard of this company. I am so glad I took the chance because they were amazing. Competitively priced, great service and fast turn around. I would buy again any day! - Kev

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Minty Star Wars vintage exclusives!

I had very little luck regarding the Star Wars vintage collection Walmart pre-orders. I had only received two from Walmart that were presentable, but was out of luck with Walmart’s shipping/packaging - completely mangled as most Walmart Star Wars pre-orders have been, and experienced by so many and was very disappointed.
I had only recently found out about Old Republic, recommendations from collectors on social media. I gave it a try with a Black Series Target elusive Antoc Merrick and received quite the minty figure, packaged very well and with such care. I browsed their site and after reading about the owners and their mission, it wasn’t a surprise to find they are collectors themselves.
After a minty Black Series Galen Erso arrived I went for the Walmart elusive Star Wars The Vintage Colletion Arc Trooper - very thankful they carry those elusive exclusives that can be so tough to track down. A few days later a minty Arc Trooper arrived and couldn’t have been more pleased.
If you should have any questions or concerns, Rachel and Philip are very helpful and quick to respond. If you are a minty collector, Old Republic is the place to look!
May the Force be with you, and your adventures in collecting!

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

Best Company Ever

Philip and Rachel are two of the kindest people I’ve ever met. They will move mountains to help others and ensure they are happy. There is no company I want to support more for Star Wars collecting than ORC.

May 14, 2022
Unprompted review
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Rated 3 out of 5 stars

Great but late

As far as customer service goes, its great and they are really nice people. However some products I've preordered over a year ago and still have yet to receive them. This is only with preorders so just wait till they have it in stock.

March 10, 2022
Unprompted review
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Reply from toys

Hi Samuel, we are very upset to see such a review. As a small business we are very communicative to any emails, responding at all hours of the day, night and early am. As well as via Instagram. To be very frank we find your review to be misleading to others and also a means of causing issues for our store. We as a small business are not in control of the product delays. We advise in all orders the following: Pre order, we will notify you once shipped, see terms and conditions." We would appreciate a review if for example, we did not respond, or barely posted on social media. As a small business we will not get these items before a major corporation will. Many collectors we feel understand these circumstances to a degree. As you're aware many stores were affected by the global pandemic which led to the products being delayed. Yes some over a year, see Grevious, TVC Fives and TVC Echo for example. Again this is out of our control. It breaks our heart to see you comment others should order when they're in stock only. Collectors understand the importance of ordering early as well as the care we put into each packaging. This not only affects our brand but it also hurts the ones that have placed their orders with us. Please email us to further discuss.

In summary with the current economic situation ETA's change almost daily, we do not have control over this at all. We do understand we can not be perfect in any sense. However we appreciate feedback reflected to situations we have 100% control over. Such as customer service, shipping quality, pricing, etc. Manufacturer delays as noted in our about us section are outside of our control.

Rated 5 out of 5 stars

Honestly the most convenient place to…

Honestly the most convenient place to buy collectibles! They provide the best customer service, and they guarantee minty product arrivals, so if your item doesn't come the way you want, then they'll provide a replacement. The best part is that they now get all retail exclusives, so you don't have to endure the hassle of getting exclusives from retailers that don't have smooth checkout processes or poor drop times and potentially missing out on a fan favorite. One of the very few places that provide collectibles for the retail price and guarantee minty arrivals. The website is super easy to navigate, and the owners are phenomenal people. Overall highly recommend them for all your collectible needs!

February 21, 2022
Unprompted review
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Reply from toys

Thank you for your kind review, we appreciate your support and continued enthusiasm of our brand. This is what we aim for, helping the collector and building relationships this way.

Rated 5 out of 5 stars

Old Republic Collectibles, The Reason to Shop Small Businesses

I've done business with Old Republic for the last few years and they're why I choose small business whenever I can. Simply put they just get it.

They care and are collectors themselves so they take the effort to carefully package your orders so that they show up in pristine condition. They also take the time to let you know the status of your order(s) and via social you're actually talking to the proprietors who are outstanding people running a great shop.

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

I was floored by the EXCELLENT customer service that I received!!

I recently made a purchase through Old Republic Collectibles during which I had some questions? Well, Rachel got back to me immediately and answered any and all questions that I may have had? I was very very pleased with not only the prices & products, but maybe even more so was the EXCELLENT CUSTOMER SERVICE that I received!! Plus, the prompt fashion in which I received it. I'll definitely be ordering through these guys again!! FIVE STSRS ACROSSED THE BOARD!! ☆☆☆☆☆

Thanks,

Jay Meddaugh

February 4, 2022
Unprompted review
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Reply from toys

Thank you so much for your review and your support! We truly appreciate this, to hear how much an impact our care and concern means. We appreciate the continued support and look to continue to provide you with the best service!

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Rated 5 out of 5 stars

O.R.C for the win!

Old republic collectibles had a few black series exclusives available for preorder. I was able to add them to my cart and it was a smooth fast transaction. I appreciate when smaller shops are able to get limited quantities of these exclusives. Thanks again. Looking forward to more.

January 26, 2022
Unprompted review
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Reply from toys

We thank you so much for your review and support! This is why we love what we do.

Rated 4 out of 5 stars

Package bandits strike again! But OLRC has you covered.

The ordering process was as smooth as can be, however the delivery was completely botched and totally out of Old Republic Collectibles control (blame USPS or my apartment neighbors). In the end, I never received my order as it was most likely taken before I even saw it. However their customer service was superb. Constant communication is something everyone wants out of CS and they delivered on that perfectly. If you have issues with your order, they can help. I would order again, but perhaps have it sent to a P.O. Box next time if possible.

January 4, 2022
Unprompted review
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Reply from toys

Thank you so much for your review and support! We do our absolute best to be there for our customers. We hope to be part of your collection in the future.

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Rated 5 out of 5 stars

Absolutely impressed!

Absolutely impressed!
I proceeded with the "Free Shipping" option - I really want to let my figures out of the box, so I don't care about packaging, etc.
However - they were very well boxed and arrived in VERY VERY good condition. Especially for the price!
Like I said, impressed.

December 30, 2021
Unprompted review
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Reply from toys

Thank you again for your business and your review, we appreciate your kind words and support!

Rated 5 out of 5 stars

Phenomenal service!

Philip and Rachel are phenomenal people! Oldrepubliccollectibles not only delivered on my order but also displayed a level of customer experience that I have yet to see in an online retailer. Yes, you may get $1-2 cheaper on competitor sites, but going with Oldrepublic, you'll not only receive a mint-condition product but also top-tier customer service and a personal touch.

December 29, 2021
Unprompted review
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Reply from toys

We truly can not thank you enough for your support and review. We strive for this, this review alone is in and of itself why we do what we do. To provide service this way. We are collectors as well and understand the importance of your experience. It may not always be perfect but we just want to be there for you. Thank you again for your business and we hope to be part of your collection further.

Rated 5 out of 5 stars

Awesome Family Run Business

Nice and great customer service my go to spot for the action figs...🤘🤘

December 9, 2021
Unprompted review
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Reply from toys

Thank you so much for your review and most of all your business we truly appreciate you!

Rated 5 out of 5 stars

Just discovered you guys and got in on…

Just discovered you guys and got in on the latest SW TBS figures FIRST!

November 25, 2021
Unprompted review
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Reply from toys

Thank you so much for your review! This means alot to us to see a first time interaction. We love what we do and care about our customers.

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Rated 5 out of 5 stars

Awesome store great service

Awesome store great service. Always ship the items in excellent condition. Never a bad transaction.

August 23, 2021
Unprompted review
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Reply from toys

Thank you so much for your review!

Rated 5 out of 5 stars

Top Notch Service!

By far one of the best stores for finding collectibles. Amazing customer service, shipping and packaging is top notch! Can't speak highly enough about this company and the care they take with their products and listening to the community. Feel confident when ordering from Old Republic Collectibles that you'll get the highest quality product and best service around!

August 23, 2021
Unprompted review
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Reply from toys

Thank you so much for your review!

Rated 5 out of 5 stars

For the collector, MOC or Open.

I've ordered from them a few times and the items are always in the best shape. I've been able to put items on hold for funds issues. They have THE best customer service I've ever dealt with. Easy to communicate with and fast responses. Very open about issues taking place that may affect orders or products. They have come in clutch more than once for me. You have nothing to lose and everything to gain.

August 19, 2021
Unprompted review
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Reply from toys

Thank you so much for your review!

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